Experia Inc , one of the pioneers in the online retailing in the cosmetics business, does not have a physical presence and sells all its products through its website. While evaluating its various marketing channels to make the best use of its funds, the company has discovered that it attracts two times as many visitors for every dollar spent on Google than on Cosmetico, an online magazine. The company also found that the average purchase of a customer does not depend on the fact whether he/she came through Google or the magazine. The company has, therefore, decided to shift some of its marketing funds from the magazine to Google.
Which of the following casts the most doubt on the ability of the plan to achieve its objective of increasing the sales of the company?
A. Whereas almost all online retailers advertise their products on Google, there are only a few retailers, especially in the cosmetics business, which use Cosmetico as a marketing channel
B. In the past, it has been seen that in case of customer originating from Cosmetico that such customers become regular customers of the company and make most of their latter purchases by directly visiting the company’s website.
C. The average order size of a customer depends more on the product line of the company than any characteristic of the customer
D. The average monthly costs of advertising at Google is just a small fraction of the average monthly costs of advertising at Cosmetico
E. It has been observed that the customers who come through Google are generally more satisfied with the Experia’s products than customers who come from Cosmetico and the former also praise the Experia’s products on various online forums while the latter do not.