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04 Jan 2019, 05:22
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Dear MBA Applicants,
In this note, I want to talk about controlling the Negative Frames of the interview questions. It is important for you to realise that you control the outcome and the message of your communication with the interviewer.
Many applicants have started to face the rigor on the interviews, and are facing questions such as
A. What is one thing about yourself that you would like to change?
B. What is one thing on your resume that you are not proud of?
C. What is something that I should not know about you?
D. What is something that you would rather I did not ask you?
E. What was one aspect of your organization that you liked the least?
F. What was one aspect of your previous or current role that you liked the least?
While I was having a conversation with one of my applicants about controlling the frame, the applicant suggested he would rather be completely honest with the interview rather than making things up.
My Suggestion: I would never advise anyone to be inauthentic in the approach and frame something up and say what “Interviewer wants to hear”. In fact I am a strong supporter of being “YOURSELF” in that conversation. However, I would strictly advise to change the frame in your conversation. It is imperative to practise controlling the Negative Frames of conversations.
Let us take an example from the list above:
Question: What was one aspect of your previous or current role that you liked the least?
This question is asking you to critique on your job responsibility and understand what could the current employer do to help you custom design your current role, and make you deeply satisfied. The school is in the process of knowing you more, and assessing a mutual fit. Bringing in negativity will do nothing but affect your chances of conversion.
You will find the following in the note below:
I. Sample Response( these are the real time responses offered by applicants in their Mock Interviews
II. Critique on the response, and the Negative Frame that it is surrounded with.
III. Turnaround: How can you turnaround the Frame into someth
ing positive.
RESPONSE 1
I. Sample Response 1: I do not like the fact that people are not internally motivated and I have to go beyond my working capacity in order to move the things around this place.
II. Critique: This is a very VERY Negative Frame because:
a. You are taking the escape route by blaming people who are not around to listen to this conversation. In fact, you are making an attempt to praise yourself subtly, and the interviewer may not take it very positively.
b. The interviewer might feel that you do not possess the ability to convince people around your organization, and that makes you frustrated.
III. Turnaround: A positive response to this question has to be very well supported with an example. Best way to structure this response is by bringing in the gaps that you feel are currently limiting your divisions, or teams or company’s growth. BE OBJECTIVE in your approach.
Address this question by bringing in the objectivity in your responses( do not be biased). You can do so by simply stating something like “ I feel that I have to at convince the management a lot more to increase the marketing spend. I feel that the marketing budgets could have been more aggressive than they are now. While I know the limitations of the General Managers, I still feel that the marketing teams will be more innovative if given the appetite to run experiments.
RESPONSE 2
I. Sample Response 2: I never get to face clients directly, and that brings up a strong roadblock in my learning and development.
II. Critique: Again, this is a very understandable shortcoming of your job, but your Frame is very Negative. The thought process of the interviewer:
a. Why did you pick this job if you are now getting a feeling of being a helpless victim?
b. Are you even smart enough to manage clients? Why is your company not giving you enough opportunities to interact with clients? ( If you are working in a backend research role, I am sure you made a thoughtful decision. What is the reason for a complaint now? )
III. Turnaround: You can give this conversation a positive turnaround by stating something that shows your accountability for your actions, and now showcases your eagerness to move to other client facing roles in the company. You can simply state something like
“ My job involves a lot of analytical research and brainstorming across many client issues, and I have developed a very steep learning curve. However, I also feel that there is a gap in how the things are planned and implemented, and if I could bridge this gap by getting into client engagements, I think that will make the work smoother. I do not get these a lot in my current organization, but I do aspire to be in roles that are equally challenging, and equip me with more communication responsibilities.”
RESPONSE 3
I. Sample Response 3: I have to at times deal with team players who have below average intellectual capacity, and I feel out of place at times. I feel very de-motivated in an environment that is not challenging enough, and that is why I am also seeking consulting as a career, and have mentioned in my short term goals.
II. Critique: Your Frame is very Negative. The thought process of the interviewer:
a. You are the smartest person in your world.
b. If people do not agree with you or if a potential conflict brims up, you render people DUMB or not as smart as you.
c. Dude ! You picked your job and the organization.
d. What if you get people like these in your learning team? Will you take the escape route or will you be collaborative enough to maintain high energy in your team environment?
III. Turnaround: A response such as the one above is very likely to have consequences that will cost you your admit to that school. You should not pick on people’s ability to contribute to a team environment. Schools lay a lot of emphasis on team work and the collaborative spirit of the MBA candidates. Blaming your team mates will bring out your weakness as a potential MBA Applicant.
Regards,
Jatin Bhandari
MBA Admissions
PythaGURUS Education.
