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GMAT Club Tests Support [#permalink] New post 02 Jul 2012, 14:08
Expert's post
Image

Please use this thread to report any issues or questions with the new adaptive GMAT Club Tests.
We appreciate all of the reports in the previous thread - all of the issues have been resolved and we are starting a new one.

  • If you have had access to the old linear tests, you have an option to convert your access to a 3-month subscription. However, keep in mind that once you convert your access to the subscription, you will lose access to the old linear tests. Get Access to the New Tests Now.
  • If you have 25 or more Kudos, you an option to redeem them for access. Get access via Kudos here.


We appreciate all feedback and comments. For immediate support please email us at support@gmatclub.com

Thank you very much,
BB

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Re: GMAT Club Tests Support [#permalink] New post 24 Jul 2012, 02:22
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Dear BB,

First of all, The New GMATCLUB tests are awesome. I really like the look and feel similar to new GMAT prep.

There is one small error in one of the question.

Question Number M20-35: as per old test the answer to the question was A (Should be A only)
: As per new test (which I took today), the answer is B. Even OE says the statement 2 is insufficient.

Please look into the matter and try to correct the answer in database.


Also is there any post which talks about the weights applied for selecting any question for New GMATCLUB tests.


GMATClub rocks man
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Re: GMAT Club Tests Support [#permalink] New post 04 Jul 2012, 02:49
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I keep getting a "[Math Processing Error]" where the symbols are. This happened very often. Sometimes even when the symbols/numbers show up, if I toggle the answer, I would get the error.

Note: This is only with IE8. Firefox and Chrome seem to be working fine.
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Re: GMAT Club Tests Support [#permalink] New post 04 Jul 2012, 18:40
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Expert's post
denys09 wrote:
Hello, it will not let me begin a CAT or quiz. When I click start nothing happens. I am logged into the testing page. Please help as I want to make sure to get a CAT in before the free day is up.


Please try again, you should have it working now.
Thanks.
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Re: GMAT Club Tests Support [#permalink] New post 13 Jul 2012, 15:24
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Hi Admin,

1. I activate my gmatclub tests (got it with my e-gmat purchase) today and it shows that I have 3-month access to CAT tests. But only 1 Quant section and 1 Verbal section appear on my dashboard, not all CAT tests as I expected. Please correct me if I misunderstand something.

2. I took the tests few hours ago, encountering 2 incidents:

a. in the Quant section, one question appeared twice. If you can look at my record, it appeared at the 3rd question (M25-22) and at 34th (M10-21). Is that because some questions were used repeatedly in different linear tests in the past?

b. The verbal section stopped functioning after I started 10 mins. Indeed the clock was still running but the screen stayed at the current question no matter how many times I reconfirmed my answer. New question didn't appear. I had to exit the test and retake it. The incident happened again when I had 25 mins left :cry: After 4 mins I had no way but exit the section again. The system showed as if I never attempted the verbal part. Fyi, my internet connection is sometimes unstable, not sure if it is the reason. The clock was still running smoothly at both times the problem happened. Now the system shows I quit after 5 mins in the verbal but it's my third attempt.


Thanks

Last edited by GabyGaby on 13 Jul 2012, 19:09, edited 1 time in total.
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Re: GMAT Club Tests Support [#permalink] New post 13 Jul 2012, 18:21
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thucanh80 wrote:
Hi Admin,


b. The verbal section stopped functioning after I started 10 mins. I had to exit the test and retake it. Indeed the clock was still running but the screen stayed at the current question no matter how many times I reconfirmed my answer. New question didn't appear. The incident happened again when I had 25 mins left :cry: I had no way but exit the section again and the system showed as if I never attempted the verbal part. Fyi, my internet connection is sometimes unstable, not sure if it is the reason. The clock was still running at both times the problem happened. Now it shows I quit after 5 mins in the verbal but it's just my third attempt.

Thanks


i second the issue.i lost 4 mins in trying to resume the test.It got stuck on 36 verbal qs and after waiting for 2-3mins i had to close the firefox and relogin. Amazingly when i resumed the test, the clock was running from where it stopped .But sadly the system froze again on 37 v qs.i got frustrated and ended the test.I use the wifi of my apartment but its pretty good.


Can you please let me know my score.I couldnt complete the test bcoz the system wouldnt allow me.Anyway i analysed the questions and did the following

1.Score for qs i got correct =1 * weight
2.Score for qs i got wrong =0
total score=306
total weight =749
overall =(total score/total weight) . I got a very dismal 0.40 .I am really concerned.Is it a good score.I Observed i didnt make mistake on any qs carrying a weight below 10 and mistakes i made were qs carrying weight aroud 30-40.Can you tell us/me how to interpret the score.

--Thanks.
Santhosh

ps: I got the following error "Some questions were missed because of an exhausted question pool" in result page .Did i exhaust the easy qs.lol :oops:
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Re: GMAT Club Tests Support [#permalink] New post 24 Jul 2012, 08:55
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Dear BB,

I ordered for GMAT club test subscription yesterday for six months. But i provided incorrect e-mail id for the follow up, i have the rcpt. details. please let me know what can i do to access the tests.

