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AjiteshArun
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GMAT Focus 1: 715 Q83 V90 DI83
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COVID19butGMAT20
Hey! I have the exact same error while accessing the 3 and 4th prep exams. Have emailed GMAT Prep for the same. Any idea how long they take to resolve this issue?

Hey Man, Call them the resolution will be fast!
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They finally did resolve the error. But today was the next weekend and I finally took the next mock. After completing it, I sat down to review and guess what :)

There's a new error that says theirs some authentication problem!!! So it seems the site is down. This has become new normal with their website and I'm quite tired of it.
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For everyone facing this issue, just call them up on their toll free number, they are very promt. The customer service guy told me that their tech team will look into it and I'll have an update within 2 hours, and they did fix it within 2 hours! I had sent them an email earlier in the day as well, but I think they take much longer to respond to emails (days), so I'd suggest that you call them up, it'll get resolved pretty quickly.
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