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Updated on: 15 Jul 2012, 15:52
Originally posted by agdimple333 on 09 Jul 2012, 10:26.
Last edited by agdimple333 on 15 Jul 2012, 15:52, edited 1 time in total.
Last edited by agdimple333 on 15 Jul 2012, 15:52, edited 1 time in total.
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C
Be sure to select an answer first to save it in the Error Log before revealing the correct answer (OA)!
Difficulty:
65%
(hard)
Question Stats:
61% (02:18) correct
39%
(02:31)
wrong
based on 491
sessions
History
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Time
Result
Not Attempted Yet
In retail chains where store policy includes an allowance for merchandise returns based on dissatisfaction with the products, customers are twice as likely to report that they are dissatisfied with products as they are in retail chains that do not have such a policy. Although there is no objective test for customer satisfaction -- no way to determine whether a customer is telling the truth -- it is not logical to conclude, as some have done, that half of all these claims of dissatisfaction are false, because in retail chains lacking a satisfaction policy for returns, there is often no incentive for customers to report real dissatisfaction in the first place.
In the argument above, the two boldfaced portions do which of the following?
A. The first is an inference disputed by the argument; the second is a conclusion from that inference.
B The first is a claim whose accuracy is disputed later; the second is evidence that the claim is in fact accurate.
C The first is the basis of a claim disputed in the argument; the second is a reason that the claim might not be accurate.
D The first is evidence for a conclusion supported by other evidence later in the passage; the second is part of the main argument's conclusion.
E The first is evidence used to make a statement the argument accepts; the second is part of the conclusion accepting that argument.
In the argument above, the two boldfaced portions do which of the following?
A. The first is an inference disputed by the argument; the second is a conclusion from that inference.
B The first is a claim whose accuracy is disputed later; the second is evidence that the claim is in fact accurate.
C The first is the basis of a claim disputed in the argument; the second is a reason that the claim might not be accurate.
D The first is evidence for a conclusion supported by other evidence later in the passage; the second is part of the main argument's conclusion.
E The first is evidence used to make a statement the argument accepts; the second is part of the conclusion accepting that argument.
09 Jul 2012, 16:31
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E
The first part is an evidence and the second one is a part of the conclusion. See the key word because......
The first part is an evidence and the second one is a part of the conclusion. See the key word because......
santivilla
10 Jul 2012, 13:36
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I disagree with @carcass.
The correct answer choice is C.
This is how I approach bold face CR questions:
First! Analize the structure of the argument. Identify the premise and the conclusion.
Premise
In retail chains where store policy includes an allowance for merchandise returns based on dissatisfaction with the products, customers are twice as likely to report that they are dissatisfied with products as they are in retail chains that do not have such a policy. - an evidence, a trend in the customer behavior
Although there is no objective test for customer satisfaction -- no way to determine whether a customer is telling the truth
Conclusion
it is not logical to conclude, as some have done, that half of all these claims of dissatisfaction are false. main conclusion
because in retail chains lacking a satisfaction policy for returns, there is often no incentive for customers to report real dissatisfaction in the first place. reason supporting the main conclusion .
Now, we can see that the second bold face supports the main conclusion. As a result we can eliminate A, D and E.
Finally, between B and C. The second bold face is a reason that the claim might not be true. By no means the second bold face is supporting the accuracy of the claim. Therefore the answer is C.
The correct answer choice is C.
This is how I approach bold face CR questions:
First! Analize the structure of the argument. Identify the premise and the conclusion.
Premise
In retail chains where store policy includes an allowance for merchandise returns based on dissatisfaction with the products, customers are twice as likely to report that they are dissatisfied with products as they are in retail chains that do not have such a policy. - an evidence, a trend in the customer behavior
Although there is no objective test for customer satisfaction -- no way to determine whether a customer is telling the truth
Conclusion
it is not logical to conclude, as some have done, that half of all these claims of dissatisfaction are false. main conclusion
because in retail chains lacking a satisfaction policy for returns, there is often no incentive for customers to report real dissatisfaction in the first place. reason supporting the main conclusion .
Now, we can see that the second bold face supports the main conclusion. As a result we can eliminate A, D and E.
Finally, between B and C. The second bold face is a reason that the claim might not be true. By no means the second bold face is supporting the accuracy of the claim. Therefore the answer is C.
