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Kaptest reset

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argha
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Kaptest reset [#permalink] New post   06 Aug 2013, 07:45
Hi,

I had purchased Kaplan's New GMAT Premier 2013 in New Delhi, India. I had taken all the 6 CATs.

However, I want to rest the tests now.

Please help me with the same.

My account expires on 09.09.2013.



Regards

Argha Sen
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KapTeacherEli
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Joined: 25 Aug 2009
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Re: Kaptest reset [#permalink] New post   06 Aug 2013, 15:30
Expert Reply
argha wrote:
Hi,

I had purchased Kaplan's New GMAT Premier 2013 in New Delhi, India. I had taken all the 6 CATs.

However, I want to rest the tests now.

Please help me with the same.

My account expires on 09.09.2013.



Regards

Argha Sen

Hi Argha,

We generally recommend against retaking the tests; familiarity with the problems, which will repeat even on an adaptive exam, means that your scores won't be representative. However, if you'd like to do them again, send an email to customer.care@kaplan.com and you should be able to get things reset promptly!

Best,
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argha
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Re: Kaptest reset [#permalink] New post   06 Aug 2013, 21:08
Hi,

I understand your point but I had taken these tests last year.

Believe me, my memory has never been a real strength. :-D



Regards

Argha
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argha
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Re: Kaptest reset [#permalink] New post   07 Aug 2013, 11:18
Hi,

Need your attention.

I had written to the mail id as you had suggested.

However, I am yet to receive any response from your team.

Will it be possible for you to intervene and expedite the same?



Thanks in advance


Argha
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KapTeacherEli
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Re: Kaptest reset [#permalink] New post   07 Aug 2013, 11:47
Expert Reply
argha wrote:
Hi,

Need your attention.

I had written to the mail id as you had suggested.

However, I am yet to receive any response from your team.

Will it be possible for you to intervene and expedite the same?



Thanks in advance


Argha
I'll see what I can do!
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Shashank8888
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Shashank: Sharma
Concentration: Strategy, Operations
Schools: Kelley '16 (M)
GPA: 3.5
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Re: Kaptest reset [#permalink] New post   16 Aug 2013, 07:27
I have also requested the Kaplan guys to reset my tests. I am yet to receive a reply from their side. Can you please help? I have filled out the kaplan technical request form also regarding the same.
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argha
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Re: Kaptest reset [#permalink] New post   16 Aug 2013, 09:42
Hi,

Call up their toll free number for customer care.

You can make the call free of cost through skype.



Regards

Argha
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Shashank8888
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Concentration: Strategy, Operations
Schools: Kelley '16 (M)
GPA: 3.5
WE:Project Management (Consumer Electronics)
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Re: Kaptest reset [#permalink] New post   16 Aug 2013, 10:05
[quote="argha"]Hi,

Call up their toll free number for customer care.

You can make the call free of cost through skype.



Regards

Argha[/quote


Can you please share the contact number.?
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argha
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Re: Kaptest reset [#permalink] New post   16 Aug 2013, 10:12
Hi,

I dont recall the number.

I think I got it from the book.

You should also get it by googling am sure.



Regards

Argha
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argha
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Re: Kaptest reset [#permalink] New post   16 Aug 2013, 10:17
Hi,

Call up 1-800-527-8378 and ask for assistance regards resetting the CATs.


Regards

Argha
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KapTeacherEli
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Re: Kaptest reset [#permalink] New post   19 Aug 2013, 18:45
Expert Reply
argha wrote:
Hi,

Call up 1-800-527-8378 and ask for assistance regards resetting the CATs.


Regards

Argha
Thanks for sharing! you can remember the number as 1-800-KAP-TEST. Good luck!
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tiwarisiddhant
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Re: Kaptest reset [#permalink] New post   19 Aug 2014, 20:59
Hi,
I had purchased Kaplan's GMAT prep CATS. I had taken all the 6 CATs.
However, I want to rest the tests now.
The customer support is neither reachable on phone nor responding to the emails.
Please help me with the same.
GMAT Club Bot
gmatclubot
Re: Kaptest reset [#permalink]
19 Aug 2014, 20:59

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