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Problems with GMAT Prep Exam Pack 1

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ynk
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Problems with GMAT Prep Exam Pack 1 [#permalink] New post   06 Aug 2016, 22:22
Dear All,

I purchased the GMAT Prep Exam Pack 1 and started giving the exam 1 of the pack.
I was able to install the Pack successfully.

I started the test with an AWA Essay and then with IR.It was working perfectly well.
Then,when I started the Quant section and completed my 1st Question it showed an error as per the attached image showing "NO AVAILABLE QUESTION FOR SELECTION.

And then the screen became blank (Complete White) only the option of Flag for review appeared.

Please help to understand what went wrong and what can I do to fix the same.

Kindly note that I was not having the Internet connection at the time of giving the Exam.

Is it necessary to have the Internet connection On during the exam ?

Thanks in advance.
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bb
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Re: Problems with GMAT Prep Exam Pack 1 [#permalink] New post   06 Aug 2016, 22:46
Expert Reply
Hi. Sorry about the issue. No, you do not need the internet connect, or at least you did not in the past. This is MAC and you are somewhat a minority with that, so we have not seen this error before..... Your best bet is to reinstall everything or to contact GMAC for resolution. Their support is surprisingly good.
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ynk
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Joined: 18 Aug 2013
Posts: 109
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Concentration: Operations, Entrepreneurship
Schools: Broad '19 Krannert '19 Arizona State"19 NTU '18 HKU MBA"18
GMAT 1: 640 Q48 V28
GPA: 3.92
WE:Operations (Transportation)
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Re: Problems with GMAT Prep Exam Pack 1 [#permalink] New post   06 Aug 2016, 22:49
bb wrote:
Hi. Sorry about the issue. No, you do not need the internet connect, or at least you did not in the past. This is MAC and you are somewhat a minority with that, so we have not seen this error before..... Your best bet is to reinstall everything or to contact GMAC for resolution. Their support is surprisingly good.



Hi BB,

Thanks for your prompt reply and yes reinstalling the app and updating the same haas worked and the test is again good to go.

Its just that now will have to give the test on some other day.Anyways Thanks once again.
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dassabyasachi1409
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Re: Problems with GMAT Prep Exam Pack 1 [#permalink] New post   19 Aug 2016, 02:06
Hi,

I am also facing exactly the same issue. I purchased GMAT exam pack 1 and after the first quant question, it showed no more questions to display.

I exit the exam, again resumed the test but after the second question also it showed the same problem. What can I do to resolve it??


Thanks!!
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Balajikarthick1990
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Re: Problems with GMAT Prep Exam Pack 1 [#permalink] New post   19 Aug 2016, 03:34
ynk wrote:
Dear All,

I purchased the GMAT Prep Exam Pack 1 and started giving the exam 1 of the pack.
I was able to install the Pack successfully.

I started the test with an AWA Essay and then with IR.It was working perfectly well.
Then,when I started the Quant section and completed my 1st Question it showed an error as per the attached image showing "NO AVAILABLE QUESTION FOR SELECTION.

And then the screen became blank (Complete White) only the option of Flag for review appeared.

Please help to understand what went wrong and what can I do to fix the same.

Kindly note that I was not having the Internet connection at the time of giving the Exam.

Is it necessary to have the Internet connection On during the exam ?

Thanks in advance.


Hi I got the same error, and it got resolved by installing the latest version of GMAT PREP.

Cheers
Balaji
GMAT Club Bot
gmatclubot
Re: Problems with GMAT Prep Exam Pack 1 [#permalink]
19 Aug 2016, 03:34

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