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GMATpill 50 point guarantee

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Jebckr
Intern
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Joined: 05 Sep 2014
Posts: 8
Own Kudos [?]: [0]
Given Kudos: 1
Concentration: International Business, Marketing
GMAT 1: 680 Q46 V38
GPA: 3.36
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GMATpill 50 point guarantee [#permalink] New post   Updated on: 09 Feb 2015, 21:26
EDIT: This issue has been resolved. GMATPill contacted me in a professional and polite way and answered all of my questions.

I've since retaken the test and achieved my 50 point increase (from a 630 to a 680). GMATPill definitely helped me achieve this goal and I would recommend it to anyone who is looking to improve their results.

Originally posted by Jebckr on 17 Jan 2015, 23:40.
Last edited by Jebckr on 09 Feb 2015, 21:26, edited 1 time in total.
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bb
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Joined: 04 Dec 2002
Posts: 37311
Own Kudos [?]: 72892 [0]
Given Kudos: 18869
Location: United States (WA)
GMAT 1: 750 Q49 V42
GPA: 3
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Re: GMATpill 50 point guarantee [#permalink] New post   Updated on: 18 Jan 2015, 16:25
Expert Reply
Thanks for posting. Occasionally they take time off so make sure it is a business day. I will ping them for you. I think you are doing the right thing posting it here.

Originally posted by bb on 17 Jan 2015, 23:45.
Last edited by bb on 18 Jan 2015, 16:25, edited 1 time in total.
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G
GMATPill
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Joined: 14 Apr 2009
Posts: 2261
Own Kudos [?]: 3671 [0]
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Location: New York, NY
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Re: GMATpill 50 point guarantee [#permalink] New post   18 Jan 2015, 07:55
Jeb,

Our records indicate that we already replied to your email two days ago on January 16 @ 1:58pm.

Please check your email.

Also, according to our records -- we only received 1 email from you -- not 10 as you say. That email was sent on January 16 @ 3:39 am. So our response time was in less than 12 hours.

If you used alternate methods to contact GMAT PILL -- they may not have been the correct ones. The best way to contact is to reply to the registration emails you received -- and that would be directly to support@gmatpill.com


---

Also note that you seem to be using multiple email accounts. You registered with a Yahoo email account, but sent your email from your school account.

When we replied - we replied back to your school account - so if you are not actively checking both accounts, it is possible you may have missed the email that we so promptly responded to.
avatar
Jebckr
Intern
Intern
Joined: 05 Sep 2014
Posts: 8
Own Kudos [?]: [0]
Given Kudos: 1
Concentration: International Business, Marketing
GMAT 1: 680 Q46 V38
GPA: 3.36
Send PM
Reviews Badge
Re: GMATpill 50 point guarantee [#permalink] New post   02 Feb 2015, 23:10
Just wanted to reply and note that GMATPill did get in touch with me in a professional manner and resolved the issue.

Just for the record, I was using the "contact' option where I entered my question and email address from the actual gmatpill site. When I did get a reply it was when I actually emailed the support address from my email, not the in site option. I can only assume that the method I was using to contact you was wrong. Probably my fault.

Anyways, no worries. And as an update, I can confirm that GMATPill is a solid product. It took me two tries, but I did get my 50 point increase.
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G
GMATPill
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Joined: 14 Apr 2009
Posts: 2261
Own Kudos [?]: 3671 [0]
Given Kudos: 8
Location: New York, NY
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Re: GMATpill 50 point guarantee [#permalink] New post   06 Feb 2015, 14:19
Jebckr wrote:
Just wanted to reply and note that GMATPill did get in touch with me in a professional manner and resolved the issue.

Just for the record, I was using the "contact' option where I entered my question and email address from the actual gmatpill site. When I did get a reply it was when I actually emailed the support address from my email, not the in site option. I can only assume that the method I was using to contact you was wrong. Probably my fault.

Anyways, no worries. And as an update, I can confirm that GMATPill is a solid product. It took me two tries, but I did get my 50 point increase.



Hi Jeb,

Great to hear and congratulations on your 50 point score increase! Also glad you were able to see the email we sent and have the confusion cleared up.

Best of luck going forward.
GMAT Club Bot
gmatclubot
Re: GMATpill 50 point guarantee [#permalink]
06 Feb 2015, 14:19

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