There’s No Need to Bat .900 This interview of
John Donahoe, president and chief executive of eBay.
https://www.nytimes.com/2009/04/05/busin ... ss&emc=rssQuote:
Interestingly, when I became C.E.O. of Bain, I used to get a performance review where my assessment committee would interview 40 partners in half-hour interviews, and I’d get a performance review that was 20 pages thick. Everything I could possibly do better was included in that.
In many ways it was liberating, because I realized feedback’s a gift and I wasn’t afraid of the feedback. I’d look at it — and a third of it, I said: “You know, that’s exactly right. This is going to be a long-term area I’m going to have to get better and better at, and I want to make progress next year, and it will still be an issue that year.”
It’s kind of a lifelong journey. About a third of it was: “Oh, wow, I didn’t realize I was doing that and need to stop doing it, or someone wanted me to be doing something else that I agreed with.” And then a third of it, I said: “You know what? Thanks for the feedback. I’m going to ignore it. I’m going to keep doing what I want to do.”