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Hatfield Airport, the closest airport to the city of Hatfield, has rec

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Hatfield Airport, the closest airport to the city of Hatfield, has rec [#permalink] New post   24 Apr 2017, 11:41
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Hatfield Airport, the closest airport to the city of Hatfield, has recently opened a new terminal for AirJet International, a popular low-cost airline. Since the terminal has opened, Hatfield Airport has welcomed significantly more customers, to the extent that airline staff members have complained that they can no longer serve their customers efficiently. If AirJet International were to move their major terminal to the more remote Chesterfield Airport, the staff argues, the customers of both AirJet and the airlines based at Hatfield Airport would be happier.

Which of the following is an assumption that supports drawing the conclusion above from the reasons given for that conclusion?

A. The increased traffic at the airport is due to the popularity of AirJet's flights.
B. Other airlines based at Hatfield Airport are not as widely used as AirJet.
C. Customers are unhappy with the slowness of service at Hatfield Airport.
D. Chesterfield Airport has been losing customers since the AirJet terminal at Hatfield opened.
E. AirJet customers would not mind traveling further from Hatfield, since AirJet's low fares save them money.


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Hatfield Airport is the closest airport to the major city of Dudley. Since AirJet International opened operations at the airport last year, the entire airport has suffered from tremendous delays, and airport staff have complained to their managers that they can no longer serve the passengers efficiently. The same corporate group runs both Hatfield and the new Chesterfield airports. If AirJet International were to move most of its operations to the new terminal at Chesterfield Airport, the staff argues, the customers of both AirJet and the airlines based at Hatfield Airport would be served much more efficiently.

a. The increased traffic at the airport is due to the popularity of AirJet's flights.

b. The managers of the airpoint staff typically listen to their staff carefully and take their complaints seriously.

c. In surveys, most customers have cited the slowness of service at Hatfield Airport in the past year as their #1 complaint.

d. The corporate group that runs both airports would realize tremendous profits if the new terminal at Chesterfield were used to capacity.

e. Chesterfield Airport is closer to the Dudley than to any other major city.
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Re: Hatfield Airport, the closest airport to the city of Hatfield, has rec [#permalink] New post   30 Mar 2018, 16:30
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Missyy Careful there--on an assumption question, any assumption can be the answer. So if we had two assumptions, we'd have two answers, and of course that's not possible. Our job is not to find the most important or central assumption.

The problem with E is that we don't need the customers to not mind or to save money. We just need them to be happier than they are now. So if they mind traveling the extra distance and they don't save any money, but they would be happier in the new (perhaps less-crowded) terminal at Chesterfield than they are at Hatfield, the argument still works. We don't strictly need E. However, if we didn't have A, that would mean AirJet isn't the cause of the problem and therefore it might do no good to relocate that terminal.
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Re: Hatfield Airport, the closest airport to the city of Hatfield, has rec [#permalink] New post   05 Nov 2020, 00:47
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maheshaero20 wrote:
Hatfield Airport, the closest airport to the city of Hatfield, has recently opened a new terminal for AirJet International, a popular low-cost airline. Since the terminal has opened, Hatfield Airport has welcomed significantly more customers, to the extent that airline staff members have complained that they can no longer serve their customers efficiently. If AirJet International were to move their major terminal to the more remote Chesterfield Airport, the staff argues, the customers of both AirJet and the airlines based at Hatfield Airport would be happier.

Which of the following is an assumption that supports drawing the conclusion above from the reasons given for that conclusion?

1. The increased traffic at the airport is due to the popularity of AirJet's flights.
2. Other airlines based at Hatfield Airport are not as widely used as AirJet.
3. Customers are unhappy with the slowness of service at Hatfield Airport.
4. Chesterfield Airport has been losing customers since the AirJet terminal at Hatfield opened.
5. AirJet customers would not mind traveling further from Hatfield, since AirJet's low fares save them money.


