Magnavox, a company that makes gaming consoles and games, has seen, through the years, declining profits for its flagship product, GameBox 1. The CFO of Magnavox investigated the issue and determined that an increase in chip costs had raised the cost of producing the console but consumers who were surveyed had reported that they weren‖t willing to pay more than the lower price that GameBox 1 was selling at the time of its launch. As a result, the CFO recommended that the company stop producing this product because the CEO wanted to sell only products whose profit margins were increasing. The answer to which of the following questions would be most useful in evaluating whether the CFO’s decision to divest the company of its flagship product is warranted? The argument says GameBox 1 has declining profits because chip costs increased, while consumers are not willing to pay more for the current product. Since the CEO wants only products with increasing profit margins, the CFO recommends stopping production.
The key issue is whether Magnavox can
restore or improve the product’s profit margin without raising its selling price.
(A) Does the company have new and profitable products available with which to replace the flagship product?
This is somewhat relevant to business planning, but it does not directly evaluate whether stopping GameBox 1 itself is justified. The issue is whether GameBox 1 can still have improving margins.
(B) Is there a way to alter the manufacturing or distribution processes in order to reduce the cost to produce the flagship product?
This is correct. If Magnavox can reduce production or distribution costs, then GameBox 1’s profit margin could increase even if the selling price stays the same. If it cannot reduce costs, the CFO’s recommendation becomes stronger.
(C) How will Magnavox's brand name be impacted if they stopped producing GameBox 1?
This may matter generally, but it does not directly address the CEO’s stated criterion: selling products whose profit margins are increasing.
(D) Are there additional features which could be added to the product and for which consumers might be willing to pay a higher price?
This is relevant, but weaker than (B). Even if customers would pay more for added features, we would still need to know whether those features would cost less than the extra price charged.
(E) What percentage of Magnavox's revenues are represented by the sales of the flagship product in question?
This tells us how important GameBox 1 is to revenue, but revenue is not the same as profit margin. A product can have high revenue and still have declining margins.
Answer: (B)