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# A leading board member of AutoSnip Co., makers of an

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Director
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16 May 2011, 10:02
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Difficulty:

95% (hard)

Question Stats:

42% (04:33) correct 58% (01:45) wrong based on 475 sessions

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A leading board member of AutoSnip Co., makers of an automated home haircutting system, recently stated that the company was in terrible shape and headed for a disastrous year. His concern was that, since the introduction of the AutoSnip III last year, calls to the customer service line have nearly doubled, indicating that people are very unhappy with the new product. Although it's true that it is the job of responsible board members to raise issues of concern, in this case the board member's analysis of the situation is mistaken. The customer service line handles not only complaints but also sales, and the majority of the new calls have been to place new orders.

What role do the two boldfaced selections play in the above argument?

A.The first provides evidence supporting the main conclusion of the argument; the second provides evidence supporting a conclusion that the argument opposes.
B. The first provides evidence, an interpretation of which supports the main conclusion of the argument; the second provides evidence supporting the main conclusion of the argument.
C. The first provides incontrovertible evidence opposing the main conclusion of the argument; the second provides evidence supporting the main conclusion of the argument.
D. The first provides evidence supporting the main conclusion of the argument; the second states that main conclusion.
E. The first provides evidence, an interpretation of which opposes the main conclusion of the argument; the second provides that interpretation.

*the challenge is to solve this is less than 45 sec.
[Reveal] Spoiler: OA

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16 May 2011, 10:26
Went for C and E instead.

Picked up C as the first statement is an evidence opposing the main conclusion. Here is where I made the mistake.
2nd statement is essentially an evidence supporting the main conclusion.

time 55 sec.
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16 May 2011, 10:33
that is how it feels under acute time pressure . the easiest questions are wrongly answered
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16 May 2011, 10:48
chose (E) in 67 sec
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16 May 2011, 10:55
garimavyas wrote:
the challenge is to solve this is less than 45 sec.

A leading board member of AutoSnip Co., makers of an automated home haircutting system, recently stated that the company was in terrible shape and headed for a disastrous year. His concern was that, since the introduction of the AutoSnip III last year, calls to the customer service line have nearly doubled, indicating that people are very unhappy with the new product. Although it's true that it is the job of responsible board members to raise issues of concern, in this case the board member's analysis of the situation is mistaken. The customer service line handles not only complaints but also sales, and the majority of the new calls have been to place new orders.

What role do the two boldfaced selections play in the above argument?

A.The first provides evidence supporting the main conclusion of the argument; the second provides evidence supporting a conclusion that the argument opposes.
B. The first provides evidence, an interpretation of which supports the main conclusion of the argument; the second provides evidence supporting the main conclusion of the argument.
C. The first provides incontrovertible evidence opposing the main conclusion of the argument; the second provides evidence supporting the main conclusion of the argument.
D. The first provides evidence supporting the main conclusion of the argument; the second states that main conclusion.
E. The first provides evidence, an interpretation of which opposes the main conclusion of the argument; the second provides that interpretation.

What is the main conclusion here?
This one is perhaps the closest to a conclusion: "the board member's analysis of the situation is mistaken".

"C" makes more sense in my opinion.
The first provides evidence that is an opposition of this conclusion.
The second provides an evidence how the conclusion holds true; supporting.
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16 May 2011, 11:02
1
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I picked B in 15 sec.
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16 May 2011, 11:06
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@subhashghosh i thought you picked B in -15 seconds
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16 May 2011, 11:08
why -15 seconds ?
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16 May 2011, 19:52
Picked B in 62 secs.
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17 May 2011, 20:36
Are you sure the answer is B? Did you miss the main conclusion ?
main conclusion - "board member's analysis of the situation is mistaken"

First boldface - evidence in support of the claim "people are very unhappy with the new product"
Second boldface - evidence in support of the main conclusion "board member's analysis of the situation is mistaken"

Moreover this CR was re-written. See the OG question - #64 in OG12. The answer is C. And C should be the answer in this one.

Here is my analysis -

A - is wrong since the second boldface is NOT the conclusion. The conclusion is boad members are wrong
B - is wrong since the first boldface will NOT support the main conclusion. It will support its own claim which is 180 deg to the main conclusion. First boldface will support the claim "people are very unhappy with the new product"
D - The first boldface is NOT supporting the main conclusion

So the answer should be C or E
garimavyas wrote:
the challenge is to solve this is less than 45 sec.

A leading board member of AutoSnip Co., makers of an automated home haircutting system, recently stated that the company was in terrible shape and headed for a disastrous year. His concern was that, since the introduction of the AutoSnip III last year, calls to the customer service line have nearly doubled, indicating that people are very unhappy with the new product. Although it's true that it is the job of responsible board members to raise issues of concern, in this case the board member's analysis of the situation is mistaken. The customer service line handles not only complaints but also sales, and the majority of the new calls have been to place new orders.

What role do the two boldfaced selections play in the above argument?