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Hatfield Airport is the closest airport to the major city of Dudley. Since AirJet International opened operations at the airport last year, the entire airport has suffered from tremendous delays, and airport staff have complained to their managers that they can no longer serve the passengers efficiently. The same corporate group runs both Hatfield and the new Chesterfield airports. If AirJet International were to move most of its operations to the new terminal at Chesterfield Airport, the staff argues, the customers of both AirJet and the airlines based at Hatfield Airport would be served much more efficiently.

a. The increased traffic at the airport is due to the popularity of AirJet's flights.

b. The managers of the airpoint staff typically listen to their staff carefully and take their complaints seriously.

c. In surveys, most customers have cited the slowness of service at Hatfield Airport in the past year as their #1 complaint.

d. The corporate group that runs both airports would realize tremendous profits if the new terminal at Chesterfield were used to capacity.

e. Chesterfield Airport is closer to the Dudley than to any other major city.



H Airport (close to city) recently opened a new terminal for AirJet International, a popular low-cost airline.

Since the terminal has opened, Hatfield Airport has welcomed significantly more customers,

Customer service has suffered.

Conclusion: If AirJet moved their major terminal to the further away C Airport, the customers of both AirJet and the airlines based at H Airport would be happier.

We need an assumption which will support the conclusion - something that must be true for the conclusion to hold.

In suggesting to move the Airjet terminal, we are assuming that the extra traffic is because of Airjet and once it moves, the customer service will improve.

1. The increased traffic at the airport is due to the popularity of AirJet's flights.

Correct. We need this to be true. If Airjet is not the cause of increased traffic (and it is just a co-incidence that since Airjet terminal was opened, traffic has increased) then moving Airjet won't resolve current problems and people will not be happier.

2. Other airlines based at Hatfield Airport are not as widely used as AirJet.

Irrelevant. We know that before Airjet, things were better than after Airjet. Relative popularity of airlines is irrelevant.

3. Customers are unhappy with the slowness of service at Hatfield Airport.

We don't know why customers are unhappy. We know that the service is not efficient. Are they unable to provide services or is there delay in providing services, we don't know. We don't need "slowness" to be the reason for unhappiness.

4. Chesterfield Airport has been losing customers since the AirJet terminal at Hatfield opened.

Irrelevant. We don't need to assume that C airport is losing customers.

5. AirJet customers would not mind traveling further from Hatfield, since AirJet's low fares save them money.

We don't need to assume that they would not mind travelling the extra bit. They may mind but the great service at C airport might more than make up for it and they may be happier. So this is not an assumption we need to make for our conclusion to be true.

Answer (A)
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Re: Hatfield Airport, the closest airport to the city of Hatfield, has rec [#permalink] New post   12 Aug 2018, 04:14
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Because this question asks about the argument’s conclusion, quickly re-state it: customer satisfaction will go up if AirJet customers move to another airport, because the opening of their terminal has coincided with a rise in crowds. To find the assumption making this argument work, we need to find a statement that correctly links this rise in crowds to AirJet in particular. (A) does this, spelling out the reason for the recent crowds.

The argument is not concerned with other air carriers at the airport (B); some of them may be more popular than AirJet, but there weren’t overwhelming crowds before AirJet’s terminal opened, so this is not relevant to our argument.

Customers may indeed be unhappy with the slowness of service (C). Note, though, that it is the staff who have complained, not the customers (necessarily!) This is also not a necessary assumption to link the ideas that AirJet should move and that AirJet has overcrowded this airport.

The focus in this question is on Hatfield, not Chesterfield (D). While moving AirJet to Chesterfield might solve Chesterfield’s problem, it is not a necessary condition or assumption that needs to be made for the argument about AirJet and its attendant crowds to work.

The mindset or opinions of AirJet’s customers are not relevant to this argument (E), because if AirJet were to move, the AirJet customers would no longer crowd Hatfield--whether or not AirJet maintained those customers.

