NEW HERE? LEARN MORE
closeclose
Last visit was: 26 Apr 2024, 14:34 It is currently 26 Apr 2024, 14:34
Decision Tracker
My Rewards
New posts
New comers' posts

Close
GMAT Club Daily Prep
Thank you for using the timer - this advanced tool can estimate your performance and suggest more practice questions. We have subscribed you to Daily Prep Questions via email.

Customized
for You

we will pick new questions that match your level based on your Timer History

Track
Your Progress

every week, we’ll send you an estimated GMAT score based on your performance

Practice
Pays

we will pick new questions that match your level based on your Timer History
Not interested in getting valuable practice questions and articles delivered to your email? No problem, unsubscribe here.
Go to My Error Log Learn more
Close
Request Expert Reply
Confirm Cancel

0 Score on AWA on the Official GMAT Online Report [BUG]

SORT BY:
Date
Kudos
User avatar
L
bb
Founder
Founder
Joined: 04 Dec 2002
Posts: 37311
Own Kudos [?]: 72892 [6]
Given Kudos: 18869
Location: United States (WA)
GMAT 1: 750 Q49 V42
GPA: 3
Send PM
GMAT ToolKit User CAT Tests Forum Quiz Mode
0 Score on AWA on the Official GMAT Online Report [BUG] [#permalink] New post   21 Jul 2021, 12:43
6
Kudos
Expert Reply
Zero (0) on the AWA GMAT Online Official Score Report Bug

This week, numerous people have reported getting a 0 on their AWA in the official GMAT Online score report. It seems to be a widespread rather than an isolated issue with multiple reports which eliminates the possibility that someone simply forgot to click save or submit. This issue seems to have only come up this week (for the tests taken last Friday and later) which appears to have a pattern that would be logical to believe is to the software rather than user behavior. I did see a comment from one of the test-takers indicating they called GMAC and received the answer that their score was correct and "0" is supposedly right, which is concerning.

I am starting this topic to keep all of our information in a single place and to keep the discussion focused. Here is the list of all the reports of AWA "0" scores (all submitted this week):



P.S. I am going to reach out to the GMAC for a comment but meanwhile encourage everyone affected by the ZERO AWA bug to reach out to GMAC as well.
User avatar
B
SMTV
Intern
Intern
Joined: 27 Aug 2019
Posts: 34
Own Kudos [?]: 20 [1]
Given Kudos: 7
Location: India
Schools: CBS '25 (D) Fuqua '25 (A) Yale '25 (A$) Tuck '25 (A) Darden '25 (WD) Kellogg '25 (A) LBS '25 (A) Ross '25 (A$$)
GMAT 1: 750 Q49 V42
GPA: 3.7
Send PM
Reviews Badge
Re: 0 Score on AWA on the Official GMAT Online Report [BUG] [#permalink] New post   23 Jul 2021, 08:48
1
Kudos
Hi All,

Just wanted to update the forum. My AWA score is now available, less than 24 hours after I contacted GMAC customer care. :)

I would suggest everyone else facing this issue to also reach out to GMAC (if not done already).
User avatar
B
SMTV
Intern
Intern
Joined: 27 Aug 2019
Posts: 34
Own Kudos [?]: 20 [1]
Given Kudos: 7
Location: India
Schools: CBS '25 (D) Fuqua '25 (A) Yale '25 (A$) Tuck '25 (A) Darden '25 (WD) Kellogg '25 (A) LBS '25 (A) Ross '25 (A$$)
GMAT 1: 750 Q49 V42
GPA: 3.7
Send PM
Reviews Badge
Re: 0 Score on AWA on the Official GMAT Online Report [BUG] [#permalink] New post   23 Jul 2021, 08:53
1
Kudos
No, actually I haven't heard back from them yet. They opened a ticket for me and escalated it to the scoring team. I was constantly checking GMAC website (freaked out max :P) so just saw the score. Maybe I will hear back from them officially in some time. I will update the group if I get any official explanation for this.
User avatar
B
SMTV
Intern
Intern
Joined: 27 Aug 2019
Posts: 34
Own Kudos [?]: 20 [1]
Given Kudos: 7
Location: India
Schools: CBS '25 (D) Fuqua '25 (A) Yale '25 (A$) Tuck '25 (A) Darden '25 (WD) Kellogg '25 (A) LBS '25 (A) Ross '25 (A$$)
GMAT 1: 750 Q49 V42
GPA: 3.7
Send PM
Reviews Badge
Re: 0 Score on AWA on the Official GMAT Online Report [BUG] [#permalink] New post   25 Jul 2021, 02:11
1
Kudos
mcelroytutoring wrote:
Can any of these test-takers affected by this "zero AWA" bug confirm or disconfirm whether they remembered to hit "Next->" or possibly "Save" on the GMAT online AWA portion before time expired?


