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Veritas Prep - great content - horrible online experince

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Veritas Prep - great content - horrible online experince [#permalink] New post 15 Dec 2014, 08:37
I've been using the veritas prep website for over a week. Have had so many systemic errors. The videos freeze up on me all the time. I have a superfast developer machine and am not even on WiFi - directly connecting the cable to the laptop. I have had to refresh the videos so many times.

I started the tests and had system errors. So had to stop the test and restart it. And what's worse - it shows my quant score as 48% without me even attempting one single quant question and I've lost 2 tests - just because I clicked on it. Horrible experience. Horrible!
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Re: Veritas Prep - great content - horrible online experince [#permalink] New post 17 Dec 2014, 21:57
Expert's post
Hm... that seems odd - have not heard of such issues in the past. I will ask one of the Veritas Prep folks reach out to you and figure out what may be going wrong. Sorry to hear about that :(
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Re: Veritas Prep - great content - horrible online experince [#permalink] New post 18 Dec 2014, 08:35
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ssher wrote:
I've been using the veritas prep website for over a week. Have had so many systemic errors. The videos freeze up on me all the time. I have a superfast developer machine and am not even on WiFi - directly connecting the cable to the laptop. I have had to refresh the videos so many times.

I started the tests and had system errors. So had to stop the test and restart it. And what's worse - it shows my quant score as 48% without me even attempting one single quant question and I've lost 2 tests - just because I clicked on it. Horrible experience. Horrible!


Hi ssher,

I' am sorry to hear about the problems that you have been having. Please PM me your information and someone on the Veritas Prep team will get back to you ASAP.

Best regards,
Scott
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Re: Veritas Prep - great content - horrible online experince   [#permalink] 18 Dec 2014, 08:35
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