Brooklyn Pearson Vue Center - problems with PROCTORS

Hello -

I wanted to see if anyone has had problems with the proctors at the Pearson Vue Center in Brooklyn, NY (45 Main Street in DUMBO). I took my test earlier today and was completely astounded by how rude and oblivious the test proctors were. They were incredibly LOUD and seemed not to care whether or not the test takers could hear them. They were very rude and barked directions every time I went in and out of the room; they even acted like I was inconveniencing them when deciding to take my included breaks!

Above all is the noise issue and the reason I bring it up to other test takers. Luckily today was just my Kaplan "Ultimate Practice Test," but I am scheduled to take the test at this center in one month, and even though pulling it now might mean I can't get an appointment for quite some time, I'm wondering if I should do so before it is too late.

The first proctor was an older white guy, who another person on this board described as "creepy," a description I would agree with. This other person had a similar issue with his INCREDIBLY LOUD voice. It was not just loud for a test taking center; it was the type of voice you could probably hear down the hallway or even on the street (not an exaggeration). This proctor was on the phone with his mortgage company and bitching about his mortgage to the receptionist, who was in the NEXT ROOM.

A couple hours later he left and the next proctor came, a disgruntled black woman who ordered me around left and right. I mention she is black because it matters, but just in case someone recognizes my description and has similar problems. She did not have AS LOUD a voice as the man, but she engaged in lots of back and forth banter with the receptionist, a lot of laughing and gossiping.

It was SO distracting listening to all of this...and I find it hard to believe they don't know we can hear them through the glass. I mean, come on. And after reading this other post I see that I am not the first one to have complained. I mentioned to the second proctor afterwards that I had a difficult time concentrating and she told me I should have read the rules next time and asked her for ear plugs in the first place.

Unbelievable! Has anyone had similar problems at the Brooklyn Pearson Vue testing center? The other poster (from awhile back) said that she found out the older white guy is the MANAGER! And that he told her she was the first one to have complained and he would do nothing about it since he's the one in charge.

Hope to hear from you.

Thanks.

Ben