Organizations are often defined as groups of people who come together to pursue a common goal. But more often than not, goals diverge as much as they converge, making the rationality of the overall organization no more than an elusive ideal. Beneath the collective irrationality, however, organizations often operate in a way that is eminently rational from the standpoint of the individuals, groups, and coalitions directly involved.
If all of the statements above are true, which one of the following must be true?
A. If all employees of an organization pursue their individual goals, one can never have an organization that behaves rationally.
B. Although conceptually an organization may appear irrational, the behaviors of individuals, groups, and coalitions in the organization may be rational.
C. As individuals, groups, or coalitions in an organization pursue their interests, the conceptual issues of rational behavior get blurred.
D. Since people are essentially irrational, the idea of building a rational organization is elusive.
E. As the organizational goals pass from the collective to the individual, the focus gets blurred.