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Frustrated with GMAT Club? Post Your Frustrations Here!

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New post 10 Jan 2019, 23:13
hi, I redeemed 75 points yesterday for target prep 10-day course and thought I will get access instantly so to study over the weekend, but it said it will get some time to proceed my request. I checked this morning, still no joy. I don't have time to wait, as my GMAT is next week and I wanted to brush up my strategy. I will most likely buy the access from their website. So what happened to my -75 points, waste??
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New post 11 Jan 2019, 00:28
nuraisma wrote:
hi, I redeemed 75 points yesterday for target prep 10-day course and thought I will get access instantly so to study over the weekend, but it said it will get some time to proceed my request. I checked this morning, still no joy. I don't have time to wait, as my GMAT is next week and I wanted to brush up my strategy. I will most likely buy the access from their website. So what happened to my -75 points, waste??



Dear Nuraisma, you were thinking to take a course a week before your GMAT?

You have asked the same question in the chat and I also gave you the answer there - you can check for processing times the FAQ section in the Rewards. I think I replied within just a few minutes :roll:
I will go ahead and process your reward out of line but you should consider lead times and planning ahead.
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New post 11 Jan 2019, 02:15
1
Dear bb

I understand the sarcasm coupled with emoji (rolled eyes) of someone with score 750 toward someone who started to learn a week before GMAT :) ...I did indeed checked the links you sent to me through chat and I do appreciate your response, but seeing that there was no answer to my question - how long am I supposed to wait, I thought to direct it to in this topic, not that I am frustrated...My sincere apologies if I hurt your self-esteem by asking a question in dedicated thread, all I needed is to decide whether to wait to redeem my points or to go ahead with website instead...My appreciations for proceeding my request
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New post 13 Feb 2019, 12:12
Undoubtedly the best place to be if you want to enhance to GMAT score
But please could you do something about the Gmatclub test adaptation,even when you getting a questions wrong say 600 level you are given a 700 level question (Quantitative section) which makes things even more difficult and frustrating for the test taker .

Regards,
Staphyk

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New post 22 Apr 2019, 06:19
I have registered yesterday. I have been given 2 veritas free mocks. But can't get The chance. I can't give their free 2 tests. There is only one test. I am frustrated due to this.

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New post 22 Apr 2019, 10:52
Mahamudulmkt wrote:
I have registered yesterday. I have been given 2 veritas free mocks. But can't get The chance. I can't give their free 2 tests. There is only one test. I am frustrated due to this.

Posted from my mobile device


:-) Thank you for posting. That sounds like a disconnect somewhere.
1. Have you checked your JUNK mail folder for an email from Veritas Prep?
2. Have you tried logging into VeritasPrep account with the email and password you have registered on GMAT Club?

Thanks!
BB.
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New post 22 Apr 2019, 16:21
No mail from veritas in my junk folder. I have also tried with the email and password of gmat club
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New post 22 Apr 2019, 16:59
Mahamudulmkt wrote:
No mail from veritas in my junk folder. I have also tried with the email and password of gmat club



Thanks for your quick reply. Let me investigate this and research with Veritas Prep. (the magic happens on their end really).

Thanks!
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New post 23 Apr 2019, 09:27
Mahamudulmkt wrote:
No mail from veritas in my junk folder. I have also tried with the email and password of gmat club


You should have been taken care of. If not, please email veritas prep at info@veritasprep.com

Thanks!
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New post 23 Apr 2019, 15:50
Hi,

Is it possible that I can follow topic (subscribe) to filtered topics? For example, I would like to follow topics only from OG19 for DS questions.

Thanks
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New post 24 Apr 2019, 22:53
SajjadAhmad wrote:
Hello bb

i am unable to unfollow topics, i have tried again and again but it says that i am subscribed for the notifications and follow button also shows that i am following the topic. Kindly look into it.



Thank you!
Very odd - I see the same behavior.
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New post 26 Apr 2019, 14:04
bb wrote:
Thank you so much for your suggestions Probus!
I think they underline a few weaknesses we have on the site (with educating new users about the feature and how to do things). I think it is time we finally do something.

1. To embed/attach messages into a post, you just have to attach them to your reply - here are more instructions here: https://gmatclub.com/forum/how-to-post- ... 94459.html

2. Notes - we have them but nobody uses them unfortunately: https://gmatclub.com/forum/ucp.php?i=notes&mode=note (they used to be more prominent but we have buried them since then - see if this is not what you thought/had in mind)

3. https://gmatclub.com/forum/search.php?view=search_tags is indeed limited. We have an update however, and you should use the next gen version of it - here: https://gmatclub.com/forum/gmat-questio ... 93604.html (this has gone out in a recent GMAT Club newsletter - do you get these?)



Thanks bb,
Oh yes especially for people like me had there been a video on How to use the platform I could have avoided questions 1 &2.
Nonetheless i did try searching on the site , it never bought me to the link that you have shared for 1 & 2.

Yes, a video on hot to use the platform would be much helpful.

@ Notes So just like we have tabs shown in image could we have something like My Notes . More upfront is the tab, more user's could use it. If it gets lost in Tags Like It currently is - a subsection of Bookmarks, its functionality is undermined.

