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E-gmat Website Access Problem

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himanc
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E-gmat Website Access Problem [#permalink] E-gmat Website Access Problem   20 Mar 2016, 09:42
Hi there, I am facing issues at the E-gmat site. It is taking way too long for videos to upload, also the site in general is slow. I have been observing this since yesterday. Any one else is facing the same problem?
E-gmat pls help.. :)
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himanc
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Re: E-gmat Website Access Problem [#permalink] E-gmat Website Access Problem   22 Mar 2016, 12:05
Any tips for the above ? I am losing out on some very valuable time? I tried switching to chrome from safari but the problem persists. The video takes too much time to load and freezes when the next button is clicked. i have download speed of 21 mbps and upload speed of 6 mbps. I am currently facing this problem in CR section !! I have tried clearing my cache, but this hasn't helped. Sorry for constant bother.

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bb
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Re: E-gmat Website Access Problem [#permalink] E-gmat Website Access Problem   22 Mar 2016, 15:32
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himanc wrote:
Any tips for the above ? I am losing out on some very valuable time? I tried switching to chrome from safari but the problem persists. The video takes too much time to load and freezes when the next button is clicked. i have download speed of 21 mbps and upload speed of 6 mbps. I am currently facing this problem in CR section !! I have tried clearing my cache, but this hasn't helped. Sorry for constant bother.

Regards



I have not heard of this issue but I have forwarded your message to the e-GMAT Team. I assume you have reached out to them directly?
Do you see that issue with any other sites? Youtube or GMAT Club for example?
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himanc
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Re: E-gmat Website Access Problem [#permalink] E-gmat Website Access Problem   22 Mar 2016, 20:50
Hi BB,

I need some help on the issue, as I have booked my GMAT test date already and am losing out on time. I dont see this issue with any other site except e-gmat. I am hesitant to clear the browsing data, since i would lose out on some important data. I have blocked all the extensions except adblock and tried as well. I face the same problem with Chrome.

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Himanc
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egmat
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Re: E-gmat Website Access Problem [#permalink] E-gmat Website Access Problem   23 Mar 2016, 06:16
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Dear Himanc,

I am sorry to hear about the inconvenience.

The issue seems like there is a disruption between your location and the server location. The reason we are telling this is we have had close to 6000 users log into the site in the past 24 hours and the website is working fine at our end.

Please write to us at support@e-gmat.com and we shall help you out with the issue.

Regards,

e-GMAT Support
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himanc
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Re: E-gmat Website Access Problem [#permalink] E-gmat Website Access Problem   28 Mar 2016, 22:33
Thanks a lot e-gmat. Your assistance via mail has helped me get over the technical glitch.

Regards
Himanshu

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BasmaMorcos
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Re: E-gmat Website Access Problem [#permalink] E-gmat Website Access Problem   25 Jul 2017, 09:07
I need some help on the issue, as I have booked my GMAT test date already and am losing out on time. I dont see this issue with any other site except e-gmat. I am hesitant to clear the browsing data, since i would lose out on some important data. I have blocked all the extensions except adblock and tried as well. I face the same problem with Chrome.
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bb
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Location: United States (WA)
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GPA: 3
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Re: E-gmat Website Access Problem [#permalink] E-gmat Website Access Problem   25 Jul 2017, 20:32
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BasmaMorcos wrote:
I need some help on the issue, as I have booked my GMAT test date already and am losing out on time. I dont see this issue with any other site except e-gmat. I am hesitant to clear the browsing data, since i would lose out on some important data. I have blocked all the extensions except adblock and tried as well. I face the same problem with Chrome.



Try a different browser or better try a computer to see where the issue is. That will help you figure out if the issue is on your side or e-GMAT's
GMAT Club Bot
gmatclubot
Re: E-gmat Website Access Problem [#permalink]
25 Jul 2017, 20:32