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pia1318
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Thank u bb. I think I will just call them today to see if i can expedite the process.

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I have received a mail from them. More than 48 hours later(55 to be exact)

Dear xxx

Thank you for contacting Pearson VUE GMAT APAC Customer Service.



We are sorry for the inconvenience you faced, however, we have shared your concern with the team and the team is working on your request. We will update you once we have the update from the team.


For any follow-up about this matter, please reference your case number:xxxxx.


If you have any further questions, please contact us again.


Kind Regards,


Any idea how long this will take?

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pia1318
I have received a mail from them. More than 48 hours later(55 to be exact)

Dear xxx

Thank you for contacting Pearson VUE GMAT APAC Customer Service.



We are sorry for the inconvenience you faced, however, we have shared your concern with the team and the team is working on your request. We will update you once we have the update from the team.


For any follow-up about this matter, please reference your case number:xxxxx.


If you have any further questions, please contact us again.


Kind Regards,


Any idea how long this will take?

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Hi. If I remember correctly, name changes may take up to five business days based on historical patterns. So hopefully they’ll get it changed by end of this week but this is just a guess.
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