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23 Nov 2023, 22:50
Kudos
Bookmarks
Hey all - I took GMAT online a week ago on 11/12/2023. I just got word yesterday (a week later) that my test score was cancelled due to "testing issues" and they gave me a voucher to take it in-person and a chance to appeal.
I have seen here that though most appeals are not successful, some people were actually able to get their scores reinstated. For those people who got their scores reinstated, how did you do it and what did you have to provide and who did you have to call or email and what was the process like?
I am incredibly frustrated - after studying for a year and a half to get a score I finally wanted, I cannot believe GMAT just cancelled my score without much explanation, with the path to appeal (as gleaned from these forums) seemingly very daunting.
Anything helps - thank you.
I have seen here that though most appeals are not successful, some people were actually able to get their scores reinstated. For those people who got their scores reinstated, how did you do it and what did you have to provide and who did you have to call or email and what was the process like?
I am incredibly frustrated - after studying for a year and a half to get a score I finally wanted, I cannot believe GMAT just cancelled my score without much explanation, with the path to appeal (as gleaned from these forums) seemingly very daunting.
Anything helps - thank you.
23 Nov 2023, 23:02
Kudos
Bookmarks
Consider checking out the official info regarding an appeal on the main MBA website. Searching for posts by other people who've gone through the process/experience may provide some insight as well.
https://gmatclub.com/forum/appealing-ca ... 15-20.html
-contact: gmatknight site | gmatclub dm
https://gmatclub.com/forum/appealing-ca ... 15-20.html
-contact: gmatknight site | gmatclub dm
23 Nov 2023, 23:06
Kudos
Bookmarks
Thanks for the ping and again, sorry about the situation.
Score cancelations remain very rare and most people have issues that contribute to it - e.g. someone entered the room, they touched their phone when not supposed to or they were mumbling or something else. There is usually a reason for it. However, if there was no issue at all, and your score was canceled, I think you should appeal and request more information. GMAC is not super transparent (and there is a reason not to disclose all of their ways to maintain test integrity) but they usually do eventually provide an answer. It may take time however, and drag on till late Dec. If you are applying in R2, that may be a tricky strategy. They clearly had a reason to move you to a test-center based test for some reason. They don't do that for everyone and we have 700+ scores every day here posted.
I think there are a few ways to look at it:
1. Did you get a personal high score that is potentially not repeatable? or do you just take it at a test center or is that a challenge? Is this more of a personal offense being questioned or do you have serious concerns you won't be able to score as high again? Those can be valid.
2. Most of the frustration that we have had was during the GMAT Online pandemic times when GMAC had only online format and you could not retake or take it a test center, so getting a score canceled was almost like a death sentence. You should appeal either way but find a way to move on and perhaps plan to retake at a test center because as frustrating as it is, you are at their mercy unfortunately.
That's all I can think of based on what you have shared.
-BB
Score cancelations remain very rare and most people have issues that contribute to it - e.g. someone entered the room, they touched their phone when not supposed to or they were mumbling or something else. There is usually a reason for it. However, if there was no issue at all, and your score was canceled, I think you should appeal and request more information. GMAC is not super transparent (and there is a reason not to disclose all of their ways to maintain test integrity) but they usually do eventually provide an answer. It may take time however, and drag on till late Dec. If you are applying in R2, that may be a tricky strategy. They clearly had a reason to move you to a test-center based test for some reason. They don't do that for everyone and we have 700+ scores every day here posted.
I think there are a few ways to look at it:
1. Did you get a personal high score that is potentially not repeatable? or do you just take it at a test center or is that a challenge? Is this more of a personal offense being questioned or do you have serious concerns you won't be able to score as high again? Those can be valid.
2. Most of the frustration that we have had was during the GMAT Online pandemic times when GMAC had only online format and you could not retake or take it a test center, so getting a score canceled was almost like a death sentence. You should appeal either way but find a way to move on and perhaps plan to retake at a test center because as frustrating as it is, you are at their mercy unfortunately.
That's all I can think of based on what you have shared.
-BB