In this note, I want to talk about controlling the Negative Frames of the interview questions. It is important for you to realise that you control the outcome and the message of your communication with the interviewer.
Many applicants have started to face the rigor on the interviews, and are facing questions such as
A. What is one thing about yourself that you would like to change?
B. What is one thing on your resume that you are not proud of?
C. What is something that I should not know about you?
D. What is something that you would rather I did not ask you?
E. What was one aspect of your organization that you liked the least?
F. What was one aspect of your previous or current role that you liked the least?
While I was having a conversation with one of my applicants about controlling the frame, the applicant suggested he would rather be completely honest with the interview rather than making things up.
My Suggestion: I would never advise anyone to be inauthentic in the approach and frame something up and say what “Interviewer wants to hear”. In fact I am a strong supporter of being “YOURSELF” in that conversation. However, I would strictly advise to change the frame in your conversation. It is imperative to practise controlling the Negative Frames of conversations.
Let us take an example from the list above:
Question: What was one aspect of your previous or current role that you liked the least?
This question is asking you to critique on your job responsibility and understand what could the current employer do to help you custom design your current role, and make you deeply satisfied. The school is in the process of knowing you more, and assessing a mutual fit. Bringing in negativity will do nothing but affect your chances of conversion.
You will find the following in the note below:
I. Sample Response( these are the real time responses offered by applicants in their Mock Interviews
II. Critique on the response, and the Negative Frame that it is surrounded with.
III. Turnaround: How can you turnaround the Frame into someth
ing positive.
RESPONSE 1
I. Sample Response 1: I do not like the fact that people are not internally motivated and I have to go beyond my working capacity in order to move the things around this place.
II. Critique: This is a very VERY Negative Frame because:
a. You are taking the escape route by blaming people who are not around to listen to this conversation. In fact, you are making an attempt to praise yourself subtly, and the interviewer may not take it very positively.
b. The interviewer might feel that you do not possess the ability to convince people around your organization, and that makes you frustrated.
III. Turnaround: A positive response to this question has to be very well supported with an example. Best way to structure this response is by bringing in the gaps that you feel are currently limiting your divisions, or teams or company’s growth. BE OBJECTIVE in your approach.
Address this question by bringing in the objectivity in your responses( do not be biased). You can do so by simply stating something like “ I feel that I have to at convince the management a lot more to increase the marketing spend. I feel that the marketing budgets could have been more aggressive than they are now. While I know the limitations of the General Managers, I still feel that the marketing teams will be more innovative if given the appetite to run experiments.
RESPONSE 2
I. Sample Response 2: I never get to face clients directly, and that brings up a strong roadblock in my learning and development.
II. Critique: Again, this is a very understandable shortcoming of your job, but your Frame is very Negative. The thought process of the interviewer:
a. Why did you pick this job if you are now getting a feeling of being a helpless victim?
b. Are you even smart enough to manage clients? Why is your company not giving you enough opportunities to interact with clients? ( If you are working in a backend research role, I am sure you made a thoughtful decision. What is the reason for a complaint now? )
III. Turnaround: You can give this conversation a positive turnaround by stating something that shows your accountability for your actions, and now showcases your eagerness to move to other client facing roles in the company. You can simply state something like
“ My job involves a lot of analytical research and brainstorming across many client issues, and I have developed a very steep learning curve. However, I also feel that there is a gap in how the things are planned and implemented, and if I could bridge this gap by getting into client engagements, I think that will make the work smoother. I do not get these a lot in my current organization, but I do aspire to be in roles that are equally challenging, and equip me with more communication responsibilities.”
RESPONSE 3
I. Sample Response 3: I have to at times deal with team players who have below average intellectual capacity, and I feel out of place at times. I feel very de-motivated in an environment that is not challenging enough, and that is why I am also seeking consulting as a career, and have mentioned in my short term goals.
II. Critique: Your Frame is very Negative. The thought process of the interviewer:
a. You are the smartest person in your world.
b. If people do not agree with you or if a potential conflict brims up, you render people DUMB or not as smart as you.
c. Dude ! You picked your job and the organization.
d. What if you get people like these in your learning team? Will you take the escape route or will you be collaborative enough to maintain high energy in your team environment?
III. Turnaround: A response such as the one above is very likely to have consequences that will cost you your admit to that school. You should not pick on people’s ability to contribute to a team environment. Schools lay a lot of emphasis on team work and the collaborative spirit of the MBA candidates. Blaming your team mates will bring out your weakness as a potential MBA Applicant.
Regards,
Jatin Bhandari
MBA Admissions
PythaGURUS Education.
