She is a Harvard MBA and served on the adcomm for a few years as well.
She seems great but I wanted to know if anyone here is familiar with her and/or used her services.
I hired Jillian for the 3-school package ($2,000) without doing much due diligence as I was quite frenetic approaching Round 2 deadlines. This was definitely the most expensive ripoff/scam of my life and made my application process extremely stressful.
For her credentials, she is a graduate of the Harvard Divinity School and has never interviewed for Harvard admissions for both undergrad and graduate school. The Divinity School doesn't have an interview component and she would never tell me what she interviewed for, nor provide any references. Overall, she never provided references for anything including clients, so I'm wondering if I'm the only victim. I called Harvard to verify all of this so you can cross reference that way. I even paid $33 to check on the degree because I thought she lied about that too. All I can find of her professional experience is that she was a west coast installation artist in 2012.
In her resume review for me, she literally changed one word and told me to add numbers.
For general strategy, she basically advised me that I would get in because I worked at a bulge-bracket firm and told me to write about professional accomplishments in all the essays. As one of my schools was Haas, literally every student I spoke to advised against this. Her rebuttal was to not solicit advice from others as this was 'too many cooks in the kitchen' but most schools really do advise you speak to their alumni! For anyone applying to Berkeley or other schools, the general advice is to demonstrate how you live the school's mission/defining principles. I would have expected a top school consultant to know this.
She never knew my role at my firm so when she edited my essays, she added that my firm relocated me from NYC to London (which wasn't the narrative at all). So even on the limited places she actually did work, they were wrong because she never bothered to understand my role. To this day, she doesn't know my GMAT score or what I do at work. I always expected an MBA consultant to look for the strongest areas in your professional life and craft areas around them, then address weaknesses. We never talked about any of this so it was basically expensive copy editing.
We only did essays for two schools because I didn't think paying someone $2k to change one word in my resume and insert inaccurate facts into my essays were worthwhile but she refused a partial or full refund.
We had a dispute about the interviewing, I wasn't really interested in more "advice" rather than actual practice. Then once I looked up all her background, I felt she would be an unqualified interviewer given her credentials and lack of knowledge about my industry/experience, so asked for a refund which she refused because she "blocked out time" for me. If I had so much time reserved for me, I have no idea why email replies for all of this took so long.
I lost the dispute with Paypal so since then, I haven't used Paypal or any consulting services. I would definitely stay away from Jillian for consulting or if you actually get references from her, please send it to me! Also, a heads up that if you pay Paypal from your bank account balance, there is no protection from Bank of America (they consider it ACH) and you're at the mercy of Paypal who sides with the vendor. Their customer service wait time was 2 hours and they didn't let me upload documents. It's worth paying the $50 or whatever for putting it on your credit card just in case.
I ended up doing the apps myself anyway so here are some resources that were more helpful:
-current students (I found organizations I wanted to join at the schools and asked members about their experience, this was extremely helpful)
-MBAs at your company (I'm interested in PM and emailed MDs I never thought would answer me, and they are still involved in my app process)
-Poets&Quants articles, ClearAdmit LiveWire, GMATClub, general googling interviews from admissions officers for high level strategies
The most important lesson is that if you do end up using a consultant, definitely get their references, write up a contract for expected services (she refused to mock interview me, just "give advice"), delivery times (she always answered days later and was always sick), and make sure they have a clear understand of your industry, the school's needs, your role, and your future goals beyond just getting in so you can articulate a strong story. I still want my 2k back..