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GMAT Club Legend
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Joined: 15 Jul 2015
Posts: 5181
Own Kudos [?]: 4653 [1]
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Location: India
GMAT Focus 1:
715 Q83 V90 DI83
GMAT 1: 780 Q50 V51
GRE 1: Q170 V169
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Intern
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Joined: 28 Jun 2020
Posts: 49
Own Kudos [?]: 17 [0]
Given Kudos: 64
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GMAT 1: 660 Q48 V33
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Joined: 17 Feb 2017
Posts: 82
Own Kudos [?]: 37 [0]
Given Kudos: 629
Location: India
GMAT 1: 680 Q48 V35
GPA: 4
WE:Consulting (Consulting)
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Joined: 28 Jun 2020
Posts: 49
Own Kudos [?]: 17 [0]
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Location: India
GMAT 1: 660 Q48 V33
GPA: 3.5
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Re: GMATPrep Exam#3/4 ErrorCode- ES004 (After 1st Reset) [#permalink]
COVID19butGMAT20 wrote:
Hey! I have the exact same error while accessing the 3 and 4th prep exams. Have emailed GMAT Prep for the same. Any idea how long they take to resolve this issue?


Hey Man, Call them the resolution will be fast!
Manager
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Joined: 17 Feb 2017
Posts: 82
Own Kudos [?]: 37 [0]
Given Kudos: 629
Location: India
GMAT 1: 680 Q48 V35
GPA: 4
WE:Consulting (Consulting)
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Re: GMATPrep Exam#3/4 ErrorCode- ES004 (After 1st Reset) [#permalink]
They finally did resolve the error. But today was the next weekend and I finally took the next mock. After completing it, I sat down to review and guess what :)

There's a new error that says theirs some authentication problem!!! So it seems the site is down. This has become new normal with their website and I'm quite tired of it.
Intern
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Joined: 21 Oct 2019
Posts: 23
Own Kudos [?]: 7 [1]
Given Kudos: 22
Location: India
GMAT 1: 720 Q49 V39
GPA: 3.64
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Re: GMATPrep Exam#3/4 ErrorCode- ES004 (After 1st Reset) [#permalink]
1
Kudos
For everyone facing this issue, just call them up on their toll free number, they are very promt. The customer service guy told me that their tech team will look into it and I'll have an update within 2 hours, and they did fix it within 2 hours! I had sent them an email earlier in the day as well, but I think they take much longer to respond to emails (days), so I'd suggest that you call them up, it'll get resolved pretty quickly.
GMAT Club Bot
Re: GMATPrep Exam#3/4 ErrorCode- ES004 (After 1st Reset) [#permalink]
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