Telecom subscriber: It seems that all the telecom companies in our country are working in an absolutely unprofessional manner. The online consumer complaint forum is full of negative comments about all these companies, irrespective of the brand, while there are hardly any positive comments.
Telecom company representative: But this is because the people who are happy with our service don’t have any incentive to post comments.
The telecom company representative responds to the telecom subscriber’s complaint by:
(A) Raising doubts about the source of the customer’s evidence NO
(B) Pointing out that the customer has ignored the positive reviews that telecom companies get NO
(C) Highlighting that the evidence in question is not representative of the entire population CORRECT (Telecom subscriber says their are only negative reviews but the representative replied people are happy with the service doesn’t have any incentive to post comment. Hence, it can be inferred that the evidence in question only consists of people who are not happy with the telecom services and hence is not representative of entire population.)
(D) Agreeing with the subscriber’s conclusion but contradicting his use of evidence. NO (representative doesn’t agree with the telecom subscriber.)
(E) Providing evidence that raises doubts over the claims made by the telecom subscriber. NO
C is Answer
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