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kshitijofficial
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Empower Updated on: 16 Jul 2021, 10:01
Originally posted by kshitijofficial on 15 Jul 2021, 21:05.
Last edited by kshitijofficial on 16 Jul 2021, 10:01, edited 1 time in total.
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kshitijofficial
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Empower 15 Jul 2021, 21:06
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I believe the attachment has some minimum post criteria. Would appreciate if anyone could help here.
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Russ19
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Empower 15 Jul 2021, 21:40
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Hi,

EMPOWERgmatRichC should be able to provide you the proper instruction. Hopefully, your problem will be resolved soon!

Best Wishes!
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Active GMAT Club Expert! Tag them with @ followed by their username for a faster response.
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Empower 15 Jul 2021, 21:42
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kshitijofficial
Guys I have paid for Empower GMAT course and I have been unable to use it. Also have sent numerous emails however have received no revert from them. has anyone encountered such an issue? Attached are payment details and one of my emails.
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Lol. 😂😂😂😂😂😂

Yes they took your $99 and escaped the country with all those earnings and huge amount and will live the rest of their lives in paradise

Posted from my mobile device
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kshitijofficial
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Empower 15 Jul 2021, 22:03
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Good one BB, at least the company should reply to emails. Its been 3 days, Slightly disappointed here.
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Empower 15 Jul 2021, 22:17
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kshitijofficial
Good one BB, at least the company should reply to emails. Its been 3 days, Slightly disappointed here.
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I don’t think anyone ran off with your money. There is no reason to say things such as Scam.

I just visited their website and I see a contact form and chat option to contact them. I don’t know which email you are sending to them but I recommend using that - chat and the form.

I would also check your spam. Gmail tends to eat a number of user emails that are sent to GMAT club support. Could happen to them or you….

Also, you can PM Rich here on Gmat club. He was online 9 hours ago. You could have solved your issue …

Bottom line - posts like these are the least efficient approach to problem solving.

Posted from my mobile device
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Empower 15 Jul 2021, 22:29
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Thanks for your reply BB, Just FYI I have written in the chatbox day before yesterday, and there's no reply apart from the automated one saying the team will reach out to you. $99 would be a small amount to you, but for some, it is not. I have checked my spam all this while. Also, i have been duped in the past, so i have my own fears. The title was just to bring the attention of the company to resolve my issue. Not one of the best ways to do it.
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Empower 15 Jul 2021, 22:36
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Have PM'ed Rich, Hope the issue gets resolved.
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Empower 16 Jul 2021, 07:35
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Hi Kshitij,

From what you describe, I think it's likely that the Welcome Email that you received (when you enrolled) probably ended up in your Spam Folder. My apologies for any inconvenience that this may have caused. I've sent you a PM with some additional ways to reach out to us in the future, if needed.

GMAT assassins aren't born, they're made,
Rich