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New GMATPrep Update version 2.2.306

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Re: New GMATPrep Update version 2.2.306 [#permalink] New post 03 Jun 2013, 04:34
Expert's post
tsnarendran wrote:
Hi,

I just finished my GMATprep2 exam and it went to screen of calculating scores and it stayed there for 45 minutes. So I closed the software and tired opening it hoping that it would have my score but it never opened - it gives me the Error#3012. I googled and see that you had the same issue. Hoping that you got a solution and could help me.

Regards,

Naren


Hello, Naren. I am sorry you experienced this issue. Please contact gmatprep@mba.com. There is a fix for this issue, but we will need to send you a file to download. Again, I apologize for the inconvenience. Thank you.

Rebecca
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Re: New GMATPrep Update version 2.2.306 [#permalink] New post 10 Jun 2013, 22:07
Hi Rebecca,

I took a test couple of days ago on the earlier version of GMATPrep but exited before reviewing my responses to the questions. I've come to realize that many people have faced this problem but also that GMAC has now resolved the issue with the latest version. If i upgrade to the latest version (2.2.306 - I believe), will i get to see my responses to the questions i encountered in my current version? Or should i just forget about the test and take another one after downloading the latest version?

Thanks in advance for your reply.
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Re: New GMATPrep Update version 2.2.306 [#permalink] New post 12 Jun 2013, 09:23
Expert's post
taransambi wrote:
Hi Rebecca,

I took a test couple of days ago on the earlier version of GMATPrep but exited before reviewing my responses to the questions. I've come to realize that many people have faced this problem but also that GMAC has now resolved the issue with the latest version. If i upgrade to the latest version (2.2.306 - I believe), will i get to see my responses to the questions i encountered in my current version? Or should i just forget about the test and take another one after downloading the latest version?

Thanks in advance for your reply.


Thanks for the quesiton and sorry about the issue. Try installing v306, the current version of GMATPrep® without uninstalling the old version. Make sure you do not click the "reset" button. You should be able to view your responses, but please let me know if you continue to have issues.

Thank you!

Rebecca
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Re: New GMATPrep Update version 2.2.306 [#permalink] New post 23 Jun 2013, 21:14
OfficialGMAT wrote:
ziko wrote:
Dear Rebeca,

Could you please clarify whether the latest version of GMAT Prep contains new questions?
Unfortunately i have tried all my attempts with the previous GMAT Prep version


Hello, Ziko. The updated GMATPrep does not contain new practice questions. You can get additional questions by purchasing the GMATPrep Question pack, which is a supplement to GMATPrep and contains more practice questions: http://www.mba.com/store/product-info.a ... ID=80.0027 We will have an additional supplement pack available in September. Good luck!


Dear Rebeca,

Last time you have mentioned that new gmat prep with new questions will be available in September. I have two questions:
1) I have tried both practice tests several times in the old pack, does it mean that with new pack (released in Sept) i will not have repeated questions?
2) Could you please advice the exact dates when the new pack will be released in September?

Thank you in advance!
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Re: New GMATPrep Update version 2.2.306 [#permalink] New post 24 Jun 2013, 08:06
Expert's post
ziko wrote:
OfficialGMAT wrote:
ziko wrote:
Dear Rebeca,

Could you please clarify whether the latest version of GMAT Prep contains new questions?
Unfortunately i have tried all my attempts with the previous GMAT Prep version


Hello, Ziko. The updated GMATPrep does not contain new practice questions. You can get additional questions by purchasing the GMATPrep Question pack, which is a supplement to GMATPrep and contains more practice questions: http://www.mba.com/store/product-info.a ... ID=80.0027 We will have an additional supplement pack available in September. Good luck!


Dear Rebeca,

Last time you have mentioned that new gmat prep with new questions will be available in September. I have two questions:
1) I have tried both practice tests several times in the old pack, does it mean that with new pack (released in Sept) i will not have repeated questions?
2) Could you please advice the exact dates when the new pack will be released in September?

Thank you in advance!



Thanks for the questions. First, I want to clarify the difference between the GMATPrep update of earlier this year, and the new pack released this fall. The update in GMATPrep was only to update the software, and there are no new questions added. The new pack is a separate product, and will not contain any questions already available in any other GMAT products. We have not determined a precise release date yet. Thank you.

Rebecca
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Re: New GMATPrep Update version 2.2.306 [#permalink] New post 25 Jun 2013, 23:29
My gmat software seems to be acting up. Whenever I filter out easy problem solving problems to work on. It just pulls up DS problems

Already reinstalled
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Re: New GMATPrep Update version 2.2.306 [#permalink] New post 27 Jun 2013, 11:36
Expert's post
hfbamafan wrote:
My gmat software seems to be acting up. Whenever I filter out easy problem solving problems to work on. It just pulls up DS problems

Already reinstalled


Sorry to hear about this! Please send an email to gmatprep@mba.com with a description of your issue as well as your contact information, and someone will reach out to help you with this.

Thank you!

Rebecca
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Re: New GMATPrep Update version 2.2.306 [#permalink] New post 03 Aug 2013, 10:23
Can somebody please post a solution to the problem of software not getting installed completely (stuck at 'first time initialization in progress, please wait' for last 1 hour).

I was facing error #3012, and now while trying to re-install the software I am facing a different issue (GMATPrep not getting installed).

v 2.2.306
OS: Windows 7 64bit
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Re: New GMATPrep Update version 2.2.306 [#permalink] New post 03 Jul 2014, 09:43
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I had the same problem, and here's what I did to solve it:

While the installation process is stuck at whatever stage, select the newly added start menu entry for GMATPrep. Do this WHILE the stalled installation screen is active, not after you've ended the process. All you have to do is click on the start menu icon for GMATPrep, and the installation process completes itself.
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Re: New GMATPrep Update version 2.2.306 [#permalink] New post 25 Oct 2014, 14:21
Hi,

I was logged into a windows 8 PC and initiated a practice test version 2.3. The first instruction page says click next (Next button is in the bottom right of the screen). But i cannot see any such button and also there is no scroll bar on the screen. I tried to move the page down too but it is not working. I have my GMAT in 4 days.Please help :cry:



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Re: New GMATPrep Update version 2.2.306 [#permalink] New post 25 Oct 2014, 14:28
Expert's post
sssraj wrote:
Hi,

I was logged into a windows 8 PC and initiated a practice test version 2.3. The first instruction page says click next (Next button is in the bottom right of the screen). But i cannot see any such button and also there is no scroll bar on the screen. I tried to move the page down too but it is not working. I have my GMAT in 4 days.Please help :cry:



sssraj



Bummer - sorry to hear about that. Is this the NEXT button you talking about?
Have you tried clicking in that space or is it simply cut off due to screen resolution?
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Re: New GMATPrep Update version 2.2.306 [#permalink] New post 25 Oct 2014, 14:35
Hi bb,

Yes . I am unable to see the actual functional button in the rightmost corner as pointed in the attachment. What should be done for this problem ?

Sssraj

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Re: New GMATPrep Update version 2.2.306 [#permalink] New post 25 Oct 2014, 14:39
Expert's post
Good question. I don't know since i am not sure what the cause is and it has been pretty reliable. Also, you can contact their support, but it is off on the weekends I believe.

Is your resolution too low and your screen is cut off?
If yes, then find a way to increase the resolution or hook up an external monitor

If No, try rebooting

If does not help, reinstall the software

If does not help, try reinstalling Java - I think it requires Java

Finally... find another computer I guess if nothing helps :(
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Re: New GMATPrep Update version 2.2.306   [#permalink] 25 Oct 2014, 14:39
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