Consumer: I would like to have the features contained in the latest upgrade to your computer software package, but I am leery of installing the upgrade because a friend has told me he had a problem with it.
Company representative: We have distributed nearly 3,000 copies of the upgrade and we have received fewer than 100 calls saying that it has caused problems. So it is very unlikely that you will experience any problems with the upgrade.
The reasoning in the company representative’s argument is most vulnerable to criticism because it fails to consider the possibility that
(A) the company will issue another upgrade that correct the problems with the current upgrade
It will fix issue so no criticism here(B) some of the problems people have experienced with the upgrade have been quite serious
still the number is low so cannot be considered(C) a significant number of people have experienced problems with the upgrade but have not reported them
Correct. The statistics say that 3000 installed and less than 100 have reported the issues. the numbers are not appropriate because most who have experienced problems have not reported(D) the consumer will experience software problems if the upgrade is not installed
strengthens the argument for company rep(E) some of the reported problems were a result of users failing to follow instructions
strengthens the argument for company repIMO C