|
Author |
Message |
|
TAGS:
|
|
|
Senior Manager
Joined: 24 Mar 2011
Posts: 479
Location: Texas
Followers: 4
Kudos [?]:
33
[0], given: 20
|
In retail chains where store policy includes an allowance [#permalink]
 09 Jul 2012, 10:26
Question Stats:
63% (02:27) correct
36% (01:28) wrong based on 2 sessions
In retail chains where store policy includes an allowance for merchandise returns based on dissatisfaction with the products, customers are twice as likely to report that they are dissatisfied with products as they are in retail chains that do not have such a policy. Although there is no objective test for customer satisfaction -- no way to determine whether a customer is telling the truth -- it is not logical to conclude, as some have done, that half of all these claims of dissatisfaction are false, because in retail chains lacking a satisfaction policy for returns, there is often no incentive for customers to report real dissatisfaction in the first place.In the argument above, the two boldfaced portions do which of the following? A. The first is an inference disputed by the argument; the second is a conclusion from that inference. B The first is a claim whose accuracy is disputed later; the second is evidence that the claim is in fact accurate. C The first is the basis of a claim disputed in the argument; the second is a reason that the claim might not be accurate. D The first is evidence for a conclusion supported by other evidence later in the passage; the second is part of the main argument's conclusion. E The first is evidence used to make a statement the argument accepts; the second is part of the conclusion accepting that argument.
Last edited by agdimple333 on 15 Jul 2012, 15:52, edited 1 time in total.
|
|
|
|
|
|
|
SVP
Joined: 01 Sep 2010
Posts: 1745
Followers: 55
Kudos [?]:
573
[0], given: 467
|
Re: Bold face - Retail chains [#permalink]
09 Jul 2012, 16:31
E
The first part is an evidence and the second one is a part of the conclusion. See the key word because......
_________________
KUDOS is the good manner to help the entire community.
|
|
|
|
|
|
Intern
Joined: 10 Apr 2012
Posts: 30
Location: Venezuela
Concentration: General Management, Finance
GPA: 3.07
Followers: 1
Kudos [?]:
20
[1] , given: 5
|
Re: Bold face - Retail chains [#permalink]
10 Jul 2012, 13:36
1
This post received
KUDOS
I disagree with @carcass.
The correct answer choice is C.
This is how I approach bold face CR questions:
First! Analize the structure of the argument. Identify the premise and the conclusion.
Premise
In retail chains where store policy includes an allowance for merchandise returns based on dissatisfaction with the products, customers are twice as likely to report that they are dissatisfied with products as they are in retail chains that do not have such a policy. - an evidence, a trend in the customer behavior
Although there is no objective test for customer satisfaction -- no way to determine whether a customer is telling the truth
Conclusion
it is not logical to conclude, as some have done, that half of all these claims of dissatisfaction are false. main conclusion
because in retail chains lacking a satisfaction policy for returns, there is often no incentive for customers to report real dissatisfaction in the first place. reason supporting the main conclusion .
Now, we can see that the second bold face supports the main conclusion. As a result we can eliminate A, D and E.
Finally, between B and C. The second bold face is a reason that the claim might not be true. By no means the second bold face is supporting the accuracy of the claim. Therefore the answer is C.
|
|
|
|
|
|
Manager
Joined: 06 Oct 2009
Posts: 99
Location: Mexico
Concentration: Entrepreneurship, Finance
GMAT 1: 610 Q42 V34
GPA: 3.85
WE: Sales (Commercial Banking)
Followers: 0
Kudos [?]:
18
[0], given: 3
|
Re: Bold face - Retail chains [#permalink]
10 Jul 2012, 13:50
IMO C
The conclusion of the argument is just before the second bolded section. The conclusion refutes the first bolded portion of the argument
|
|
|
|
|
|
Intern
Joined: 09 Jun 2012
Posts: 10
Followers: 0
Kudos [?]:
1
[0], given: 0
|
Re: Bold face - Retail chains [#permalink]
15 Jul 2012, 14:10
Yep C it is. Can you please share the OA.
|
|
|
|
|
|
Intern
Joined: 05 Jul 2012
Posts: 5
Followers: 0
Kudos [?]:
0
[0], given: 3
|
Re: Bold face - Retail chains [#permalink]
15 Jul 2012, 22:02
The right answer is C .