In a Grocery Store if the item is displayed upfront people tend to at least view it or even try it out. If its stacked under some Items they never get to know about it ( they may be buying this item from other store thinking its unavailable here)

Is my argument convincing? :)

@3 Ohh Awwsome bb, functionality is rolled out last week . Applaud the commitment the The Team GmatClub. :thumbup: . I should have not missed on this update . Let me check on my end why and how did i miss on this


Thanks
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New post 01 May 2019, 02:12
Thanks bb for update !

I have checked the button some new features are added, Well done.

may be it is not fully functional, it shows my 1000 post while i have 2700+ posts.

As my personal opinion, it is not as interesting by look as it was before.

Thanks for support.

bb wrote:
SajjadAhmad - we have fixed the My Posts (yesterday).

Thank you for posting it.
BB.



SajjadAhmad wrote:
Sorry bb

Another issue detected, this is the result whenever i click on "My Posts" button. :(

Attachment:
My posts.jpg

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New post 16 Jul 2019, 06:16
Hello,

When registering, I specifically selected to not receive any emails from GMAT club. That was yesterday. Since then I’ve received 2 advertising emails. Kind of frustrating.

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New post 17 Jul 2019, 09:52
Mtausch wrote:
Hello,

When registering, I specifically selected to not receive any emails from GMAT club. That was yesterday. Since then I’ve received 2 advertising emails. Kind of frustrating.

Posted from my mobile device


Hm.... that's unusual. Sorry about that. I am happy to unsubscribe you from marketing emails.
We send out a weekly summary newsletter with best posts for the week. Are you OK to receive that?

P.S. I do not see you being subscribed or receiving any marketing emails. Are you sure those were from GMAT Club?
I see that one email was sent to you and that's it. I am not sure what email that was but it was not 2.
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New post 17 Jul 2019, 10:13
gmatclub verbal cats are very poorly designed;the balance is haywire and they include lots of controversial questions. I hope they get better.
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New post 18 Jul 2019, 13:14
vinayakvaish - You are amusing! :)

Quality of practice test and difficulty level of questions are quite subjective. What is hard for you may be exceedingly easy for me. To be clear, GMAC spends a huge sum of money to create one single official question. Why do you think experimental questions appear on the test?

I, for one, know that nothing comes closer to GMAT Club Quant questions; if we consider the return on investment, GMAT Club Quant tests could supersede GMAT Prep resources. That said, I agree that the quality of GMAT Club Verbal questions could be improved. To say that Verbal practice tests are poor designed is extremely unfair on people who design those questions and who have benefited immensely from those tests, including me. I am no expert in Verbal but my GMAT Club Verbal sectional score was always in sync with that in GMAT Prep and real GMAT. To say the balance is haywire is even more unfair. Also, what do you mean by "controversial" questions? I presume you mean either the question quality is not good or the solutions provided are not justified. So, are those questions controversial? No.

All the best and happy learning!

vinayakvaish wrote:
gmatclub verbal cats are very poorly designed;the balance is haywire and they include lots of controversial questions. I hope they get better.

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New post 20 Jul 2019, 12:26
Thanks for your suggestion. We do have a suggestions topic in the support forum for anyone else thinking of making a suggestion.

The PMs are organized in the way that the forum software was designed to deliver them and display in a chronological fashion without grouping ability. (Which frankly in grouping in gmail sometimes backfires for me).

We will look into this though we often end up prioritizing our limited dev resources for big items such as error log, mobile app, etc.

Posted from my mobile device
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New post 20 Jul 2019, 12:29
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bb wrote:
Thanks for your suggestion. We do have a suggestions topic in the support forum for anyone else thinking of making a suggestion.

The PMs are organized in the way that the forum software was designed to deliver them and display in a chronological fashion without grouping ability. (Which frankly in grouping in gmail sometimes backfires for me).

We will look into this though we often end up prioritizing our limited dev resources for big items such as error log, mobile app, etc.

Posted from my mobile device


mail grouping in gmail - drives me crazy :lol:
suggestions - in suggestion forum, noted :thumbup:
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New post 22 Jul 2019, 18:21
My Frustration: I Cant Unsubscribe EMAIL Notifications for Topics While Retaining Website Notifications.

Details:
I went to the notification settings where there are options to enable / disable notifications of various types through email, website, app, etc.

It appears that the ability to DISABLE EMAIL ONLY is locked down for followed topics, forums etc. (see screenshot below)

Attachment:
firefox_2019-07-23_06-35-53.png
firefox_2019-07-23_06-35-53.png [ 70.5 KiB | Viewed 199 times ]


When I go to individual topics to follow unfollow them, I have to completely unfollow them. I cant continue receiving notifications on site and mobile.

I also tried to use the unsubscribe button on the emails that I receive. It did the same thing - unfollwed the topic completely - no emails + no website notifications.

I do not want my email to be bombarded with every comment on every topic, but I do want to continue to be able to view the notifications when I login to the website.



Am I missing something? Some setting that I overlooked? Any workaround? .... I could setup some rules and filters on my email client, But I would much rather not receive the emails at all.

Or is there any specific reason why the setting is locked down?


I cant say for sure, but my guess is that it would be easy to fix as the button already exists.

PS: I appreciate all the work that is done on GMAT Club. It has been very helpful in my GMAT prep. So thanks! :)
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Re: Frustrated with GMAT Club? Post Your Frustrations Here!   [#permalink] 22 Jul 2019, 18:21

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