Answer = (A)

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Re: Hatfield Airport, the closest airport to the city of Hatfield, has rec [#permalink] New post   24 Apr 2017, 11:44
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If I negate option 1 and 3. ==>

1. Increased Traffic is not due to popularity of Air Jet
3. Customers are happy with slow services.

Then argument breaks apart. How to deal these situations.
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Re: Hatfield Airport, the closest airport to the city of Hatfield, has rec [#permalink] New post   24 Apr 2017, 15:08
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maheshaero20 wrote:
Hatfield Airport, the closest airport to the city of Hatfield, has recently opened a new terminal for AirJet International, a popular low-cost airline. Since the terminal has opened, Hatfield Airport has welcomed significantly more customers, to the extent that airline staff members have complained that they can no longer serve their customers efficiently. If AirJet International were to move their major terminal to the more remote Chesterfield Airport, the staff argues, the customers of both AirJet and the airlines based at Hatfield Airport would be happier.

Which of the following is an assumption that supports drawing the conclusion above from the reasons given for that conclusion?

1. The increased traffic at the airport is due to the popularity of AirJet's flights.
2. Other airlines based at Hatfield Airport are not as widely used as AirJet.
3. Customers are unhappy with the slowness of service at Hatfield Airport.
4. Chesterfield Airport has been losing customers since the AirJet terminal at Hatfield opened.
5. AirJet customers would not mind traveling further from Hatfield, since AirJet's low fares save them money.


Hello,

What is he source of the question, I doubt that it's GMAT worthy.

The conclusion of the argument is that since the airport people are unable to serve the customers efficiently; therefore, the terminal be moved to Chesterfield.
But, Option "C" targets the slowness instead of efficiency (there is a difference between being slow and being inefficient).

Option "A" however says that the increased traffic is due to AirJet's popularity, which might not be the case. For example, consider the following statements 1. I drink milk daily; 2. I got ill; it doesn't mean that because of the milk i got ill, there could have been many more reasons. So going on the basis of this analogy it really doesn't mean that the customers increased due to the popularity of the AirJet.

Experts could you please throw some light on this.

Regards
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Re: Hatfield Airport, the closest airport to the city of Hatfield, has rec [#permalink] New post   16 May 2017, 09:19
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Premise - Air Jet > More Customers > Customer Service Decrease
Conclusion > Remove Airjet > All Happy

a - (Negated statement) - The increased traffic at the airport is not due to the popularity of AirJet's flights.
Then this all effort is a waste. Traffic will decrease, the problem will stay.
b- Irrelevant
c- (Negated statement) Customers are happy with the slowness of service at Hatfield Airport. > But they can be unhappy with more crowd in lounge, bear stocks out etc. Traffic can still create problem apart from slowness. The argument still valid.
d-Irrelevant
e- (Negated statement) AirJet customers would mind travelling further from Hatfield, since AirJet's low fares save them money. > But they can still be happy. They will just mind. It's like they are unhappy.

A it is then. Hope it's clear.
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Re: Hatfield Airport, the closest airport to the city of Hatfield, has rec [#permalink] New post   15 Jun 2017, 23:00
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maheshaero20 wrote:
Hatfield Airport, the closest airport to the city of Hatfield, has recently opened a new terminal for AirJet International, a popular low-cost airline. Since the terminal has opened, Hatfield Airport has welcomed significantly more customers, to the extent that airline staff members have complained that they can no longer serve their customers efficiently. If AirJet International were to move their major terminal to the more remote Chesterfield Airport, the staff argues, the customers of both AirJet and the airlines based at Hatfield Airport would be happier.

Which of the following is an assumption that supports drawing the conclusion above from the reasons given for that conclusion?

1. The increased traffic at the airport is due to the popularity of AirJet's flights.
2. Other airlines based at Hatfield Airport are not as widely used as AirJet.
3. Customers are unhappy with the slowness of service at Hatfield Airport.
4. Chesterfield Airport has been losing customers since the AirJet terminal at Hatfield opened.
5. AirJet customers would not mind traveling further from Hatfield, since AirJet's low fares save them money.


I hope the answer is "C" as per the question "Which of the following is an assumption that supports the conclusion above from the reasons given for that conclusion"

Notice the word "conclusion", so we have to find the assumption that supports the conclusion not the passage as a whole.