Response eagerly awaited!
Thanks
best regards
Akhilesh Sharma
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Re: GMAT Club Tests Support [#permalink] New post 04 Jul 2012, 05:55
The access to the test was suppose to end on 26th of this month. But for some reason, its showing that it is going to expire in 1 day.
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Re: GMAT Club Tests Support [#permalink] New post 04 Jul 2012, 07:42
Expert's post
Swapnilpara wrote:
The access to the test was suppose to end on 26th of this month. But for some reason, its showing that it is going to expire in 1 day.



Thank you.
Your subscription is good and valid.

We are providing free access to our tests today as a part of our program to offer tests free on Holidays and as the result everyone's status is "1-day" tomorrow, it will change to the normal.

Best Regards,
GMAT Club Support.
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Re: GMAT Club Tests Support [#permalink] New post 04 Jul 2012, 07:45
Dear admin,

Please I really really need your urgent help!!! I sent an email to support email address with contents below. Please help solve my case. Great great thanks!!!!!

===================================================================
Dear GMAT Club team,

Please help urgently solve a problem I'm experiencing with GMAT club registration.

I have registered for 30-day access to GMAT club tests on 14 June 2012 (receipt email forwarded), which means my access should expires on 14 July.
However, today 4 July when I logged in, GMAT club announced that my access would expire in 1 day (!). Kindly refer to attached image. Moreover, yesterday when I logged in, it was still announced as 10 days until the expiration.

Please help urgently solve this problem because I need to intensely prepare for my GMAT test on Saturday 7 July. I really really appreciate your quick support.

Look forward to your response.

Great thanks & best regards,
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Re: GMAT Club Tests Support [#permalink] New post 04 Jul 2012, 07:47
Expert's post
Thank you.
Your subscription is good and valid.

We are providing free access to our tests today as a part of our program to offer tests free on Holidays and as the result everyone's status is "1-day" tomorrow, it will change to the normal.

Best Regards,
GMAT Club Support.
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Re: GMAT Club Tests Support [#permalink] New post 04 Jul 2012, 10:38
hello

I am trying to open gmat club tests but it is asking me to finish at least one of my active session first and when i am clicking on those sessions, it is sowing an internal server error.Because of this, I am not able to take any test or quiz..What should I do?
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Re: GMAT Club Tests Support [#permalink] New post 04 Jul 2012, 11:35
Expert's post
sonia84 wrote:
hello

I am trying to open gmat club tests but it is asking me to finish at least one of my active session first and when i am clicking on those sessions, it is sowing an internal server error.Because of this, I am not able to take any test or quiz..What should I do?


Thank you. That's strange. I will look into it.
I would try to end a few sessions that you started and did not finish.
if you can't end any of them (you can have up to 10 open at a time), then you can register a new username with a diff email address. that's the best immediate solution.
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Re: GMAT Club Tests Support [#permalink] New post 04 Jul 2012, 18:39
Hello, it will not let me begin a CAT or quiz. When I click start nothing happens. I am logged into the testing page. Please help as I want to make sure to get a CAT in before the free day is up.
Intern
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Re: GMAT Club Tests Support [#permalink] New post 04 Jul 2012, 19:04
I'm sorry to bother you again but it still won't work. It does the same thing and doesn't take me anywhere when I click on it.
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Re: GMAT Club Tests Support [#permalink] New post 04 Jul 2012, 19:10
Expert's post
Please go here: http://gmatclub.com/tests/dashboard.html

I just tested and it worked.

Please see a screenshot here:
http://screencast.com/t/tdR92tFQ9
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Re: GMAT Club Tests Support [#permalink] New post 04 Jul 2012, 22:25
I am also having the same problem - no tests will start for me, are there certain limitations for these "free day" tests?
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Followers: 2219

Kudos [?]: 8157 [0], given: 3640

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Re: GMAT Club Tests Support [#permalink] New post 04 Jul 2012, 22:27
Expert's post
paywhen1 wrote:
I am also having the same problem - no tests will start for me, are there certain limitations for these "free day" tests?


you should be good to go. Please try it.
Thanks,
BB.
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Re: GMAT Club Tests Support [#permalink] New post 04 Jul 2012, 22:48
Thanks BB - it works now! I should have posted earlier, I had been trying for 6-7 hours before I posted (I even started a new account because I was sure I was doing something wrong on my end). I think the access expires in 13 minutes - so I might have missed the chance to try out the new format :(
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Re: GMAT Club Tests Support [#permalink] New post 05 Jul 2012, 12:21
Hi, I took Q (set of 37 questions) and I got a score too, but I am not able to review the test results, like which one was wrong and the relevant explanations. Please help me in reviewing the questions.
Thanks,
Sharmila
Re: GMAT Club Tests Support   [#permalink] 05 Jul 2012, 12:21
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