Find all School-related info fast with the new School-Specific MBA Forum
Learn more about the recent changes... close

It is currently 19 May 2013, 13:34
Customize  |  Hide

Search
Register
New posts
Unanswered

unable to install new gmat prep software --Please advice

  Question banks Downloads My Bookmarks Reviews  
  Oldest Best Reply
Search for:
 
Print view
First unread post
Author Message
Manager
Manager
Joined: 17 Sep 2011
Posts: 214
Followers: 0

Kudos [?]: 10 [0], given: 8

GMAT Tests User
unable to install new gmat prep software --Please advice [#permalink] New post 04 May 2012, 09:10
Hi All,
I am unable to install new gmat prep software --Getting a error message which is attached as jpg file. I am unable to use the gmat prep practice1 questions which I have purchased.
Please clarify whether you have any issues installing the new Gmat Prep software?


Thanks,

Abhi
Attachments

Gmat Prep Error.jpg
Gmat Prep Error.jpg [ 74.7 KiB | Viewed 1341 times ]


_________________

_________________
Giving +1 kudos is a better way of saying 'Thank You'.

Kaplan GMAT Prep Discount CodesKnewton GMAT Discount CodesManhattan GMAT Discount Codes
GMAT Forum Moderator
User avatar
Status: Accepting donations for the mohater MBA fund
Joined: 05 Feb 2008
Posts: 1820
Location: United States
Concentration: Healthcare, Economics
Schools: Ross '14 (A)
GMAT 1: 710 Q48 V38
GMAT 2: Q V
GPA: 3.54
WE: Accounting (Manufacturing)
Followers: 37

Kudos [?]: 315 [0], given: 232

GMAT ToolKit User GMAT Tests User Reviews Badge
Re: unable to install new gmat prep software --Please advice [#permalink] New post 04 May 2012, 16:06
Are you running the installer as an administrator?

I'd contact the GMAC if you keep running into problems.
_________________

Strategy Discussion Thread | Strategy Master | GMAT Debrief| Please discuss strategies in discussion thread. Master thread will be updated accordingly. | GC Member Write Ups

Find out what's new at GMAT Club - latest features and updates

Manager
Manager
Joined: 17 Sep 2011
Posts: 214
Followers: 0

Kudos [?]: 10 [0], given: 8

GMAT Tests User
Re: unable to install new gmat prep software --Please advice [#permalink] New post 04 May 2012, 22:32
Yeah I am trying to install the software as an administrator only.
_________________

_________________
Giving +1 kudos is a better way of saying 'Thank You'.

Intern
Intern
Joined: 05 Feb 2012
Posts: 18
Location: India
Concentration: Entrepreneurship, General Management
GMAT 1: 600 Q47 V27
GPA: 2.45
WE: Operations (Education)
Followers: 0

Kudos [?]: 5 [0], given: 0

Re: unable to install new gmat prep software --Please advice [#permalink] New post 09 Jun 2012, 03:19
abhi47, I have the same problem. did you find a solution?
Senior Manager
Senior Manager
User avatar
Affiliations: UWC
Joined: 09 May 2012
Posts: 403
Location: India
Schools: Rotman '15 (A), Schulich '15 (A)
GMAT 1: 620 Q42 V33
GMAT 2: 680 Q44 V38
GPA: 3.43
WE: Engineering (Entertainment and Sports)
Followers: 16

Kudos [?]: 98 [0], given: 100

GMAT Tests User Reviews Badge
Re: unable to install new gmat prep software --Please advice [#permalink] New post 12 Jun 2012, 08:00
Hi guys,

I had the same problem and here's how I got it to work:

Basically the software uses this thing called Nalperion Services for some kind of security.