Dont worry about the word "Slowness" in the option "C"; this is a direct result of "inefficiency".
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Re: Hatfield Airport, the closest airport to the city of Hatfield, has rec [#permalink] New post   16 Jun 2017, 01:47
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I did take a different stand on this question earlier, as it can be seen by my comments above, but now after solving this question after that day I too selected "A". Here is my reasoning for the answer.

Hatfield Airport, the closest airport to the city of Hatfield, has recently opened a new terminal for AirJet International, a popular low-cost airline. Since the terminal has opened, Hatfield Airport has welcomed significantly more customers, to the extent that airline staff members have complained that they can no longer serve their customers efficiently. If AirJet International were to move their major terminal to the more remote Chesterfield Airport, the staff argues, the customers of both AirJet and the airlines based at Hatfield Airport would be happier.

Which of the following is an assumption that supports drawing the conclusion above from the reasons given for that conclusion?

1. The increased traffic at the airport is due to the popularity of AirJet's flights. -As per the argument, since the opening of the terminal more customers have been welcomed at the airport. Thus this statement can be an assumption. Lets keep it as a contender.
2. Other airlines based at Hatfield Airport are not as widely used as AirJet. -This is irrelevant
3. Customers are unhappy with the slowness of service at Hatfield Airport. -The last statement says that both the customers and staff will be "HAPPIER". Nowhere its stated that customers are unhappy right now. Customers could be just ok or even be happy right now with the management. Its been given that only staff thinks they are unable to handle the crowd. Additionally the last statement "the customers of both AirJet and the airlines based at Hatfield Airport would be happier" is NOT the conclusion of the argument. The conclusion of the argument is "airline staff members have complained that they can no longer serve their customers efficiently". Therefore customer can be happy or unhappy. Its irrelevant. Nowhere the argument is talking about the customer.
4. Chesterfield Airport has been losing customers since the AirJet terminal at Hatfield opened. -Irrelevant. If this were to be true, the statement would weaken the argument.
5. AirJet customers would not mind traveling further from Hatfield, since AirJet's low fares save them money. -Again, irrelevant. As explained in the point "C", this argument is not about the customers.

What i think about this argument as a whole is that, we need to understand the real meaning behind the author's writing.

Hope it helps.
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Re: Hatfield Airport, the closest airport to the city of Hatfield, has rec [#permalink] New post   17 Jun 2017, 00:28
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I was laughing after I realize that 50% of other people also make wrong choices, the option E, in this question. It is understandable because people must have read the question too quickly.
E is actually out of scope because the argument says the Air Jet moves to remote areas while the option E talks about a claim that the customers of Air Jet will agree to travel further. Certainly, E has alraedy distorted the meaning of the argument.
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Re: Hatfield Airport, the closest airport to the city of Hatfield, has rec [#permalink] New post   31 Jan 2018, 08:22
I think option E is not wrong, its just not the main contradiction in the argument. The argument basically talks about since Air Jet moved to the airport the traffic increased significantly, so some staff suggests move to another airport to ease the traffic and make better services to its customer.
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Re: Hatfield Airport, the closest airport to the city of Hatfield, has rec [#permalink] New post   24 Apr 2018, 18:27
Hi DmitryFarber

Can you please help me in identifying the Conclusion for this Argument.

Is it the last statement or is it this statement "airline staff members have complained that they can no longer serve their customers efficiently".

Thanks

DmitryFarber wrote:
Missyy Careful there--on an assumption question, any assumption can be the answer. So if we had two assumptions, we'd have two answers, and of course that's not possible. Our job is not to find the most important or central assumption.

The problem with E is that we don't need the customers to not mind or to save money. We just need them to be happier than they are now. So if they mind traveling the extra distance and they don't save any money, but they would be happier in the new (perhaps less-crowded) terminal at Chesterfield than they are at Hatfield, the argument still works. We don't strictly need E. However, if we didn't have A, that would mean AirJet isn't the cause of the problem and therefore it might do no good to relocate that terminal.
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Re: Hatfield Airport, the closest airport to the city of Hatfield, has rec [#permalink] New post   24 Apr 2018, 19:51
Adi93 wrote:
Hi DmitryFarber

Can you please help me in identifying the Conclusion for this Argument.

