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# GMATPrep Exam Pack 1 is now on sale!

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Official GMAC Representative
Joined: 04 Jun 2012
Posts: 345

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Re: GMATPrep Exam Pack 1 is now on sale! [#permalink]

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21 Oct 2013, 13:57
Hi zerosummer,

If possible, can you please take screen shots of the below and email socialmedia@mba.com with specifics about your experience with the software? This will help them work through your specific issues.

Many thanks,
Tina
_________________

Leah
Customer Care Coordinator
gmac.com | mba.com

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Verbal Forum Moderator
Status: Getting strong now, I'm so strong now!!!
Affiliations: National Institute of Technology, Durgapur
Joined: 04 Jun 2013
Posts: 565

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Location: India
GPA: 3.32
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Re: GMATPrep Exam Pack 1 is now on sale! [#permalink]

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22 Oct 2013, 12:40
Friends,

There is a new update to the GMATPrep software . In this update few bugs are fixed especially the one in which the scores were disappearing and could never be traced back.

Regards,

Subho
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Regards,

S

Consider +1 KUDOS if you find this post useful

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Senior Manager
Joined: 19 Oct 2012
Posts: 324

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Location: India
Concentration: General Management, Operations
GMAT 1: 660 Q47 V35
GPA: 3.81
WE: Information Technology (Computer Software)
Re: GMATPrep Exam Pack 1 is now on sale! [#permalink]

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23 Oct 2013, 05:45
I got a reply on my query for losing my scores from customer care.

Dear Vaibhav,

Yes. The current GMATPrep® software v 2.2.317 is causing some Exam Pack 1 test results to disappear. The bug has been fixed and a new version of the software v2.2.317 is available for download at http://www.mba.com/gmatprep. Once you update your software, your exam results will re-appear and you will be able to review your responses. We apologize for this error on our part.

Best Regards,

Tonya C.

Customer Care Team

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Intern
Joined: 05 May 2012
Posts: 7

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Re: GMATPrep Exam Pack 1 is now on sale! [#permalink]

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25 Oct 2013, 01:13
I am using the latest version of GMAT Prep on my MAC. My Exam 3 just hung in the middle of the IR section. I am extremely disappointed! Its hard enough to take out the time to practice the real test, and then this happens. What is the solution?? I had to restart GMAT prep and start the test again but Im not entirely sure if its worth it because the software might get hung again! whats the solution?

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Official GMAC Representative
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Re: GMATPrep Exam Pack 1 is now on sale! [#permalink]

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25 Oct 2013, 06:54
Hi nj511,

We apologize for the inconvenience caused. However, there is a solution to this.

Upgrading your current version is easy: simply download and install the new GMATPrep file over your current application (you do not need to uninstall the old version). You will not lose any information relating to your history to date and any installed Question and/or Exam Packs will continue to be active.

To retrieve lost exam results from version 2.2.315, click “Review your practice exam scores” from the home screen.

What browser are your using? We have found that people using Chrome have experienced difficulties with their software. All other browsers are fine to use.

If none of the above works for you, please email socialmedia@mba.com and a member of our customer care team will assist you.

Many thanks,
Tina
_________________

Leah
Customer Care Coordinator
gmac.com | mba.com

Kudos [?]: 92 [0], given: 1

Intern
Joined: 05 May 2012
Posts: 7

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Re: GMATPrep Exam Pack 1 is now on sale! [#permalink]

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25 Oct 2013, 10:47
Tina, thanks for your response. But the new version .317 keeps getting erased for some reason. After your message, I upgraded the software again after which it worked fine. But a couple hours later, it somehow downgraded itself .306. I am now downloading .317 for the third time!

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Intern
Joined: 19 Apr 2013
Posts: 3

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GMAT 1: 730 Q49 V39
Re: GMATPrep Exam Pack 1 is now on sale! [#permalink]

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27 Oct 2013, 16:52
Hi,
I updated my GMATPrep to v2.2.317. I think there may be an issue with the scoring.

For my exam 4, for the quant section, I got a score of Q48 (78%) and I only got 7 questions wrong.
Wrong Questions - 2,17,25,26,28,31,35
Traditionally, I would have scored much higher with this accuracy since I got most of the first 20 questions correct.

For my exam 3, I got a score of Q49 (83%) with 13 questions wrong.
Wrong Questions - 3,5,6,9,14,21,22,24,26,27,32,33,37,35

Can someone please provide some feedback?

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Intern
Status: Greater Los Angeles area
Joined: 07 Oct 2012
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Location: United States (CA)
Concentration: General Management, Entrepreneurship
GMAT 1: 710 Q49 V39
GPA: 3.81
WE: Information Technology (Consulting)
Re: GMATPrep Exam Pack 1 is now on sale! [#permalink]

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27 Oct 2013, 20:08
Hello Official GMAC representative,

I purchased the 'The On Demand GMAT® Study Collection' couple of months back. I was very disappointed to find that the 9 tests were in PDF format and not online CAT exam. the product description is '1,100 real GMAT questions online is very misleading. I paid \$199.95 for it. I understand that there are no refunds for digital products. IS there a way to get CAT versions of these tests? Thanks
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Official GMAC Representative
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Re: GMATPrep Exam Pack 1 is now on sale! [#permalink]

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28 Oct 2013, 05:53
Hi nj511,

Please also let me know so I can let them know to look out for your email.

