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Connection failure on GmatClub test

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Alex6614
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Connection failure on GmatClub test [#permalink] New post   12 Aug 2022, 07:53
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Hi all, I was taking one of the full-length GMATClub tests and the connection seemed to have dropped midway through my IR section. None of the buttons were responsive so I simply refreshed the page. I was given a review for the questions I've taken, but what I really want is to continue with the exams as I haven't even touched the Verbal/Quant sections.

How may I fix this?
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Re: Connection failure on GmatClub test [#permalink] New post   12 Aug 2022, 08:33
So sorry to hear about the glitch.
Nikhil can you help us here?

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Archit3110
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Re: Connection failure on GmatClub test [#permalink] New post   12 Aug 2022, 08:52
Did you happen to reconnect the internet and continue test ? Such an error does happen when internet connection is lost ..
Or else are you sure of the time pending in the section, hope you had ample time remaining

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Re: Connection failure on GmatClub test [#permalink] New post   12 Aug 2022, 09:00
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Hi. This is unusual. We usually have many people with connection issues or with closing browser/etc and we have an easy system to resume a test. I will have to check to make sure it works with IR. However, for your issue in particular, I would suggest this easy process:

Start a new test but skip the IR to save those questions for another test.
The way GMAT Club system works is that it uses a single pool of questions for all tests so if you started one and only took 1 question or 5 and you ended that test for some reason, it does not mean a test is ruined. Only 1 or 5 questions are used and likely enough for another test.

So my suggestion is to start a full test, put IR at the end and just skip it/end the test at the end. That way you won't be wasting and using up those questions in another test.
-BB
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Re: Connection failure on GmatClub test [#permalink] New post   12 Aug 2022, 09:01
Archit3110 There's no obvious way of returning to the test. This happened in the middle of the test with a few minutes before IR ended. Again, there was still the Verbal and Quantitative sections to go afterwards.
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Connection failure on GmatClub test [#permalink] New post   12 Aug 2022, 09:04
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I just tested refreshing the page and even closing it and abusing it as much as I could and the test is saved as unfinished and allows me to resume it.
There must have been something extraordinary that ended your test. It should not happen and I don't know how it did - I am sorry. I will ask developers to look into it.

Here is what I see/have and the "Play" button allows me to resume the test later when I come back to this page.
Attachments

test resume.png
test resume.png [ 39.18 KiB | Viewed 686 times ]

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Alex6614
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Re: Connection failure on GmatClub test [#permalink] New post   12 Aug 2022, 09:04
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bb will do :) I'll work on the other tests in that case. Thanks for looking into this.
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Re: Connection failure on GmatClub test [#permalink] New post   12 Aug 2022, 09:06
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Ah, I don't have this 'play' button on my end (I would attach this as an image but I don't meet the 5 post requirement). Does seem quite unusual.
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Re: Connection failure on GmatClub test [#permalink] New post   12 Aug 2022, 09:07
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Alex6614 wrote:
bb will do :) I'll work on the other tests in that case. Thanks for looking into this.


Quick note, just FYI - if you take a full test you can get the ESR.
If you take Quant/Verbal separately you won't be able to get an ESR unfortunately as the 2 are connected. Not sure if an ESR is important for you but just FYI. I will be working on getting sectional ESR's later this year - currently it is available only for full tests.

Thx.
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Connection failure on GmatClub test [#permalink] New post   12 Aug 2022, 09:11
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Quick update - my strategy won't work for an ESR. I took a full test (quant and verbal and skipped the IR and AWA and ended the test early) and it did not give me an ESR Option :( :( :(

So you will have to waste another 12 IR questions potentially to take a full test for an ESR. You can consider them a "waste" or perhaps "practice" but keep in mind that we currently have enough IR questions for 7 Full Length tests so IR is the bottleneck.
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Connection failure on GmatClub test [#permalink]
12 Aug 2022, 09:11

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