A.The first provides evidence supporting the main conclusion of the argument; the second provides evidence supporting a conclusion that the argument opposes.
B. The first provides evidence, an interpretation of which supports the main conclusion of the argument; the second provides evidence supporting the main conclusion of the argument.
C. The first provides incontrovertible evidence opposing the main conclusion of the argument; the second provides evidence supporting the main conclusion of the argument.
D. The first provides evidence supporting the main conclusion of the argument; the second states that main conclusion.
E. The first provides evidence, an interpretation of which opposes the main conclusion of the argument; the second provides that interpretation.
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13 Sep 2011, 08:29
B - 59 sec
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14 Sep 2011, 08:09
Picked B - 62 seconds
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14 Sep 2011, 11:52
@gmat1220..In agreement with you..I picked C too..What is the final OA guys?
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Re: A leading board member of AutoSnip Co., makers of an [#permalink]

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21 Oct 2013, 18:59
I want to reopen the discussion on this topic. I found this question in Grockit and official answer is B. But I am not convinced with the solution in Grockit. According to me the conclusion is "in this case the board member's analysis of the situation is mistaken." because the last bold statement in no way states that "the company was in terrible shape".

According to me, answer should be C.

I request Experts to explain.
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Re: A leading board member of AutoSnip Co., makers of an [#permalink]

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17 Jan 2014, 02:27
I want to reopen the discussion on this topic. I found this question in Grockit and official answer is B. But I am not convinced with the solution in Grockit. According to me the conclusion is "in this case the board member's analysis of the situation is mistaken." because the last bold statement in no way states that "the company was in terrible shape".

According to me, answer should be C.

I request Experts to explain.

Boldface 1: calls to the customer service line have nearly doubled.

Boldface 2 : the majority of the new calls have been to place new orders.

Conclusion : in this case the board member's analysis of the situation is mistaken.

Now, boldface 1 does not directly support the conclusion, its interpretation supports the conclusion. Boldface 2 gives clear evidence why conclusion is right !
Hence B.

C, on the other hand, says that Boldface 2 opposes the main conclusion, which is wrong and so this option is incorrect !

Hope it helps.
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Re: A leading board member of AutoSnip Co., makers of an [#permalink]

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17 Jan 2014, 02:29
vishalrastogi wrote:
I want to reopen the discussion on this topic. I found this question in Grockit and official answer is B. But I am not convinced with the solution in Grockit. According to me the conclusion is "in this case the board member's analysis of the situation is mistaken." because the last bold statement in no way states that "the company was in terrible shape".

According to me, answer should be C.

I request Experts to explain.

Boldface 1: calls to the customer service line have nearly doubled.

Boldface 2 : the majority of the new calls have been to place new orders.

Conclusion : in this case the board member's analysis of the situation is mistaken.

Now, boldface 1 does not directly support the conclusion, its interpretation supports the conclusion. Boldface 2 gives clear evidence why conclusion is right !
Hence B.

C, on the other hand, says that Boldface 2 opposes the main conclusion, which is wrong and so this option is incorrect !

Hope it helps.

A small typo error. C , incorrectly says that boldface 1 opposes main conclusion, which is wrong !
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Re: A leading board member of AutoSnip Co., makers of an [#permalink]

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29 Jun 2014, 19:19
as stated in E...the second part is not the interpretation that is supported by first bold face
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16 Jul 2014, 16:25
This is how I worked on this problem,
I think that the main conclusion is the 1st sentence of argument “recently stated that the company was in terrible shape and headed for a disastrous year.” Saying this cuz this is someone’s opinion, and concluded that the firm is in bad shape.

Now, why he concluded that, cuz this “His concern was that, since the introduction of the AutoSnip III last year, [b]calls to the customer service line have nearly doubled, indicating that people are very unhappy with the new product.” So the bold part is here, supporting the main conclusion.

So, “The customer service line handles not only complaints but also sales, and the majority of the new calls have been to place new orders.” Saying that slas are growing. Bold here is a counter premise, directly opposing the main conclusion which is on the other side.

Hence, I think correct should be A. The first provides evidence supporting the main conclusion of the argument; the second provides evidence supporting a conclusion( that company is doing good) that the argument opposes ( that is not doing good).
I don’t go for B since my understanding says that the boldfaces are opposing to eachoter, and B is having both on the same side.

I kindly ask for any opinions here, Thanks
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Re: A leading board member of AutoSnip Co., makers of an [#permalink]

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11 Apr 2015, 14:31
Some expert should take up this question.......................
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Re: A leading board member of AutoSnip Co., makers of an [#permalink]

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30 Aug 2016, 08:09
Hello from the GMAT Club VerbalBot!

Thanks to another GMAT Club member, I have just discovered this valuable topic, yet it had no discussion for over a year. I am now bumping it up - doing my job. I think you may find it valuable (esp those replies with Kudos).

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Re: A leading board member of AutoSnip Co., makers of an   [#permalink] 30 Aug 2016, 08:09

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