https://www.nytimes.com/2009/06/28/business/28corner.html?emQuote:
In business, you should treat your employees like they can vote. It doesn’t mean you’re going to get everybody to vote for you. But you kind of try to kiss the babies and shake the hands and tell ’em you appreciate ’em and would like them to support you. You can do it like a dictator, but I’m not sure very many of them in the long run are successful.
Quote:
At my level, I’m looking for, as a general rule, people who are more Type A personalities — they are driven, they know what to do, they know how to do it and they can get it done. But I also look for people who generally are strategists and can look at issues at a higher level, who have a vision for understanding what we do and how we do it.
I also notice little things — are you nice to people who will not have an impact on your career? I know they’re going to be nice to me, but I pay attention to whether they speak to the lowest-level person on the elevator.