ruplun wrote:
In order to increase revenues, a cell-phone company has decided to change its fee structure.Instead of charging a flat rate of $20 per month and $0.50 for every minute over 200 minutes, the company will now charge $50 per month for unlimited usage.
Which of the following is a consideration that, if true, suggests that the new plan will not actually increase the company's revenues?
A) A rival-company , which charges no start-up fee , offers an unlimited calling plan for $40 per month.
B) Two-thirds of the company's customers use less than 500 minutes per month.
C) Studies have shown that customers using unlimited calling plans will increase their monthly usage of minutes by over 50 percent.
D) One-fifth of the company's customers use in excess of 1,000 minutes per month.
E) In recent months the company has received several complaints of insufficient signal strength and poor customer service.
how to come to conclusion of the solution to be a).I choose B. But according to the solution , the answer is a. and Why?
Source: Mc-Graw Hill's
This is definitely a problematic question.
First of all, we are concerned with the success of the plan of the current company and how the new plan will/ will not actually increase the company's revenues.
In this particular case, we SHOULD NOT be bothered about what another company XYZ does. The argument deals only with how the current plan results in the success or failure of the expectation of the said company.
A: Doesn't make sense to me at all to be considered in this scenario. Even if the competitor launches that lucrative plan, does that mean that the revenue of the original company won't increase AT ALL?? No new customers will join to the existing company and no existing customers will pay more as a result of the proposed plan? There are lots of ifs and buts in this. We can keep justifying this option for the sake of marking this question correctly but this option doesn't concern itself with the said plan and outcome of the plan mentioned in the argument.
B and D are equally wrong if you do the math for this. 20$/month + 0.50(T-200) = 50$/month. This gives T = 260. It means as long as users are using at max 260 minutes, the company is in a breakeven. As soon as the users use more than 260 minutes in a month, the 50$ plan goes out of the window. Now B says that the majority of users use less than 500 minutes per month. How much less? 300?400? 450? 499? 130? 50? we are not sure. Can result in both success or failure of the plan.
Similarly, option D goes to the other extreme (1000 minutes), but says that only 20% of users do this. Again, we have no idea about the other big chunk (80%) of users.
E is out of scope.
C is interesting: Studies have shown that customers using unlimited calling plans will increase their monthly usage of minutes by over 50 percent.
so let's say the existing company calculated the average minutes used by the majority of users in a month and then they proposed the plan of 50$/month. We can consider this because no company would blindly pick a number for a new plan. Now what if after all this calculation, the users increase their monthly usage by 1.5 times!?? Then all that calculation gets tossed out of the window! This is impacting that there is a big chance for revenue to get decreased.
Hence, I firmly believe that option C is correct.