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Re: New Product Announcement: GMATPrep Exam Pack w Enhanced Score Report [#permalink]
our CEO have anticipated my consideration about who have already purchased the exam pack 1.

Thank you
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Re: New Product Announcement: GMATPrep Exam Pack w Enhanced Score Report [#permalink]
OfficialGMAT , my query is same as bb 's.
I purchased the Exam Pack some two weeks back, will I be able to apply the changes to my purchase?
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Re: New Product Announcement: GMATPrep Exam Pack w Enhanced Score Report [#permalink]
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bb

Yes, I am able to use the updated Exam Pack 1 functionality even though I purchased the Exam Pack 1 in September 2013. However, I did have to download the updated Exam Pack 1 software. I believe the new functionality will only be added to new tests taken after the update.

OfficialGMAT The press release mentioned that the Exam Pack 1 will feature 90 additional questions. My question is are these additional questions added to the database of questions that the Exam Pack 1 draws from during the computer adaptive test? In other words, these 90 questions are completely new to Exam Pack 1. Also, I notice the following comment on the product detail: "Users taking an Exam Pack test more than twice will see the same questions repeated." Does this mean that Exam Pack 1 tests can be taken twice each. Because based on my experience with Exam Pack 1, they were only useful for one attempts each because in the second attempt there was a significant overlap with the questions seen in the first attempt. Has this changed?

Of course, if I don't hear from you then I will just test this out on the software itself.

Thanks,
Dabral
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New Product Announcement: GMATPrep Exam Pack w Enhanced Score Report [#permalink]
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bb wrote:
Great News and thank you for this improvement!
Quick question - what about all those who have already purchased the Exam Pack 1? Will they have access to this new functionality? Will they have to download the file again?


P.S. As a reminder, GMAT Club Premium members can buy the Exam Pack and Question Pack combo for $49.98 premium


Hello, BB. That's a great question. Students who have already purchased the Exam Pack 1 will need to contact our customer care team at +1 (866) 739-0238 (toll free in the U.S. and Canada only) or at +1 (703) 668-9604. They can also email store@mba.com. Please have your purchase details handy when you call!

Originally posted by OfficialGMAT on 02 Oct 2014, 10:33.
Last edited by OfficialGMAT on 02 Oct 2014, 10:40, edited 1 time in total.
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Re: New Product Announcement: GMATPrep Exam Pack w Enhanced Score Report [#permalink]
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nitin6305 wrote:
OfficialGMAT , my query is same as bb 's.
I purchased the Exam Pack some two weeks back, will I be able to apply the changes to my purchase?



You will need to to contact our customer care team at +1 (866) 739-0238 (toll free in the U.S. and Canada only) or at +1 (703) 668-9604. You can also email store@mba.com. Please have your purchase details handy when you call!
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Re: New Product Announcement: GMATPrep Exam Pack w Enhanced Score Report [#permalink]
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Thank you so much for posting!
I have found this screenshot on www.mba.com with the new look of the Exam Pack Stats - are there any others you could post? Thank you!
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New Product Announcement: GMATPrep Exam Pack w Enhanced Score Report [#permalink]
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dabral wrote:
bb

Yes, I am able to use the updated Exam Pack 1 functionality even though I purchased the Exam Pack 1 in September 2013. However, I did have to download the updated Exam Pack 1 software. I believe the new functionality will only be added to new tests taken after the update.

OfficialGMAT The press release mentioned that the Exam Pack 1 will feature 90 additional questions. My question is are these additional questions added to the database of questions that the Exam Pack 1 draws from during the computer adaptive test? In other words, these 90 questions are completely new to Exam Pack 1. Also, I notice the following comment on the product detail: "Users taking an Exam Pack test more than twice will see the same questions repeated." Does this mean that Exam Pack 1 tests can be taken twice each. Because based on my experience with Exam Pack 1, they were only useful for one attempts each because in the second attempt there was a significant overlap with the questions seen in the first attempt. Has this changed?

Of course, if I don't hear from you then I will just test this out on the software itself.

Thanks,
Dabral



Hello, Dabral. The updated Exam Pack 1 software contains the same questions as the previous version of Exam Pack 1, the only change is in the enhanced score reporting. However, these 90 questions are all different from the questions that come with the free GMATPrep software. So, if you have already purchased Exam Pack 1, purchasing the updated version again will not give you any new questions. I hope that clarifies things for you.

Edited to answer your second question: The Exam Pack comes with two exams, so you would expect to see repeat questions on your second attempt with either of the exams.

Thanks!

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Re: New Product Announcement: GMATPrep Exam Pack w Enhanced Score Report [#permalink]
Hi Rebecca -

From your quote I see that there are not in fact 90 new questions, but I want to double check that (and wondering how this very exciting rumor got started?).

Also, that brings up some other questions - since I took the 4 GMAT Prep tests a little while ago now, I'm planning on retaking at least a couple of them.

My questions are:

1) Is there an Exam (or Question) Pack #2(s) coming anytime soon or a rough idea about when they might come out?

2) How many total questions are in the pool of the two Exam Pack 1 tests (or how many questions are in each pool if there is a separate pool for each test)?

3) Related to the question above, are there a certain # of question types (re: PS/DS & SC/CR/RC and 500 / 600 / 700-level)?

4) Finally, is either Exam Pack 1 or the two free tests "better" to retake - i.e. less of a chance of question-overlap?

Sorry for the difficult questions, and thank you VERY much in advance. I know that these aren't the easiest questions (& may not be answerable). I'm hoping that I'll forget at least most of the answers from the first go-round either way!

