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Kaptest reset

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Manager
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Joined: 10 Apr 2013
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Kaptest reset [#permalink] New post 06 Aug 2013, 06:45
Hi,

I had purchased Kaplan's New GMAT Premier 2013 in New Delhi, India. I had taken all the 6 CATs.

However, I want to rest the tests now.

Please help me with the same.

My account expires on 09.09.2013.



Regards

Argha Sen
Kaplan GMAT Prep Discount CodesKnewton GMAT Discount CodesManhattan GMAT Discount Codes
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Location: Cambridge, MA
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Re: Kaptest reset [#permalink] New post 06 Aug 2013, 14:30
Expert's post
argha wrote:
Hi,

I had purchased Kaplan's New GMAT Premier 2013 in New Delhi, India. I had taken all the 6 CATs.

However, I want to rest the tests now.

Please help me with the same.

My account expires on 09.09.2013.



Regards

Argha Sen

Hi Argha,

We generally recommend against retaking the tests; familiarity with the problems, which will repeat even on an adaptive exam, means that your scores won't be representative. However, if you'd like to do them again, send an email to customer.care@kaplan.com and you should be able to get things reset promptly!

Best,
_________________

Eli Meyer
Kaplan Teacher
http://www.kaptest.com/GMAT

Prepare with Kaplan and save $150 on a course!

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Manager
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Re: Kaptest reset [#permalink] New post 06 Aug 2013, 20:08
Hi,

I understand your point but I had taken these tests last year.

Believe me, my memory has never been a real strength. :-D



Regards

Argha
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Re: Kaptest reset [#permalink] New post 07 Aug 2013, 10:18
Hi,

Need your attention.

I had written to the mail id as you had suggested.

However, I am yet to receive any response from your team.

Will it be possible for you to intervene and expedite the same?



Thanks in advance


Argha
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Re: Kaptest reset [#permalink] New post 07 Aug 2013, 10:47
Expert's post
argha wrote:
Hi,

Need your attention.

I had written to the mail id as you had suggested.

However, I am yet to receive any response from your team.

Will it be possible for you to intervene and expedite the same?



Thanks in advance


Argha
I'll see what I can do!
_________________

Eli Meyer
Kaplan Teacher
http://www.kaptest.com/GMAT

Prepare with Kaplan and save $150 on a course!

Image

Kaplan Reviews

Current Student
avatar
Joined: 08 Mar 2013
Posts: 50
Location: India
Shashank: Sharma
Concentration: Strategy, Operations
GMAT 1: 710 Q50 V35
GPA: 3.46
WE: Project Management (Consumer Electronics)
Followers: 0

Kudos [?]: 19 [0], given: 5

Re: Kaptest reset [#permalink] New post 16 Aug 2013, 06:27
I have also requested the Kaplan guys to reset my tests. I am yet to receive a reply from their side. Can you please help? I have filled out the kaplan technical request form also regarding the same.
Manager
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Re: Kaptest reset [#permalink] New post 16 Aug 2013, 08:42
Hi,

Call up their toll free number for customer care.

You can make the call free of cost through skype.



Regards

Argha
Current Student
avatar
Joined: 08 Mar 2013
Posts: 50
Location: India
Shashank: Sharma
Concentration: Strategy, Operations
GMAT 1: 710 Q50 V35
GPA: 3.46
WE: Project Management (Consumer Electronics)
Followers: 0

Kudos [?]: 19 [0], given: 5

Re: Kaptest reset [#permalink] New post 16 Aug 2013, 09:05
[quote="argha"]Hi,

Call up their toll free number for customer care.

You can make the call free of cost through skype.



Regards

Argha[/quote


Can you please share the contact number.?
Manager
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Re: Kaptest reset [#permalink] New post 16 Aug 2013, 09:12
Hi,

I dont recall the number.

I think I got it from the book.

You should also get it by googling am sure.



Regards

Argha
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Re: Kaptest reset [#permalink] New post 16 Aug 2013, 09:17
Hi,

Call up 1-800-527-8378 and ask for assistance regards resetting the CATs.


Regards

Argha
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Re: Kaptest reset [#permalink] New post 19 Aug 2013, 17:45
Expert's post
argha wrote:
Hi,

Call up 1-800-527-8378 and ask for assistance regards resetting the CATs.


Regards

Argha
Thanks for sharing! you can remember the number as 1-800-KAP-TEST. Good luck!
_________________

Eli Meyer
Kaplan Teacher
http://www.kaptest.com/GMAT

Prepare with Kaplan and save $150 on a course!

Image

Kaplan Reviews

Intern
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Joined: 18 Jan 2014
Posts: 1
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Kudos [?]: 0 [0], given: 0

Re: Kaptest reset [#permalink] New post 19 Aug 2014, 19:59
Hi,
I had purchased Kaplan's GMAT prep CATS. I had taken all the 6 CATs.
However, I want to rest the tests now.
The customer support is neither reachable on phone nor responding to the emails.
Please help me with the same.
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