I took my GMAT exam on March 19th at Agile Technologies and Solutions in Kolkata, West Bengal, India. Unfortunately, my experience was far from satisfactory. The test center is not at all conducive to good test-taking.
During the exam, I faced several issues that resulted in significant distraction and frustration for me. I will divide the issues into two categories:-
Serious Problems (MUST BE DEALT BY GMAC ASAP)1. There were 6 students crammed in a small room. I'm 6ft tall and could barely fit in the space allotted to me. Out of 5 others, 3 were typing using old mechanical keyboards which made a lot of noise. (This might seem to be a trivial problem, but trust me it was super difficult to concentrate)
2. Furthermore, the metal shed in the vicinity produced a lot of sound when it started raining, making it even more challenging to concentrate.
3. I was given plastic earplugs which were useless for all practical purposes.
From what I know, many test centers provide noise-cancellation headphones. Since GMAT is a standardized exam, I firmly believe it should be conducted in a standardized manner with standardized equipment. Petty Issues (No big deal, just sharing)1. I was given used scratch pads.
2. Additionally, the location of the center in a shady area made it difficult to access and created unnecessary stress before the exam.
As someone who has invested a significant amount of time and money into preparing for the GMAT exam, I was very disappointed with the overall experience at the Agile Technologies and Solutions test center. These factors negatively impacted my performance and I could not achieve the score that I had been scoring in my mock tests
(-130 drop). I feel I lost the game in the beginning as I wasn't able to focus on the first 10 questions of the Verbal Section.
GMAC should understand that such an experience can have a huge impact on a candidate's life plans. I have lost both time and hard-earned money, and more importantly, I will miss the deadlines for deferred admission, which is a once in a lifetime opportunity.
PS: I don't want to come across as someone who is playing the 'blame game.' I truly believe in extreme ownership. However, upon reflection, I realize that there was nothing I could have done in this situation.