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A
Be sure to select an answer first to save it in the Error Log before revealing the correct answer (OA)!
Difficulty:
85%
(hard)
Question Stats:
44% (01:50) correct
56%
(02:07)
wrong
based on 199
sessions
History
Date
Time
Result
Not Attempted Yet
A tech company plans to replace its in-person customer support centers with a new AI-powered chatbot system. Critics argue that removing in-person support will frustrate existing customers and reduce loyalty. This concern is supported by reports showing that many customers still value human interaction. Nevertheless, the change is unlikely to reduce overall customer retention. The company expects the chatbot to provide faster, round-the-clock responses, which is likely to appeal to newer customers who prioritize efficiency over personal interaction.
In the argument above, the two boldfaced portions play which of the following roles?
A. The first is an objection raised against a proposed plan; the second is a prediction that, if true, weakens the force of that objection.
B. The first is a forecast of customer behavior; the second is evidence that directly disproves that forecast.
C. The first is a hypothesis being tested; the second is evidence presented in support of that hypothesis.
D. The first is a consideration that weighs against the plan; the second is a prediction that supports the plan.
E. The first is an assumption that the argument later rejects; the second is an alternative explanation that supports that rejection..
In the argument above, the two boldfaced portions play which of the following roles?
A. The first is an objection raised against a proposed plan; the second is a prediction that, if true, weakens the force of that objection.
B. The first is a forecast of customer behavior; the second is evidence that directly disproves that forecast.
C. The first is a hypothesis being tested; the second is evidence presented in support of that hypothesis.
D. The first is a consideration that weighs against the plan; the second is a prediction that supports the plan.
E. The first is an assumption that the argument later rejects; the second is an alternative explanation that supports that rejection..
18 Sep 2025, 00:24
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Although I chose A, I was also confused by D. Is D incorrect because the first boldface can’t be a ‘consideration’?
18 Sep 2025, 09:39
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sumruethee
sumruethee
Let me clear up your confusion about why D is incorrect.
Your Specific Question:
No, D is NOT incorrect because the first boldface can't be a "consideration." Actually, the first boldface can accurately be called a consideration. An objection or concern is indeed a type of consideration (specifically, a consideration that weighs against something). So the terminology in D is perfectly valid for the first boldface.
The Real Reason D is Incorrect:
The key difference between A and D lies in how they describe the relationship between the two boldfaced portions:
Choice A: Says the second boldface "weakens the force of that objection"
Choice D: Says the second boldface "supports the plan"
Notice the critical difference:
- A explicitly describes how the second boldface relates to the first boldface
- D merely says the second supports the plan, without specifying its relationship to the first
Why This Matters:
Look at the argument structure:
- Critics raise concern: existing customers will be frustrated and reduce loyalty (First boldface)
- "Nevertheless, the change is unlikely to reduce overall customer retention"
- Why? Because new customers will be attracted (Second boldface)
The word "Nevertheless" and the overall flow show that the second boldface is specifically presented as a counter to the first concern. It's not just randomly supporting the plan—it's directly addressing and weakening the objection about customer loss.
Strategic Tip for Boldface Questions: Always look for answer choices that capture the specific relationship between the boldfaced portions, not just their individual roles. The GMAT rewards precision in describing these relationships.
Quick Check Method: Ask yourself: "Does this answer explain how the two portions interact with each other?" Choice A does (second weakens first), while Choice D treats them as independent statements.
Your reasoning was sound—you just got hung up on the wrong detail. Trust your instincts when you correctly identify the logical relationships!