Try this:
1. First, we need to confirm that you have administrator rights on your computer – you need this for a successful install
2. If you do have admin rights then check if you already have a file called nlssrv32.exe:
a. Open up Windows Explorer
b. Go to C:/WINDOWS/system32/ and check the directory contents
3. If the file is there, then you need to delete the Nalperion Service and try installing GMATPrep again. Do this as follows:
a. Open up your Control Panel and go to Performance and Maintenance and then select Administrative Tools
b. Double click Services
c. Go down the list to NLS Service (Description:Nalpeiron Licensing Service), and delete it
d. Now try and install GMATPrep® again

Hopefully this should sort the issue.
Founder
Founder
User avatar
Status: On Vacation :-)
Affiliations: UA-1K, SPG-G, HH-D
Joined: 04 Dec 2002
Posts: 10393
Location: United States (WA)
GMAT 1: 750 Q49 V42
GPA: 3.5
WE: Information Technology (Hospitality and Tourism)
Followers: 1355

Kudos [?]: 4175 [0], given: 3117

GMAT ToolKit User GMAT Tests User
Re: unable to install new gmat prep software --Please advice [#permalink] New post 12 Jun 2012, 08:53
You can also check with the Official GMAC representative here: -post-your-questions-to-gmac-official-representative-here-133929.html
_________________

Founder of GMAT Club

Just starting out with GMAT? Start here... | Want to know your GMAT Score? Try GMAT Score Estimator
Need GMAT Book Recommendations? Best GMAT Books

Co-author of the GMAT Club tests

Find out what's new at GMAT Club - latest features and updates

Intern
Intern
Joined: 27 Mar 2012
Posts: 1
Concentration: Finance, Strategy
GMAT Date: 03-13-2013
GPA: 3.48
WE: Securities Sales and Trading (Investment Banking)
Followers: 0

Kudos [?]: 5 [0], given: 0

CAT Tests
Re: unable to install new gmat prep software --Please advice [#permalink] New post 22 Dec 2012, 18:00
Hi guys,

I was wondering if any of has encountered the following problem as seen in the attached file.

After Installing the latest version of the GMATPrep Software, that message appears. In practice I cannot start any practice exam.
I have tried following several steps advised in the forum, without success.

Any help very much appreciated.

Many thanks!
Attachments

GMAT Sofware Problem.jpg
GMAT Sofware Problem.jpg [ 88.77 KiB | Viewed 388 times ]

Founder
Founder
User avatar
Status: On Vacation :-)
Affiliations: UA-1K, SPG-G, HH-D
Joined: 04 Dec 2002
Posts: 10393
Location: United States (WA)
GMAT 1: 750 Q49 V42
GPA: 3.5
WE: Information Technology (Hospitality and Tourism)
Followers: 1355

Kudos [?]: 4175 [0], given: 3117

GMAT ToolKit User GMAT Tests User
Re: unable to install new gmat prep software --Please advice [#permalink] New post 23 Dec 2012, 22:22
The issue is with your Java - please download the latest version from Sun.
Looks like it helped this guy


Also, another somewhat similar issue: Have you seen this post? cannot-install-new-gmatprep-2-software-130090.html
_________________

Founder of GMAT Club

Just starting out with GMAT? Start here... | Want to know your GMAT Score? Try GMAT Score Estimator
Need GMAT Book Recommendations? Best GMAT Books

Co-author of the GMAT Club tests

Find out what's new at GMAT Club - latest features and updates

Re: unable to install new gmat prep software --Please advice   [#permalink] 23 Dec 2012, 22:22
    Similar topics Author Replies Last post
Similar
Topics:
 New posts When should one ideally re-install the GMAT Prep software? sid3699 3 25 Sep 2009, 06:32
New posts EXPERTS_POSTS_IN_THIS_TOPIC GMAT Prep Software - New Poster TDIGZ 2 19 Oct 2011, 10:04
Popular new posts 6 Cannot install new gmatprep 2 software silas 19 02 Apr 2012, 11:08
New posts EXPERTS_POSTS_IN_THIS_TOPIC New GMAT Prep Software hookemhorns612 7 26 Apr 2012, 13:16
New posts unable to review answers in NewGmatPrep gorupruthi 2 01 Jul 2012, 05:47
Display posts from previous: Sort by

unable to install new gmat prep software --Please advice

  Question banks Downloads My Bookmarks Reviews  
Print view
First unread post

Moderator: mohater

Search for:


GMAT Club MBA Forum Home| About| Privacy Policy| Terms and Conditions| GMAT Club Rules| Contact| Sitemap

Powered by phpBB © phpBB Group and phpBB SEO

Kindly note that the GMAT® test is a registered trademark of the Graduate Management Admission Council®, and this site has neither been reviewed nor endorsed by GMAC®.

Main navigation

GMAT Resources

Partners

MBA Resources

www.gmac.com|www.mba.com