Improvement: N/A |
This is my first post, and I wanted to write this especially for people who are looking to take guidance from Princenton Review Gmat course. This happened with a month back (at PR'S Bali Nagar branch in Delhi), and I would never want somebody else to experience this. Below is an email I wrote to Princeton Review, and following was Princeton Review's reply.
Hello to team Princeton Review,
I have been following Princeton Review for a long time for academic help in different phases of my life. I have always been a firm believer about the services offered by Princeton Review. It was only because of this reason that I joined your Gmat coaching center in Delhi (BALI NAGAR, RAJA GARDEN). But unfortunately except your content (which was also very BASIC), there was nothing much to gain here. The verbal tutor (SAPNA DUDEJA) initially showed a keen interest on bringing me on board but then the tutor gradually failed to even stand up as a dependable, cooperative, & a knowledgeable faculty.
I spend Rs. 26000 on one-to-one verbal tuition only--but I was only given 2 classes (one-to-one) while the rest I was suggested (rather pushed by the verbal tutor) to move into a group as it was convenient for her. All this was washed in mere 14 days. The verbal tutor had last comments in the following manner: "Your classes are over! You will have to pay more to get more no. of hours here."
I am not writing this because I want to make a point but rather because it is about a student's future which is on stake here. I will never want anybody else to suffer the way I suffered.
Moreover Princeton Review is a big and a dependable name; your services do not match the essence here, at all.
Sorry about that.
PRINCETON REVIEW'S REPLY
Thank you for contacting the Princeton Review.
We have assigned your inquiry to a representative who will be getting back to you shortly.
To help track your inquiry we have generated a reference number. Your ticket code is LTK12129070248935X. Please use this code in any further communication.
The Princeton Review Team
Guys they never got back to me. Anyhow I wasn't expecting much from them after this sour experience. Yet an apology or some kind of consideration would have been great.
(Do message me in case you have any further questions from me.)
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