deepshanker005 wrote:
GMATNinja Please help me choose between option b and c.
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Principle: Employees of telemarketing agencies should never do anything that predisposes people to dislike the agencies' clients.
Application: If an employee of a telemarketing agency has been told by a person the employee has called that he or she does not want to buy the product of a client of the agency, the employee should not try to talk that person into doing so.
Which one of the following, if true, justifies the given application of the principle above?
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Telemarketing agency (TA) came up with a principle, which is employees shouldn't do anything that makes people (who are going to call the agency) dislike agency's clients. Why TA came up with this principle ? It could be that in the past, some employees tried to convince people (who are calling the telemarketing agency) to buy some product of company AX, then those people started disliking the company AX (because those people might not like that practice of brainwashing).
So now, following that principle, an employee has not talked (or continued the conversation about the product of some company AYY) to a person to make him buy a product, after that person said he doesn't want to buy that product.
So, a critic (I assumed this critic just to understand the argument) would say that this 'EMPLOYEE' is not doing his job properly. Now, we have to justify this employee's action. In other words, we have to show that this employee just followed the above principle.(A) Any employee of a telemarketing agency is likely to be able to determine whether trying to talk someone into buying the product of a client of the agency after the person has said that he or she does not want to will likely engender animosity toward the client.
Not correct: Consider two scenarios: 1) A person calls the TA employee, who in turn determines that this person is not going to dislike the company of a product if this employee tries to convince him to buy the product.
2) Another person calls this same TA employee, who in turn determines that this person is going to dislike the company of a product if this employee tries to convince him to buy the product.
Knowing that who is going to like/dislike the client is not going to justify the EMPLOYEE's action (in the argument). Because, from this choice, we don't know what TA employee is going to do after identifying whether a person likes/dislikes the client.(B) Some employees of telemarketing agencies are unlikely to be certain about whether trying to talk someone into buying the product of a client of the agency after the person has said that he or she does not want to will likely engender animosity toward the client.
Not correct: this choice is just a subset of choice (A). In choice A, any employee can, for sure, determine who is going to dislike if the TA employee tries to convince him to buy. Choice B says, just some employees are not sure about this (trying to talk someone into buying the product of a client will likely engender animosity toward the client). So, not going to justify the EMPLOYEE's action.(C) Any employee of a telemarketing agency who tries to get someone to buy the product of a client of the agency after the person has said that he or she does not want to will engender animosity toward the client.
Correct: this choice says whenever any employee tries to convince a person (who has said that he does not want the product), then that person will dislike the client. if this is the situation, just follow the principle, and don't do anything that makes the person to dislike the agency's clients. This is justifying EMPLOYEE's action. (D) Some people that an employee of a telemarketing agency calls to ask them to buy the product of a client of the agency will refuse to do so even though they are not predisposed to dislike the client.
Not correct: this choice says that there are some people whose purchasing behaviour is independent of their liking/disliking of the clients. So, this choice is neutral to the EMPLOYEE's action (in the argument). (E) People who are already predisposed to dislike the client of a telemarketing agency are more likely to refuse to buy the product of that client than are people who are predisposed to like the client.
Not correct: 'Principle' doesn't talk about the comparison of 'people who are already predisposed to dislike' and 'people who are predisposed to like'.Hope this helps a little bit to make you understand the argument.