The second boldface is evidence that the claim MAY be true. The first is the basis of the claim that is refuted in the argument.
|
|
|
|
|
|
Verbal GMAT Forum Moderator
Status: Flying over the cloud!
Joined: 17 Aug 2011
Posts: 787
Location: Viet Nam
Concentration: International Business, Finance
GPA: 3.07
Followers: 18
Kudos [?]:
80
[1] , given: 35
|
Re: Bold face - Retail chains [#permalink]
16 Jul 2012, 10:26
1
This post received
KUDOS
The easiest way to solve this question is spot the conclusion first. Then, we can easily know the role of the 2nd boldface, supporting the conclusion, or the reason for the claim disputed in the argument. The 1st, however, is the background or basis for the next sentence, the claim disputed => Only choice (C) matches above reasoning.
_________________
Rules for posting in verbal gmat forum, read it before posting anything in verbal forum
Giving me + 1 kudos if my post is valuable with you 
|
|
|
|
|
|
Director
Status: Final Countdown
Joined: 17 Mar 2010
Posts: 566
Location: India
GPA: 3.82
WE: Account Management (Retail Banking)
Followers: 10
Kudos [?]:
68
[0], given: 75
|
Re: Bold face - Retail chains [#permalink]
16 Jul 2012, 11:29
agdimple333 wrote: In retail chains where store policy includes an allowance for merchandise returns based on dissatisfaction with the products, customers are twice as likely to report that they are dissatisfied with products as they are in retail chains that do not have such a policy. Although there is no objective test for customer satisfaction -- no way to determine whether a customer is telling the truth -- it is not logical to conclude, as some have done, that half of all these claims of dissatisfaction are false, because in retail chains lacking a satisfaction policy for returns, there is often no incentive for customers to report real dissatisfaction in the first place.
In the argument above, the two boldfaced portions do which of the following?
A. The first is an inference disputed by the argument; the second is a conclusion from that inference.
B The first is a claim whose accuracy is disputed later; the second is evidence that the claim is in fact accurate.
C The first is the basis of a claim disputed in the argument; the second is a reason that the claim might not be accurate.
D The first is evidence for a conclusion supported by other evidence later in the passage; the second is part of the main argument's conclusion.
E The first is evidence used to make a statement the argument accepts; the second is part of the conclusion accepting that argument. The claim-customers are twice as likely to report that they are dissatisfied with products as they are in retail chains that do not have such a policy The basis of this claim / why this claim occurred? -In retail chains where store policy includes an allowance for merchandise returns based on dissatisfaction with the products. The first part is the basis of the claim. " ...in retail chains lacking a satisfaction policy for returns, there is often no incentive for customers to report real dissatisfaction in the first place" is the actual reason that why THE CLAIM-customers are twice as likely to report that they are dissatisfied with products as they are in retail chains that do not have such a policy MIGHT NOT BE TRUE. (C) wins
_________________
" Make more efforts "
Press Kudos if you liked my post
|
|
|
|
|
|
Manager
Joined: 10 May 2012
Posts: 60
GMAT Date: 09-10-2012
Followers: 0
Kudos [?]:
9
[0], given: 14
|
Re: In retail chains where store policy includes an allowance [#permalink]
25 Jul 2012, 08:49
C it is. None other qualifies.
|
|
|
|
|
|
|
Re: In retail chains where store policy includes an allowance
[#permalink]
25 Jul 2012, 08:49
|
|
|
|
|
|
|
|
|
|
Moderators:
metallicafan, rajeevrks27, souvik101990, PTK, MacFauz, noboru, kissthegmat, carcass, willigetmylifeback, mikemcgarry, doe007, Vercules, Legendaddy, tuanquang269, RaviChandra, Marcab, Narenn
|
close