Is it the last statement or is it this statement "airline staff members have complained that they can no longer serve their customers efficiently".

Thanks

DmitryFarber wrote:
Missyy Careful there--on an assumption question, any assumption can be the answer. So if we had two assumptions, we'd have two answers, and of course that's not possible. Our job is not to find the most important or central assumption.

The problem with E is that we don't need the customers to not mind or to save money. We just need them to be happier than they are now. So if they mind traveling the extra distance and they don't save any money, but they would be happier in the new (perhaps less-crowded) terminal at Chesterfield than they are at Hatfield, the argument still works. We don't strictly need E. However, if we didn't have A, that would mean AirJet isn't the cause of the problem and therefore it might do no good to relocate that terminal.



Hi Adi93,
The conclusion is the last statement-
If AirJet International were to move their major terminal to the more remote Chesterfield Airport, the staff argues, the customers of both AirJet and the airlines based at Hatfield Airport would be happier.
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Re: Hatfield Airport, the closest airport to the city of Hatfield, has rec [#permalink] New post   30 Apr 2018, 23:16
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Adi93, Skywalker18 is right. The conclusion is the last sentence. You can tell because it describes an opinion (specifically, a prediction about what will happen in the future if a change is made), while the previous statements describe facts that potentially support that opinion.
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Re: Hatfield Airport, the closest airport to the city of Hatfield, has rec [#permalink] New post   29 May 2018, 02:37
Hi abhimahna and GMATNinja,
I think the main stroke of the option choice E lies with whether the customers will become unhappy if they MIND and pay more money?
Logically speaking, People mind something because they are unhappy with that something.

Can you please explain where i went wrong.
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Re: Hatfield Airport, the closest airport to the city of Hatfield, has rec [#permalink] New post   31 May 2018, 01:13
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Nightmare007 wrote:
I think the main stroke of the option choice E lies with whether the customers will become unhappy if they MIND and pay more money?
Logically speaking, People mind something because they are unhappy with that something.

Can you please explain where i went wrong.


Hey Nightmare007 ,

The only thing you need to understand here is if people mind about something, that doesn't mean they would be "Unhappy".

I mind you studying for GMAT but that doesn't mean I am sad that you are studying for GMAT. I may object to that fact but can still remain emotionless or happy.

Please check a very good explanation given here by our expert DmitryFarber .

Does that make sense?
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Re: Hatfield Airport, the closest airport to the city of Hatfield, has rec [#permalink] New post   24 Oct 2020, 01:52
i dont understand. isn't A repeating the information given in the stem? how is that an assumption?
Quote:
Since the terminal has opened, Hatfield Airport has welcomed significantly more customers
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Re: Hatfield Airport, the closest airport to the city of Hatfield, has rec [#permalink] New post   28 Oct 2020, 22:39
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user8275

This is a classic case of correlation vs. causation The premise said that two things were correlated: the terminal opened and the number of customers went up. What we're missing is causation, which is what A addresses. The key words are "is due to." Perhaps the number of customers happened to go up at the same time, for some other reason than the opening of the terminal. If the terminal is not the cause, then moving it may not make any difference. That's what makes A a necessary assumption.
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Hatfield Airport, the closest airport to the city of Hatfield, has rec [#permalink] New post   29 Jan 2022, 10:51
Hello expert,
I read through your post, but I feel sorry it can't convince me.
The stimulus has clearly said "Since the terminal for AirJet has opened, Hatfield Airport has welcomed significantly more customers", so I think we just need to know the fact and result is "the number of customers went up", but we don't need to care about the reason why the number of customers went up (which A address "due to the popularity of AirJet").

And I went with C, could you shed some light why C is wrong? Need your help. Thanks
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Re: Hatfield Airport, the closest airport to the city of Hatfield, has rec [#permalink] New post   27 May 2023, 02:43
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