Thanks so much!!!
[/quote]


Hello, Dabral. The updated Exam Pack 1 software contains the same questions as the previous version of Exam Pack 1, the only change is in the enhanced score reporting. However, these 90 questions are all different from the questions that come with the free GMATPrep software. So, if you have already purchased Exam Pack 1, purchasing the updated version again will not give you any new questions. I hope that clarifies things for you.

Edited to answer your second question: The Exam Pack comes with two exams, so you would expect to see repeat questions on your second attempt with either of the exams.

Thanks!

Rebecca[/quote]
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Re: New Product Announcement: GMATPrep Exam Pack w Enhanced Score Report [#permalink]
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OfficialGMAT

Thanks for the reply. I am still confused about where these 90 new questions are that are referenced in the product detail here: https://www.mba.com/india/store/store-ca ... ack-1.aspx
If the pool of questions for the recent release of Exam Pack 1 is the same as before, then what is new about these 90 questions.

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Re: New Product Announcement: GMATPrep Exam Pack w Enhanced Score Report [#permalink]
Hello,

At the outset, really great news. But I do have a query. I purchased exam pack 1 in June 2014. Do I need to repurchase the exam pack to avail the benefits or can I enjoy them with my current purchase? Can you pl elaborate?

Regards
Krishna Kumhar

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Re: New Product Announcement: GMATPrep Exam Pack w Enhanced Score Report [#permalink]
I have been trying to contact the store at the numbers listed and also via email. But haven't got any response on the update. My concern is that my exam is only a week away, and I hope I get access to this update before the exam. I have emailed the store with my purchase details and looking forward to a reply.

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Re: New Product Announcement: GMATPrep Exam Pack w Enhanced Score Report [#permalink]
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Krish16291 wrote:
Hello,

At the outset, really great news. But I do have a query. I purchased exam pack 1 in June 2014. Do I need to repurchase the exam pack to avail the benefits or can I enjoy them with my current purchase? Can you pl elaborate?

Regards
Krishna Kumhar

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It does not sound like you will have to buy it again, but it does seem you will have to download a new EP1 file that's been updated.
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Re: New Product Announcement: GMATPrep Exam Pack w Enhanced Score Report [#permalink]
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Hi community,

in my case mba.com replied within a few hours with the following text:

mba.com wrote:
To update to the latest version of the GMATPrep Exam Pack and receive the enhanced score reporting, you will need to re-install the Exam Pack file by following the steps listed below:

1. First, ensure you have the latest version of GMATPrep (v 2.3.322) software installed. To download the latest version of GMATPrep, please visit https://www.mba.com/gmatprep
Re-download the Exam Pack (.gsp) file by clicking the following link: www.mba.com/exampack1
2. Save the .gsp file to your computer
3. Ensure the GMATPrep software is closed, and double click on the .gsp file located on your computer
4. The GMATPrep software should open and you will be presented with a message telling you that the additional content was successfully installed. Click OK.


I bought my EP1 on September 12th, so at least those that have bought the pack recently will not have to pay again.

Hope this helps!
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Re: New Product Announcement: GMATPrep Exam Pack w Enhanced Score Report [#permalink]
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sam2188 wrote:
I have been trying to contact the store at the numbers listed and also via email. But haven't got any response on the update. My concern is that my exam is only a week away, and I hope I get access to this update before the exam. I have emailed the store with my purchase details and looking forward to a reply.

Posted from my mobile device


Hello, Sam2188. To update the software please follow the instructions below:

To update to the latest version of the GMATPrep Exam Pack and receive the enhanced score reporting, you will need to re-install the Exam Pack file by following the steps listed below:

1. First, ensure you have the latest version of GMATPrep (v 2.3.322) software installed. To download the latest version of GMATPrep, please visit https://www.mba.com/gmatprep
Re-download the Exam Pack (.gsp) file by clicking the following link: https://www.mba.com/exampack1
2. Save the .gsp file to your computer
3. Ensure the GMATPrep software is closed, and double click on the .gsp file located on your computer
4. The GMATPrep software should open and you will be presented with a message telling you that the additional content was successfully installed. Click OK.
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Re: New Product Announcement: GMATPrep Exam Pack w Enhanced Score Report [#permalink]
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dabral wrote:
OfficialGMAT

Thanks for the reply. I am still confused about where these 90 new questions are that are referenced in the product detail here: https://www.mba.com/india/store/store-ca ... ack-1.aspx
If the pool of questions for the recent release of Exam Pack 1 is the same as before, then what is new about these 90 questions.

Dabral


Hello, Dabral. The description is referring to the questions being new to Exam Pack 1. This is still Exam Pack 1, only the scoring feature has changed. Had we released new questions, we would have released the product as Exam Pack 2. Please let me know if you have any more questions.

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Re: New Product Announcement: GMATPrep Exam Pack w Enhanced Score Report [#permalink]
Since the response that i received from the customer care executive was very clear, i am copying it here.

"To update the software without losing your data history, please uninstall the free GMATPrep® software. Make sure you click [No] when asked if you want the uninstall process to remove all data. If you select (Yes), it will remove all exam scores, practice question sessions, etc. Then re-install the latest version (2.3.322) which is available for download on the official GMAT website(unable to post the link, <5 posts)

In order to successfully re-install the exam pack/question pack, please ensure the free GMATPrep application is closed, and then re-install the exam pack/question pack by double clicking on the .gsp file."
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Re: New Product Announcement: GMATPrep Exam Pack w Enhanced Score Report [#permalink]
I pay to buy enhance score report

how to download/access the ESR?
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Re: New Product Announcement: GMATPrep Exam Pack w Enhanced Score Report [#permalink]
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