Veritas was not only accommodating and friendly, but experienced and knowledgeable. My instructor, Ravi, seemed perhaps overqualified, having both passed (with flying colors) the LSAT as well as the GMAT. Despite Ravi's wealth of knowledge, he always did well in presenting the material simply. He made sense of all the oddities and eccentricities of the GMAT. He never made you feel dumb for not understanding a concept; nor did he show any favoritism towards smarter students. He showed a true caring for everyone in the class, getting to know them not only as a student, but as a person. By doing so, Ravi gained my attention and helped my learning experience immensely.
The homework was never too much or too little, and I loved the ability to do it online. Having the answers explained clearly helped immensely. The skill builder quizzes helped me see where I needed more work (though I would've liked explanations/answers on them as well), and the practice tests, next to the official GMAC practice tests, were the best, most accurate practice tests I have experienced; getting 10 of them was a fantastic surprise and a awesome tool for both seeing progress as well as weaknesses and for future studying.
The location was great, as was the ability to only take a class once a week on weekend, a service not offered by many test prep companies. Veritas also goes out of their way to provide additional benefits such as AWA grading, live homework help 7 days a week, and classes on demand.
Overall, I'm beyond glad I chose Veritas over their competitors. My practice score has already increased from 540 to 600 thanks to my instructor; I have the utmost confidence I will do immensely better on the actual GMAT thanks to Ravi and Veritas Prep.
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