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NikuHBS
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bb
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GMAT 1: 750 Q49 V42
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NikuHBS
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AliciaSierra
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Sorry about your issue! You have very innocent expectation of asking a support for a service which you bought 5 years ago:) But this is how world is working currently. Things are changing fast and very fast. As no maker of electronic mobile devices supports older devices longer than 5 years, most other industries are also not supporting older services. Because like every manufacturer of electronic devices, education service support system,technology, databases continue to advance. It is really difficult to support very very old code.

It is evident in every sphere of life, as we can see, every year GMAC releases new version of OG.

Anyways, good luck with your studies.
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NikuHBS
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AliciaSierra
Sorry about your issue! You have very innocent expectation of asking a support for a service which you bought 5 years ago:) But this is how world is working currently. Things are changing fast and very fast. As no maker of electronic mobile devices supports older devices longer than 5 years, most other industries are also not supporting older services. Because like every manufacturer of electronic devices, education service support system,technology, databases continue to advance. It is really difficult to support very very old code.

It is evident in every sphere of life, as we can see, every year GMAC releases new version of OG.

Anyways, good luck with your studies.

Well, I do understand that technology changes and support is not available for older products but in place of that the company clearly makes up for that shortcoming by giving the customer a free upgrade if the claim of the customer is valid and the shortcoming is on the part of the company. In the following two attachments, you can see that the book claimed that i can access the online resources for one year from the day i register my book. Now, If they remove the option to register, they are effectively taking away my right to rightful access of the resources mentioned in the second attachment. If they cannot provide me the support for the 4edition of the book online, they can very well register me for the CATs without any cost. That's the rightful way to handle the situation i believe.

bb What do you think? Can you tag few people from Manhattan mgmat team who can help me out here?
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DmitryFarber Can you help me somehow?
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