GMAT Club
Think twice
December 01 | 2018
reviewer identity verified by score report
     By niran101 4 5

I paid for the 2 school package after fantastic conversations with the sales consultant from Fortuna. I think the fantastic ended there.
I was applying to the mid career programs and I wanted guidance on the whole process as I am away from the academic scene for 15 years. A big questionnaire came in the email once the fees was paid. I filled part of it asking for help in filling it more based on discussions with the coach. A call was scheduled which never happened. (I am on UTC and the coach on UTC-7 i think). And then no response. I tried restarting conversation with some more info from my side - resume, etc. Got partial feedback from another team member. But then the coach has no more response. My admission deadlines looming, I put together the application with my own understanding of the process based on webinars and blogs. Just 1 school. 2nd school is not on track anymore.
The main reason for me for choosing Fortuna is to be able to help with the process itself, finalising schools, putting a framework to bring all resources at one place and then finally the right cases/anecdotes to use. None was achieved.
I wrote to them after a few months telling them that no service was rendered to me and explaining my disappointment. After 3 weeks, Matt wrote back saying he could have been more involved and that this was a partnership and letting me know they are there to help. After 3 weeks. I responded the same day with more clear response showing why I thought Fortuna failed me. And asking for a refund. Well it has been 4 weeks and I wait for the super fast team at Fortuna to write back. My usually lightning fast sales consultant on copy has not had anything to add.
Overall, if I had to spend 6,500 bucks on a consultant, I wouldn't chose Fortuna. I saw great reviews for Fortuna from regular MBA aspirants. I would assume they still hold true. After all Fortuna is the most premium service on the market - they must be doing something right. With me though it was all downhill. And my general advice will be to pay in parts to at least have a service guarantee.

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