Hey,

I clearly remember pressing the "Next" button and submitting the essay. I submitted almost ~2 minutes before the time expired so there is little chance that time ran out before it was actually submitted.
User avatar
L
bb
Founder
Founder
Joined: 04 Dec 2002
Posts: 37311
Own Kudos [?]: 72892 [0]
Given Kudos: 18869
Location: United States (WA)
GMAT 1: 750 Q49 V42
GPA: 3
Send PM
GMAT ToolKit User CAT Tests Forum Quiz Mode
Re: 0 Score on AWA on the Official GMAT Online Report [BUG] [#permalink] New post   23 Jul 2021, 08:50
Expert Reply
SMTV wrote:
Hi All,

Just wanted to update the forum. My AWA score is now available, less than 24 hours after I contacted GMAC customer care. :)

I would suggest everyone else facing this issue to also reach out to GMAC (if not done already).


Thank you so much. That’s fantastic news to hear. Did they provide any more detailed explanation or reasons for messing with our minds? 😂

Posted from my mobile device
avatar
study11bunny
Intern
Intern
Joined: 19 Jun 2021
Posts: 5
Own Kudos [?]: 3 [0]
Given Kudos: 1
Send PM
Re: 0 Score on AWA on the Official GMAT Online Report [BUG] [#permalink] New post   23 Jul 2021, 15:17
An update from me as well: my AWA score is also available (and it's a 6 :dazed :inlove: ). Glad this rollercoaster is finally over. I also didn't hear back from GMAC customer service either, but my score just updated on its own. They should really wait a little longer to release everything together so they don't give so many people heart attacks....
User avatar
D
mcelroytutoring
Tutor
Joined: 10 Jul 2015
Status:Expert GMAT, GRE, and LSAT Tutor / Coach
Affiliations: Harvard University, A.B. with honors in Government, 2002
Posts: 1178
Own Kudos [?]: 2414 [0]
Given Kudos: 272
Location: United States (CO)
Age: 44
GMAT 1: 770 Q47 V48
GMAT 2: 730 Q44 V47
GMAT 3: 750 Q50 V42
GMAT 4: 730 Q48 V42 (Online)
GRE 1: Q168 V169

GRE 2: Q170 V170
Send PM
0 Score on AWA on the Official GMAT Online Report [BUG] [#permalink] New post   24 Jul 2021, 15:08
Expert Reply
Top Contributor
Can any of these test-takers affected by this "zero AWA" bug confirm or disconfirm whether they remembered to hit "Next->" or possibly "Save" on the GMAT online AWA portion before time expired?
avatar
B
Maverick4298
Current Student
Joined: 21 Jul 2021
Posts: 211
Own Kudos [?]: 26 [0]
Given Kudos: 29
Location: India
Schools: Jones (A$$) Tepper '24 (A$) Goizueta '24 (A$$) Fuqua '24 (D) Marshall '24 (A) Stern '24 (A)
GMAT 1: 770 Q50 V45
GPA: 3
Send PM
0 Score on AWA on the Official GMAT Online Report [BUG] [#permalink] New post   Updated on: 25 Jul 2021, 02:16
I wrote on 17th July. Got zero in AWA when contacted GMAC they gave me 4 which I know is less, as per my capability. I want to reevaluate but have a fear if there is a glitch and they don't have my essay they may give me 4 or less. 4 is fine but less than 4 will be a problem then.

Originally posted by Maverick4298 on 25 Jul 2021, 02:01.
Last edited by Maverick4298 on 25 Jul 2021, 02:16, edited 1 time in total.
User avatar
D
mcelroytutoring
Tutor
Joined: 10 Jul 2015
Status:Expert GMAT, GRE, and LSAT Tutor / Coach
Affiliations: Harvard University, A.B. with honors in Government, 2002
Posts: 1178
Own Kudos [?]: 2414 [0]
Given Kudos: 272
Location: United States (CO)
Age: 44
GMAT 1: 770 Q47 V48
GMAT 2: 730 Q44 V47
GMAT 3: 750 Q50 V42
GMAT 4: 730 Q48 V42 (Online)
GRE 1: Q168 V169

GRE 2: Q170 V170
Send PM
0 Score on AWA on the Official GMAT Online Report [BUG] [#permalink] New post   Updated on: 25 Jul 2021, 17:16
Expert Reply
Top Contributor
Maverick4298 wrote:
I wrote on 17th July. Got zero in AWA when contacted GMAC they gave me 4 which I know is less, as per my capability. I want to reevaluate but have a fear if there is a glitch and they don't have my essay they may give me 4 or less. 4 is fine but less than 4 will be a problem then.

Hi Maverick4298,

I'm not sure that I understand your logic. If GMAC already gave you a 4 on your AWA, then the company must have a copy of your essay on file, correct?

That said, I did have a private student whose AWA score (temporarily!) went from 4.5 to zero when they requested a rescore, thus delaying their MBA application process, so your fear is not entirely unfounded.

