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20 Jul 2025, 02:00
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D
Be sure to select an answer first to save it in the Error Log before revealing the correct answer (OA)!
Difficulty:
95%
(hard)
Question Stats:
36% (02:11) correct
64%
(02:05)
wrong
based on 168
sessions
History
Date
Time
Result
Not Attempted Yet
Mayor of Dellville: Most of the spurious complaints regarding city infrastructure and the conduct of city employees are made through the anonymous complaint boxes found in our government buildings. Since practically everyone has access to the city council’s website on which complaints can be registered, these complaint boxes have become obsolete. Thereby, I propose that we remove these boxes. Removing the boxes will reduce the number of spurious complaints without hampering people's ability to report genuine ones.
Which of the following, if true, most strongly supports the claim that the proposal, if carried out, will have the announced effect?
A. Responding to spurious complaints significantly reduces the Mayor’s office’s capacity for responding to genuine complaints.
B. Maintenance of the anonymous complaint boxes costs Dellville approximately one million dollars annually.
C. A complaint registered on the city council’s website can provide the Mayor’s office with more information about the nature and severity of a citizen’s concern than can a message placed in an anonymous complaint box.
D. The city council acts on every complaint registered on the website after the registering citizens’ details are verified.
E. On most days, the complaint boxes in government buildings are too full to put more messages in.
Which of the following, if true, most strongly supports the claim that the proposal, if carried out, will have the announced effect?
A. Responding to spurious complaints significantly reduces the Mayor’s office’s capacity for responding to genuine complaints.
B. Maintenance of the anonymous complaint boxes costs Dellville approximately one million dollars annually.
C. A complaint registered on the city council’s website can provide the Mayor’s office with more information about the nature and severity of a citizen’s concern than can a message placed in an anonymous complaint box.
D. The city council acts on every complaint registered on the website after the registering citizens’ details are verified.
E. On most days, the complaint boxes in government buildings are too full to put more messages in.
25 Jul 2025, 02:30
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Bunuel
Experts' Global Explanation:
Mind-map: Mayor: Most spurious complaints come through anonymous complaint boxes à virtually everyone can register complaints on the city council’s website à complaint boxed not needed anymore à proposal to remove these boxes à removing complaint boxes will reduce spurious complaints but not hamper people's ability to report genuine complaints (conclusion)
Missing-link: Between all the information presented and the conclusion that removing complaint boxes will reduce spurious complaints but not hamper people's ability to report genuine complaints
Expectation from the correct answer choice: To strengthen the conclusion that removing complaint boxes will reduce spurious complaints but not hamper people's ability to report genuine complaints
Note: This question seeks an answer choice that "most strongly supports" the argument; such questions often represent a common GMAT dilemma of choosing the “best answer choice” among multiple "good answer choices"; in such a scenario, you need to analyze the options closely and proceed with one that "most" strengthens the argument.
A. Trap. This answer choice, suggesting that spurious complaints are problematic because they decrease capacity to respond to genuine complaints, indicates that the plan to remove complaint boxes, through which most spurious complaints are received, is likely to increase the capacity to respond to genuine complaints; however, this answer choice provides no information about whether the complaints received through the website are acted on; in other words, this answer choice highlights merit in the plan of removing complaint boxes but fails to address whether the plan will hamper people's ability to report genuine complaints; overall, this answer choice, at best, only marginally strengthens the conclusion; this answer choice can stay after the first glance but shall eventually make way for a better, stronger answer choice; we have a more convincing answer choice in D.
B. The argument is concerned with the effectiveness of the plan to remove complaint boxes and not with any financial aspect; so, this answer choice, introducing a cost factor related to the maintenance of complaint boxes, is just additional information and does not strengthen the conclusion. Because this answer choice does not strengthen the conclusion, this answer choice is incorrect.
C. Trap. Although this answer choice suggests that complaints through the website are more useful than complaints through the complaint boxes, it provides no information about whether the complaints are acted on; in other words, this answer choice highlights merit in the plan of removing complaint boxes but fails to address whether the plan will hamper people's ability to report genuine complaints; overall, this answer choice, at best, only marginally strengthens the conclusion; this answer choice can stay after the first glance but shall eventually make way for a better, stronger answer choice; we have a more convincing answer choice in D.
D. Correct. If all complaints through the city council’s website are acted on and require genuine citizen details, it suggests that all genuine complaints are answered and that there is a strong impediment to registering spurious complaints; both suggestions strengthen the conclusion that removing complaint boxes will reduce spurious complaints but not hamper people's ability to report genuine complaints. Because this answer choice strengthens the conclusion, this answer choice is correct.
E. This answer choice, suggesting that the complaint boxes receive a huge number of complaints, provides no information about the effect of removing the boxes on spurious complaints and people’s ability to report genuine complaints; so, this answer choice is just a statement of fact and does not strengthen the conclusion. Because this answer choice does not strengthen the conclusion, this answer choice is incorrect.
D is the best choice.
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