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Manager
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Kaplan GMAT Instructor
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Manager
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Joined: 02 Jun 2011
Posts: 95
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Given Kudos: 11
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Joined: 25 Aug 2009
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Location: Cambridge, MA
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Re: is it not possible to vies or retake the kaplan tests! [#permalink]
Expert Reply
kashishh wrote:
thanx , i am able to do it.
but still not able to see which questions i have done wrong.
Sorry this is giving you trouble! Unfortunately, I can't do much technical support from here; contact customer.care@kaplan.com or 1-800-KAP-TEST and I'm sure we'll be able to straight things out quickly!
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Manager
Manager
Joined: 02 Jun 2011
Posts: 95
Own Kudos [?]: 376 [0]
Given Kudos: 11
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Re: is it not possible to vies or retake the kaplan tests! [#permalink]
KapTeacherEli wrote:
kashishh wrote:
thanx , i am able to do it.
but still not able to see which questions i have done wrong.
Sorry this is giving you trouble! Unfortunately, I can't do much technical support from here; contact customer.care@kaplan.com or 1-800-KAP-TEST and I'm sure we'll be able to straight things out quickly!


I wrote to customer.care@kaplan.com so many times. Not even a reply, leave alone to solve my problem.
anyone who encountered the same problem and solved it? it would of great help.
now i am neither able to open up the CD by kaplan. what sould be done?
truly upset with kaplan service.
User avatar
Kaplan GMAT Instructor
Joined: 25 Aug 2009
Posts: 613
Own Kudos [?]: 645 [0]
Given Kudos: 2
Location: Cambridge, MA
Send PM
Re: is it not possible to vies or retake the kaplan tests! [#permalink]
Expert Reply
kashishh wrote:
KapTeacherEli wrote:
kashishh wrote:
thanx , i am able to do it.
but still not able to see which questions i have done wrong.
Sorry this is giving you trouble! Unfortunately, I can't do much technical support from here; contact customer.care@kaplan.com or 1-800-KAP-TEST and I'm sure we'll be able to straight things out quickly!


I wrote to customer.care@kaplan.com so many times. Not even a reply, leave alone to solve my problem.
anyone who encountered the same problem and solved it? it would of great help.
now i am neither able to open up the CD by kaplan. what sould be done?
truly upset with kaplan service.
Hi kashishh, you shouldn't need to open the CD, which is outdated--all of the information you need is on www.kaptest.com! That said, I'm surprised you haven't gotten a response from customer care; can you please private message me your email address, so I can follow up to find the status of your complaint?

Thanks!

Eli
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Manager
Manager
Joined: 02 Jun 2011
Posts: 95
Own Kudos [?]: 376 [0]
Given Kudos: 11
Send PM
Re: is it not possible to vies or retake the kaplan tests! [#permalink]
KapTeacherEli wrote:
kashishh wrote:
thanx , i am able to do it.
but still not able to see which questions i have done wrong.
Sorry this is giving you trouble! Unfortunately, I can't do much technical support from here; contact customer.care@kaplan.com or 1-800-KAP-TEST and I'm sure we'll be able to straight things out quickly!


Dear Eli,

Kindly tell me your e-mail id,
CD is outdated?
How can i get RC, SC, CR, DS tests + remaining GMAT practice test on kaptest.com?

i truly dont want to know the status, instead a solution will do. if it could be available on kaptest.com, please tell how. I will follow it up.
Hope you can understand when my test date is approaching, how much handicap i am.

thanx
User avatar
Kaplan GMAT Instructor
Joined: 25 Aug 2009
Posts: 613
Own Kudos [?]: 645 [0]
Given Kudos: 2
Location: Cambridge, MA
Send PM
Re: is it not possible to vies or retake the kaplan tests! [#permalink]
Expert Reply
kashishh wrote:
KapTeacherEli wrote:
kashishh wrote:
thanx , i am able to do it.
but still not able to see which questions i have done wrong.
Sorry this is giving you trouble! Unfortunately, I can't do much technical support from here; contact customer.care@kaplan.com or 1-800-KAP-TEST and I'm sure we'll be able to straight things out quickly!


Dear Eli,

Kindly tell me your e-mail id,
CD is outdated?
How can i get RC, SC, CR, DS tests + remaining GMAT practice test on kaptest.com?

i truly dont want to know the status, instead a solution will do. if it could be available on kaptest.com, please tell how. I will follow it up.
Hope you can understand when my test date is approaching, how much handicap i am.

thanx

Hi Kashissh,

You can email me at eli.meyer@kaplan.com .

At www.kaptest.com, you can click a link to log in. Enter your email address. if you already have a password, you can log in directly. If not, you will be prompted to register your book. Either way, you should be brought to a page that will let you access an online syllabus. If for some reason this isn't working, please contact customer.care@kaplan.com again, and make sure to CC me to I can track the status of your issue and see to it that it's resolved promptly.

Thanks for choosing Kaplan!

Eli
GMAT Club Bot
Re: is it not possible to vies or retake the kaplan tests! [#permalink]

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