NEW HERE? LEARN MORE
closeclose
Last visit was: 23 Apr 2024, 21:09 It is currently 23 Apr 2024, 21:09
Decision Tracker
My Rewards
New posts
New comers' posts

Close
GMAT Club Daily Prep
Thank you for using the timer - this advanced tool can estimate your performance and suggest more practice questions. We have subscribed you to Daily Prep Questions via email.

Customized
for You

we will pick new questions that match your level based on your Timer History

Track
Your Progress

every week, we’ll send you an estimated GMAT score based on your performance

Practice
Pays

we will pick new questions that match your level based on your Timer History
Not interested in getting valuable practice questions and articles delivered to your email? No problem, unsubscribe here.
Go to My Error Log Learn more
Close
Request Expert Reply
Confirm Cancel

gmatpill-site problem-made the payment-con't access course

SORT BY:
Date
Kudos
avatar
naru007
Intern
Intern
Joined: 09 Jun 2013
Posts: 2
Own Kudos [?]: [0]
Given Kudos: 0
Send PM
gmatpill-site problem-made the payment-con't access course [#permalink] New post   30 Jul 2013, 04:16
Hi,

I bought gmatpill SC course ($120) and got the conformation mail also. But couldn't able to access the course. I have only 2 week left for exam. I stuck up with this.

I wrote the mail to their support team. But no reply. Please help me how to contact them?
avatar
TechWithNoExp
Manager
Manager
Joined: 06 Jun 2012
Posts: 80
Own Kudos [?]: 110 [0]
Given Kudos: 9
Concentration: Technology, Entrepreneurship
Schools: CBS '16 (D) Kellogg '16 (WL) Anderson '16 (A)
GMAT 1: 710 Q49 V38
Send PM
Re: gmatpill-site problem-made the payment-con't access course [#permalink] New post   30 Jul 2013, 04:59
What a Bummer.
I would try getting them on Twitter, Facebook or such.
avatar
fozzzy
Director
Director
Joined: 29 Nov 2012
Posts: 580
Own Kudos [?]: 6040 [0]
Given Kudos: 543
Send PM
Re: gmatpill-site problem-made the payment-con't access course [#permalink] New post   30 Jul 2013, 05:03
I believe the only alternative is to send a Direct message over here

members/member-65181.html

Hope that helps!
User avatar
G
GMATPill
SVP
SVP
Joined: 14 Apr 2009
Posts: 2261
Own Kudos [?]: 3671 [1]
Given Kudos: 8
Location: New York, NY
Send PM
Re: gmatpill-site problem-made the payment-con't access course [#permalink] New post   12 Aug 2013, 08:10
1
Kudos
Hi naru007,

We are just seeing this post and yes, we did respond immediately to naru007's satisfaction.

The issue was related to the user's credit card and multiple attempts to purchase. We voided an additional payment so the user was not overcharged. Also, the account access was enabled immediately.

Our last email exchange is here:
avatar
naru007
Intern
Intern
Joined: 09 Jun 2013
Posts: 2
Own Kudos [?]: [0]
Given Kudos: 0
Send PM
Re: gmatpill-site problem-made the payment-con't access course [#permalink] New post   12 Aug 2013, 08:52
Issue resolved right away. Support team really good one. SC course - superb.

Thanks Zeke & Gmat -pill team
avatar
B
EALMONACIN
Intern
Intern
Joined: 06 May 2019
Posts: 4
Own Kudos [?]: 0 [0]
Given Kudos: 10
Send PM
Re: gmatpill-site problem-made the payment-con't access course [#permalink] New post   16 Sep 2019, 11:27
Hi, I have the same problem
I paid the membership of 160 usd but I can’t access to the course. I sent email to support but they haven’t answered me.
I await for the solution of this problem because I need to study.

Posted from my mobile device
GMAT Club Bot
gmatclubot
Re: gmatpill-site problem-made the payment-con't access course [#permalink]
16 Sep 2019, 11:27

Powered by phpBB © phpBB Group | Emoji artwork provided by EmojiOne
Main navigation
GMAT Resources
Partners
MBA Resources
www.gmac.com|www.mba.com | | GMAT Club Rules | Terms and Conditions