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GMAT Online Exam Showing In Progress

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DorkyBurger
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GMAT Online Exam Showing In Progress [#permalink] New post   25 Mar 2023, 08:24
I just finished my online GMAT exam and scored 710 on it. After a few minutes of completion, I received an email from Examity saying that the appointment was complete and it displayed my appointment details at the bottom.

However, the My Account page on GMAT's official website (cannot link the website) says that the exam is still in progress. (The exam was finished around an hour and a half ago)

I have contacted GMAC about the same.

Has anyone else also experienced this issue? If so, how long did it take for the issue to be resolved?

Any responses would be greatly appreciated.

Cheers!

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Archit3110
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Re: GMAT Online Exam Showing In Progress [#permalink] New post   25 Mar 2023, 08:44
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Wait for 24 hrs

If no change then contact gmac customer care..

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pintukr
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Re: GMAT Online Exam Showing In Progress [#permalink] New post   25 Mar 2023, 09:24
Mail the issue to GMAC with the screenshot of the error displayed on the official website. Will surely elicit a response.
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bb
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Re: GMAT Online Exam Showing In Progress [#permalink] New post   25 Mar 2023, 11:03
Expert Reply
I believe it is actually "normal" and there is a 12-24 hour period when the systems are out of sync since apparently the Examity and GMAC systems update not in real time time but a few times per day or once a day type of thing. This is one of the reasons you can't file a complaint or raise a dispute about the test for 24 hrs.


DorkyBurger wrote:
I just finished my online GMAT exam and scored 710 on it. After a few minutes of completion, I received an email from Examity saying that the appointment was complete and it displayed my appointment details at the bottom.

However, the My Account page on GMAT's official website (cannot link the website) says that the exam is still in progress. (The exam was finished around an hour and a half ago)

I have contacted GMAC about the same.

Has anyone else also experienced this issue? If so, how long did it take for the issue to be resolved?

Any responses would be greatly appreciated.

Cheers!

Posted from my mobile device
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MartyTargetTestPrep
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Re: GMAT Online Exam Showing In Progress [#permalink] New post   25 Mar 2023, 11:34
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Hi DorkyBurger.

Seeing "in progress" after your exam is a common issue. If you'd like to see other examples, just do an internet search on "gmat still showing in progress."

So, you should be fine, and the issue should clear up without your doing anything.
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ScottTargetTestPrep
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Re: GMAT Online Exam Showing In Progress [#permalink] New post   28 Mar 2023, 19:14
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Hi DorkyBurger,

Did things get sorted out?
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gmatclubot
Re: GMAT Online Exam Showing In Progress [#permalink]
28 Mar 2023, 19:14

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