Many thanks,
Tina
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Leah
Customer Care Coordinator
gmac.com | mba.com

Kudos [?]: 92 [0], given: 1

Official GMAC Representative
Joined: 04 Jun 2012
Posts: 345

Kudos [?]: 92 [0], given: 1

Re: GMATPrep Exam Pack 1 is now on sale! [#permalink]

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28 Oct 2013, 05:57
Hi jaspar,

Thanks for letting us know. I have forwarded your email to the Customer Care team and developers. Can you please email socialmedia@mba.com giving them the email address you used to register on mba.com (it must be this address) and your phone number so our Customer Care can contact you directly.

Many thanks,
Tina
_________________

Leah
Customer Care Coordinator
gmac.com | mba.com

Kudos [?]: 92 [0], given: 1

Official GMAC Representative
Joined: 04 Jun 2012
Posts: 345

Kudos [?]: 92 [0], given: 1

Re: GMATPrep Exam Pack 1 is now on sale! [#permalink]

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28 Oct 2013, 07:08
Hi sujatha05,

If you haven't already downloaded the free GMATPrep software, this will give you a good sense of the real test environment: http://www.mba.com/store/store-catalog/ ... tware.aspx

All of our test preparation products including the On Demand Collection contain real questions from retired GMAT exams. The detailed description tab on the On Demand Collection product page (http://www.mba.com/store/store-catalog/ ... ction.aspx) clearly lists each of the three products that comprise the On Demand Collection, which includes GMAT Paper Tests. There is not a computer adaptive version of the Paper Test product.

All the best with your GMAT and please message again if you have any other questions!

Thanks,
Tina
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Leah
Customer Care Coordinator
gmac.com | mba.com

Kudos [?]: 92 [0], given: 1

Senior Manager
Joined: 19 Oct 2012
Posts: 324

Kudos [?]: 39 [0], given: 101

Location: India
Concentration: General Management, Operations
GMAT 1: 660 Q47 V35
GPA: 3.81
WE: Information Technology (Computer Software)
Re: GMATPrep Exam Pack 1 is now on sale! [#permalink]

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29 Oct 2013, 11:48
OK I think there is something seriously wrong with the scoring algorithm or something which GMAC has changed drastically.
I got 7 wrong in Maths and scored a 48

I got 12 wrong in verbal and I got 33

My Overall score is 660.
I have downloaded the new software version too. But I am severely disappointed with it now.

I am attaching screenshots here for others to verify and post it. This was my last test and I was saving this for my last practice before my GMAT. This was certainly not a confidence booster...
Attachments

File comment: Verbal attempt screenshot

Verbal Screenshot.png [ 552.02 KiB | Viewed 2907 times ]

File comment: Maths attempt Screenshot

Maths Screenshot.png [ 560.36 KiB | Viewed 2909 times ]

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Last edited by TheMechanic on 29 Oct 2013, 11:50, edited 1 time in total.

Kudos [?]: 39 [0], given: 101

Senior Manager
Joined: 19 Oct 2012
Posts: 324

Kudos [?]: 39 [0], given: 101

Location: India
Concentration: General Management, Operations
GMAT 1: 660 Q47 V35
GPA: 3.81
WE: Information Technology (Computer Software)
Re: GMATPrep Exam Pack 1 is now on sale! [#permalink]

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29 Oct 2013, 11:49
My overall score is here..
Attachments

File comment: Weird!!!!!!!

Overall Score.png [ 522.71 KiB | Viewed 2914 times ]

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Kudos [?]: 39 [0], given: 101

Official GMAC Representative
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Re: GMATPrep Exam Pack 1 is now on sale! [#permalink]

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29 Oct 2013, 12:15
Hi vabhs192003,

I apologize for the inconvenience. I will let our Customer Care team know about this problem. In order to look into the problem, we will need the email address you registered with when creating your mba.com account and your phone number, so the team can contact you directly.

If you do not wish to share your personl information on this forum, please email socialmedia@mba.com

Apologies again.
Tina
_________________

Leah
Customer Care Coordinator
gmac.com | mba.com

Kudos [?]: 92 [0], given: 1

Senior Manager
Joined: 19 Oct 2012
Posts: 324

Kudos [?]: 39 [0], given: 101

Location: India
Concentration: General Management, Operations
GMAT 1: 660 Q47 V35
GPA: 3.81
WE: Information Technology (Computer Software)
Re: GMATPrep Exam Pack 1 is now on sale! [#permalink]

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29 Oct 2013, 12:26
OfficialGMAT wrote:
Hi vabhs192003,

I apologize for the inconvenience. I will let our Customer Care team know about this problem. In order to look into the problem, we will need the email address you registered with when creating your mba.com account and your phone number, so the team can contact you directly.

