Premila: Everybody who works with your quality-assurance process has

The passage provides us with a few keywords that play an important in the argument.

Premila: Everybody who works with your quality-assurance process has thoroughly internalized all aspects of it, but we also need a written explanation of every step in the process, just in case someone else has to apply the process.

Graciela: I agree. However, we don't need to spend any time documenting it, because we already have the procedures manual used by the Internal Programs department. All the steps in our process are the same as in the quality-assurance process used by Internal Programs.

Conclusion of the argument We don't need to spend any time documenting.

Reasoning Provided by Graciela: We already have the procedures manual used by the Internal Programs department. All the steps in our process are the same as in the quality-assurance process used by Internal Programs.

Premila has requested documentation of every step in the process. As Graciela concludes that they don't need any documentation, she assumes that the details Premila requires are present as a part of the documentation by the Internal Programs department.

Answer Choice Elimination

A. at least some people who currently work with Graciela's quality-assurance process have not thoroughly internalized all aspects of the process

Premila mentions in her premise that everyone who works with Graciela's quality-assurance process has thoroughly internalized all aspects of it. Hence, this information goes against the premise, and the information provided is also not relevant to the conclusion. Eliminate this option.

B. all steps in the quality-assurance process used by the Internal Programs department are explained in the procedures manual used by that department

This is a correct assumption. The reason Graciela concludes that they don't need any documentation is because the steps are already documented. As Premila required every step to be documented, Graciela in arriving at her conclusion assumes that all steps in the quality-assurance process used by the Internal Programs department are documented. If not, her conclusion falls.

Let's keep B.

C. at least some of the steps described in the procedures manual used by the Internal Programs department are likely to be modified in the near future

This information is not relevant to the conclusion. We can eliminate this option.

D. everyone who has thoroughly internalized all aspects of Graciela's quality-assurance process has done so as a result of reading the Internal Programs department's procedures manual


How did Graciela's team internalized all aspects of the quality-assurance process is not the conclusion. The conclusion is centered around whether documentation is needed. Eliminate D.

E. if everyone who works with the Internal Programs department's quality-assurance process had thoroughly internalized the process, Internal Programs would not have developed a procedures manual

This information is not relevant to the conclusion. We can eliminate this option.

Option B