Originally posted by mcelroytutoring on 25 Jul 2021, 07:19.
Last edited by mcelroytutoring on 25 Jul 2021, 17:16, edited 3 times in total.
User avatar
D
mcelroytutoring
Tutor
Joined: 10 Jul 2015
Status:Expert GMAT, GRE, and LSAT Tutor / Coach
Affiliations: Harvard University, A.B. with honors in Government, 2002
Posts: 1178
Own Kudos [?]: 2414 [0]
Given Kudos: 272
Location: United States (CO)
Age: 44
GMAT 1: 770 Q47 V48
GMAT 2: 730 Q44 V47
GMAT 3: 750 Q50 V42
GMAT 4: 730 Q48 V42 (Online)
GRE 1: Q168 V169

GRE 2: Q170 V170
Send PM
0 Score on AWA on the Official GMAT Online Report [BUG] [#permalink] New post   25 Jul 2021, 07:21
Expert Reply
Top Contributor
SMTV wrote:
Hey,

I clearly remember pressing the "Next" button and submitting the essay. I submitted almost ~2 minutes before the time expired so there is little chance that time ran out before it was actually submitted.

Hi SMTV,

Thanks for the feedback, and good luck retrieving the AWA score you deserve.
avatar
B
Maverick4298
Current Student
Joined: 21 Jul 2021
Posts: 211
Own Kudos [?]: 26 [0]
Given Kudos: 29
Location: India
Schools: Jones (A$$) Tepper '24 (A$) Goizueta '24 (A$$) Fuqua '24 (D) Marshall '24 (A) Stern '24 (A)
GMAT 1: 770 Q50 V45
GPA: 3
Send PM
Re: 0 Score on AWA on the Official GMAT Online Report [BUG] [#permalink] New post   25 Jul 2021, 09:27
Who knows if there was a glitch and essay wasnt saved in there DB. They just gave 4?
Chances are low but most people got 4 post this issue.

May be over thinking but i have decided to settle with 4.

Posted from my mobile device
User avatar
D
mcelroytutoring
Tutor
Joined: 10 Jul 2015
Status:Expert GMAT, GRE, and LSAT Tutor / Coach
Affiliations: Harvard University, A.B. with honors in Government, 2002
Posts: 1178
Own Kudos [?]: 2414 [0]
Given Kudos: 272
Location: United States (CO)
Age: 44
GMAT 1: 770 Q47 V48
GMAT 2: 730 Q44 V47
GMAT 3: 750 Q50 V42
GMAT 4: 730 Q48 V42 (Online)
GRE 1: Q168 V169

GRE 2: Q170 V170
Send PM
0 Score on AWA on the Official GMAT Online Report [BUG] [#permalink] New post   Updated on: 25 Jul 2021, 22:23
Expert Reply
Top Contributor
Maverick4298 wrote:
Who knows if there was a glitch and essay wasnt saved in there DB. They just gave 4?
Chances are low but most people got 4 post this issue.

May be over thinking but i have decided to settle with 4.

Posted from my mobile device

So you're suggesting that if GMAC loses your AWA essay, then the company just automatically gives you a score of 4/6?

I suppose anything is possible, but that seems highly unlikely to me. The more likely explanation is that GMAC was able to recover your essay.

Originally posted by mcelroytutoring on 25 Jul 2021, 16:13.
Last edited by mcelroytutoring on 25 Jul 2021, 22:23, edited 1 time in total.
avatar
B
Maverick4298
Current Student
Joined: 21 Jul 2021
Posts: 211
Own Kudos [?]: 26 [0]
Given Kudos: 29
Location: India
Schools: Jones (A$$) Tepper '24 (A$) Goizueta '24 (A$$) Fuqua '24 (D) Marshall '24 (A) Stern '24 (A)
GMAT 1: 770 Q50 V45
GPA: 3
Send PM
Re: 0 Score on AWA on the Official GMAT Online Report [BUG] [#permalink] New post   25 Jul 2021, 22:00
Could be but as I said, I am fine with 4/6 and want to focus on applications :)
I appreciate your inputs. Cheers!

mcelroytutoring wrote:
Maverick4298 wrote:
Who knows if there was a glitch and essay wasnt saved in there DB. They just gave 4?
Chances are low but most people got 4 post this issue.

May be over thinking but i have decided to settle with 4.

Posted from my mobile device

So you're suggesting that if GMAC loses your AWA essay, then they just automatically give you a score of 4/6?

I suppose anything is possible, but that seems highly unlikely to me. The more likely explanation is that GMAC was able to recover your essay.
GMAT Club Bot
gmatclubot
Re: 0 Score on AWA on the Official GMAT Online Report [BUG] [#permalink]
25 Jul 2021, 22:00

Powered by phpBB © phpBB Group | Emoji artwork provided by EmojiOne
Main navigation
GMAT Resources
Partners
MBA Resources
www.gmac.com|www.mba.com | | GMAT Club Rules | Terms and Conditions