Manufacturers issue cents-off coupons to get consumers to try their brand of product with the hope that the
consumers who try their brand will switch their brand loyalty. So in the initial marketing of their new brand X,
Hartman Industries should issue cents-off coupons, thereby attracting a large segment of potential consumers
as loyal customers.
Which of the following, if true, casts the most serious doubt on the likelihood
that the marketing strategy recommended above will have the result that is claimed?
A. Many consumers are unlikely to try new brands of products unless offered an inducement to do so.
B. The consumers whose purchases are strongly influenced by cents-off coupons tend not to become loyal
customers of any particular brand.
C. Many grocery stores attract customers by doubling the face value of manufacturer's coupons.
D. Typically less than one-third of the coupons issued by a manufacturer are redeemed by consumers.
E. A marketing campaign that uses cents-off coupons is most effective when combined with a television
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