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# Online Companion not registering

Author Message
Manager
Joined: 06 Jul 2011
Posts: 213
Location: Accra, Ghana
Followers: 1

Kudos [?]: 41 [0], given: 39

Online Companion not registering [#permalink]  22 Feb 2012, 23:29
I recently tried to register the Online Companion section for my copy of the Kaplan GMAT Premier 2012 yesterday. However, anytime I tried to register, i.e. after entering my serial number, my screen browser freezes (I use Mozilla Firefox). I have tried this for more than 3 times to no avail. Could someone from Kaplan please help?
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Kaplan GMAT Instructor
Joined: 25 Aug 2009
Posts: 644
Location: Cambridge, MA
Followers: 77

Kudos [?]: 221 [0], given: 2

Re: Online Companion not registering [#permalink]  23 Feb 2012, 11:05
Expert's post
dzodzo85 wrote:
I recently tried to register the Online Companion section for my copy of the Kaplan GMAT Premier 2012 yesterday. However, anytime I tried to register, i.e. after entering my serial number, my screen browser freezes (I use Mozilla Firefox). I have tried this for more than 3 times to no avail. Could someone from Kaplan please help?
Hi dzodzo,

Sorry for the inconvenience--sounds frustrating! Unfortunately, there isn't much that I can do personally, since it is a technical issue. Have you called 1-800-KAP-TEST for technical support? Give them a ring, and PM me if you end up needing any more help.

Good luck, and thanks for choosing Kaplan!

Eli
_________________

Eli Meyer
Kaplan Teacher
http://www.kaptest.com/GMAT

Prepare with Kaplan and save $150 on a course! Kaplan Reviews Manager Joined: 06 Jul 2011 Posts: 213 Location: Accra, Ghana Followers: 1 Kudos [?]: 41 [0], given: 39 Re: Online Companion not registering [#permalink] 23 Feb 2012, 23:47 Thanks Mr. Eli. I will give it a try. Kaplan GMAT Instructor Joined: 25 Aug 2009 Posts: 644 Location: Cambridge, MA Followers: 77 Kudos [?]: 221 [0], given: 2 Re: Online Companion not registering [#permalink] 24 Feb 2012, 11:22 Expert's post Let me know how it goes! _________________ Eli Meyer Kaplan Teacher http://www.kaptest.com/GMAT Prepare with Kaplan and save$150 on a course!

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Re: Online Companion not registering   [#permalink] 24 Feb 2012, 11:22
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