If you do not wish to share your personl information on this forum, please email socialmedia@mba.com

Apologies again.
Tina

Hi Tina,

I have already raised it with the team in my last email as I saw others also getting the same issue. Its unfortunate to see that nothing was done on it. I was just assured that my test score for GMAT Prep EXAM 3 would return. (Please refer to my earlier post in same thread.)

However you still insist I will drop a fresh mail on the subject to socialmedia@mba.com.

I have my GMAT exam day after tomorrow. Even if a resolution is rolled out in separate release I wont be benefited. Just disappointed as of now.

Thanks,
Vaibhav.
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Re: GMATPrep Exam Pack 1 is now on sale! [#permalink]

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04 Nov 2013, 09:38
Hi vabhs192003,

The team has looked into your query and I am writing to confirm that the GMATPrep scoring algorithm is accurate. Like the GMAT® exam, an individual’s GMATPrep exam score is determined by the number of questions answered accurately, and more importantly, by the difficulty level of the questions answered as well. It is possible to earn a similar score for the same section in two different exams even when you answer more questions incorrectly in one exam than another.

In both the free GMATPrep software and in GMATPrep Exam Pack 1, there are enough questions to populate two exams each. Once you take the exams in the free software more than twice, or in the Exam Pack more than twice, you will begin to see repeat questions. This may alter the scoring outcome of your exams.

Please let me know if you have any other questions.

All the best,
Tina
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Senior Manager
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Location: Azerbaijan
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Schools: HEC '15 (A)
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Re: GMATPrep Exam Pack 1 is now on sale! [#permalink]

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23 Nov 2013, 11:04
dabral wrote:
Thank you for releasing these much needed additional computer adaptive tests. I appreciate that GMAC is willing to release GMAT questions that reflect the difficulty and content of the current GMAT questions. This will help students get a realistic sense of what the actual GMAT is as opposed to relying on the older set of questions that form the bulk of the content in the Official GMAT guides.

I reviewed the new exam pack. I must say that the content is still the same and 99% of these questions are from old sources. I think it is not fair to SELL them and name them as completely new and never seen before.
My money is lost for nothing. almost 0.0009% new questions. that is not fair!!!
that's a shame. people earn money with lots of difficulties and waste them for completely old questions ((( I am sad and disappointed
you should not sell them naming them new,since it is not true! u should not make money selling them at all ((
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Director
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Re: GMATPrep Exam Pack 1 is now on sale! [#permalink]

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23 Nov 2013, 11:38
@LalaB

The pool of questions in GMATPrep Exam Pack 1 is entirely new, meaning it is not present in any of the prior officially released GMAT questions. GMAC is correct in this assertion. Perhaps you can give us some examples of problems that you see in Exam Pack 1 that are present in the official guides or other official GMAT products released earlier.

Cheers,
Dabral

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Senior Manager
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Re: GMATPrep Exam Pack 1 is now on sale! [#permalink]

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23 Nov 2013, 11:43
dabral wrote:
@LalaB

The pool of questions in GMATPrep Exam Pack 1 is entirely new, meaning it is not present in any of the prior officially released GMAT questions. GMAC is correct in this assertion. Perhaps you can give us some examples of problems that you see in Exam Pack 1 that are present in the official guides or other official GMAT products released earlier.

Cheers,
Dabral

imo strange meaning of NEW. I saw all these questions in paper tests.
didnt know that NEW means not to be included in OGs. they should mention that these questions are from paper tests. in this case people who bought paper tests will not waste money buying the same questions twice

For example, I saw this question charcoal-from-a-hearth-site-in-colorado-2-000-miles-south-11419.html
see that this question was posted in 2004! is it fair to sell it as NEW after 9 years????

here is one more example - the-total-market-value-of-real-estate-in-altonville-has-51207.html
posted in 2007 in this forum and now sold by GMAC as new

perhaps i am not right, but i am sad,since i wasted my money ((
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Happy are those who dream dreams and are ready to pay the price to make them come true

I am still on all gmat forums. msg me if you want to ask me smth

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Official GMAC Representative
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Re: GMATPrep Exam Pack 1 is now on sale! [#permalink]

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25 Nov 2013, 14:00
Hi LalaB,

Thanks for your message. I can also confirm that all the questions in GMATPrep Exam Pack1 are completely new. Can you please send us a screen shot of what you are referring to so can verify your concerns?

Many thanks and looking forward to hearing from you.

Thanks,
Tina
_________________

Leah
Customer Care Coordinator
gmac.com | mba.com

Kudos [?]: 92 [0], given: 1

Re: GMATPrep Exam Pack 1 is now on sale!   [#permalink] 25 Nov 2013, 14:00

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# GMATPrep Exam Pack 1 is now on sale!

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