WillGetIt wrote:
To reduce productivity losses from employees calling in sick, Corporation X implemented a new policy requiring employees to come into work unless they were so sick that they had to go to a doctor. But a year after the policy was implemented, a study found that Corporation X's overall productivity losses due to reported employee illnesses had increased.
Which of the following, if true, would best explain why the policy produced the reverse of its intended effect?
(A) After the policy was implemented, employees more frequently went to the doctor when they felt sick
(B) Before the policy was implemented, employees who were not sick at all often called in sick
(C) Employees coming into work when sick often infect many of their coworkers
(D) Unusually few employees became genuinely sick during the year after the policy was implemented
(E) There are many other factors besides employee illness that can adversely affect productivity
SolutionPassage analysis To reduce productivity losses from employees calling in sick, Corporation X implemented a new policyCorporation X wanted to bring about a reduction in the loss of productivity that was caused by employees falling sick and being absent from work.
requiring employees to come into work unless they were so sick that they had to go to a doctor.As per the policy, the employees would have to come to office if they were not too sick.
“Too sick to come to office” would be allowed only if the employee was so sick that he had to visit the doctor.
If he was not sick enough to visit the doctor, then he was to come to office.
But a year after the policy was implemented, a study found that Corporation X’s overall productivity losses due to reported employee illnesses had increased.However, a year after the policy was put into effect,
the overall losses in productivity caused by absenteeism of sick employees actually increased.
PrethinkingThought processWe know:
- There is loss of productivity when an employee calls in sick and does not come to the office.
- Corporation X wanted to minimize the absenteeism caused by employees calling in sick, since, the more the number of employees calling in sick, the more the loss of productivity
- So, the employees were asked to attend office if they were not very sick (they would be considered too sick to come to office only if they had to visit the doctor).
- A year after the implementation of the plan, the productivity loss caused by employees calling in sick, had increased.
If more employees were asked to attend office if they were not too sick, then the productivity loss should have decreased with a decrease in absenteeism due to sickness. But the productivity loss increased.
This is the paradox in the passage that we have to resolve.
It seems to be a case or policy having turned counter-productive.
Firstly, it is possible that the “slightly sick” people who attended the office could have infected the other employees who perhaps owing to a weaker immune system, fell seriously sick and were absent for many days causing greater loss in productivity than would have taken place if only those employees had not attended office when they were “slightly sick”
Secondly, it is possible that because of the policy, people felt they had to attend office in spite of being very sick. They could have landed up infecting other employees who also fell sick and that would explain the increased loss in productivity.
Thirdly, it is possible that some kind of epidemic broke out in the city an unusually high number of employees fell very sick leading to the increased productivity loss.
Answer Choice AnalysisAThis option is about the number of times an employee visited the doctor. The option does not tell us that more employees felt sick enough to visit the doctor which would have explained the increased absenteeism
Thus, this is not the correct answer choice.
BThis provides support for the implementation of the policy. But it fails to explain what happened a year after the implementation of the policy. In fact, after the policy was implemented, the number of employees who were lying to stay away from work should have decreased and subsequently, productivity losses should have decreased too.
Thus, this is not the correct answer choice.
CThis is in line with our pre-thinking.
Thus, this is the correct answer choice.
DThis in fact should have decreased productivity losses to a great extent. If very few employees became genuinely sick, then as per the policy they should have come to the office. In any case, this option does not really tell us what these employees finally did – whether they opted to stay away from work or attended office.
Thus, this is not the correct answer choice.
EIt may very well be so. But the passage specifically talks about increased productivity losses caused by absenteeism due to sickness. Therefore, this has no impact on the paradox. It stays unresolved.
Thus, this is not the correct answer choice.