Understanding the Argument Structure:Two opposing positions exist here:1. Senior Manager's Position (OPPOSED by the argument):Windsor Hotels is mishandled because empty rooms show they're losing clients.
2. Author's Position (MAIN CONCLUSION):The negative comments were
not justified.
Analyzing the Bold-faced Portions:First Bold Statement: "an increased number of unoccupied rooms at a hotel
often indicates that the hotel is losing clients to competitors"
Role: This is a
generalization - a general rule that the senior manager relies on to reach his conclusion. The author presents this to show what logic underlies the opposing position.
Common Mistake: Don't confuse presenting someone else's reasoning with supporting it. The author is explaining WHY the manager thinks the hotel is mishandled — not agreeing with it.
Second Bold Statement: "the increase in the number of unoccupied rooms is
completely attributable to the cancellation of two of the city's biggest events earlier this year"
Role: This provides
evidence showing the generalization doesn't apply to Windsor's specific situation. Event cancellations caused the empty rooms - NOT customers leaving for competitors.
The Logical Flow:Senior Manager's Logic:
Empty rooms → Losing clients → Mismanaged hotel
Author's Counter:
The "empty rooms = losing clients" rule
doesn't apply here because there's a different cause (event cancellations).
Correct Approach: In Bold-faced questions, identify whether each statement:
- States the main conclusion
- Provides evidence/support
- Represents the opposing view
- States a generalization or principle
Why Each Answer Choice:(A) Wrong — First bold is NOT evidence supporting the argument; it's the opposing side's underlying logic.
(B) Wrong — First is not evidence for conclusion; second is not the conclusion itself.
(C) Wrong — First doesn't provide evidence AGAINST opposition; it EXPLAINS the opposition's reasoning.
(D) CORRECT — First states a generalization underlying the opposed position; second provides evidence showing that generalization is inapplicable in this case.
(E) Wrong — Second doesn't clarify meaning of a phrase; it provides alternative evidence.
Key Takeaway:When the author presents someone else's reasoning, that's
not the same as supporting it. The first bold shows
what the manager believes; the second shows
why that belief doesn't apply here.
Hope this helps!