Additional though on the Expert Answer Badge:
- how is it calculated? I am guessing you don't want more than X % of the posts to be tagged like that?
Otherwise it doesn't really matter and doesn't really differentiate topic?
- Maybe keep the symbol (with the text on hover) and have the # of time an expert answered?
You have to be a member of the Experts Group on the forum.
Let me see about the expert replies number - you mean if 2 experts replied, then there would be a 2 somewhere ?
Yep. I am thinking that a lot of the posts are including a response from a member of the Expert Group
You may end up with 80% of the topic with the badge, which doesn't really differentiate them.
I would think a post with (10) replies from a / or several member(s) of the Expert Group
is even more valuable than a post with only (1) reply from an Expert.
Tracking the number of expert responses per topic rather than if it has at least one expert reply will help:
- differentiate those posts
- sort threads by number of expert replies (if you are able to have that ability down the road)
Kudos is a great way to say Thank you...